News and Update

Re-point of Wireless 9-1-1 Calls

ESN Change Memo pdf format of ESN Change Memo:
ESN 601 Map pdf format of ESN Map

Qwest/NetworkOmni Interpreter Services

The State 911 Department has entered into a contract with Qwest/NetworkOmni for language interpretive services. Qwest/NetworkOmni specializes in over-the-phone translations… on demand… in over 150 languages. These services are available for all 9-1-1 emergency calls, free of charge, to each and every Primary PSAP in Massachusetts. Click here for more information regarding interpreter services in Massachusetts.

Important VoIP information for MA PSAPs