About MassEDP


The Massachusetts Equipment Distribution Program (MassEDP) is a service that provides residents with a permanent disability access to the telephone network in their homes. By offering specialized telephones for free or at a reduced cost, depending on income, this program fosters independence, empowerment, and freedom of choice.

The Massachusetts State 9-1-1 Department, an agency within the Executive Office of Public Safety and Security, administers MassEDP as required by Massachusetts General Law, Chapter 223 of the Acts of 2008.

Funding for MassEDP is provided through a surcharge on all voice and data telephone lines and is identified on your bill as "911 and disability services."

This surcharge funds Massachusetts enhanced 9-1-1 emergency and disability services, such as the Massachusetts Relay Service and the Specialized Telephone Equipment Program.

MassEDP is administered by the Massachusetts State 9-1-1 Department and was jointly developed by the Massachusetts Commission for the Deaf and Hard of Hearing, Massachusetts Commission for the Blind, Massachusetts Rehabilitation Commission, user community representatives, and the Massachusetts Department of Telecommunications and Cable.

To obtain an application or learn more about the program call a MassEDP Customer Service Representative on 800-300-5658 Voice/TTY, Monday - Friday, 8:30 am to 5:00 pm. or visit out website www.mass.gov/massedp