MEMA Director Kurt Schwartz recently announced that the Resource Management System (RMS) is operational and ready for use throughout the Commonwealth.  The RMS, which was developed with financial support from the state’s Homeland Security Councils and the Executive Office of Public Safety and Security, is a secure web-based system that may be used by all cities and towns, state agencies and other emergency management partners including public works, public health and emergency medical services, to facilitate emergency and non-emergency mutual aid across the Commonwealth. 

The RMS is both an Inventory Management System and a Mutual Aid System:

Inventory Management System.  Cities and towns, agencies and organizations may use RMS as an internal inventory management system.  Once the owner of a resource, whether a municipality, agency or organization, enters its equipment, personnel and specialized teams into RMS, the system may be used to maintain current information on resources, such as whether a resource is in-service, its maintenance status, and its location.  The owner of the resource determines whether users from other municipalities, agencies and organizations may see the internal inventory information.  Existing resource data can be uploaded from spreadsheets into the system, and users can export their resource inventories into printable spreadsheets for their use and records.  

Mutual Aid.  RMS allows municipalities, agencies and organizations that have a specific emergency or non-emergency need for mutual aid support (equipment, personnel, or specialized teams), to search statewide, at a user-defined search radius, for specific resources.  Resource locations are geo-coded and shown on the homepage mini-map.  Once the needed resource is identified, a mutual aid request may be made through the system to the resource owner.  RMS provides the user will the ability to track resource costs associated with deployment, and it has an online reference library for mutual aid agreements, user manuals, etc.  Resource owners determine which of its resources may be “seen” by other users when conducting resource searches; the owner controls whether its resources are available to others and it maintains discretion whether to approve a mutual aid request for its resources.   

MEMA has unveiled a comprehensive training program to support the Resource Management System.  The training program consists of four courses: Basic, System Administrator, Intermediate and Advanced.  Initially, MEMA is focusing on offering the Basic and System Administrator courses.  During the initial training phase, each municipality, agency and organization may designate up to four students, one of whom must be a System Administrator.  Registration for training courses is done through MEMA’s online Training Registrations System (TRS) at or by contacting one of MEMA’s regional offices or the Training and Exercise Unit at Headquarters. Certificates are issued upon successful completion of all training courses. 

MEMA urges all cities and towns, agencies and organizations to take full advantage of the Resource Management System by using it as an internal inventory management system and to facilitate emergency and non-emergency mutual aid support.  Initially, MEMA is focusing its training efforts on cities and towns, but will be opening its training courses to stage agencies and non-governmental organizations in the near future.

The success of the Resource Management System, meaning the degree to which it helps municipalities, agencies and organizations locate needed resources during emergencies, ultimately depends on the commitment of the system’s users to both enter their resources (equipment, people and specialized teams) into the system, and to keep the system updated. 

Once an individual has completed the RMS training, the RMS system can be accessed through the RMS login page (there is also a link to it on the front of the MEMA homepage)