Questions 

Challenge Courses

What is a challenge course?

Who must be licensed to operate a challenge course?

What are owners of challenge courses required to submit to the Department prior to being licensed?

What is a Certified Third-Party Inspector?

Where can I find the name of a third-party inspector certified by the Department to inspect challenge courses?

Which challenge course employees must undergo a criminal history inquiry/background check?

What steps regarding CORI inquiries must challenge course owners take to be licensed by the Department?

What procedures must challenge course owners comply with to be deemed suitable for purposes of the CORI background check?

Once the owner has been deemed suitable for purposes of the CORI background check, what steps must the owner take next?

Once an owner has been certified by CHSB to conduct inquires on their employees, how does the owner perform the CORI checks on employees?

How should owners determine whether an applicant is suitable for hiring after receiving a CORI report from CHSB?

Am I required to run additional criminal history inquiries on employees that have already undergone the CORI process as a job requirement and been found to have no record?

What is a Qualified Challenge Course Professional?

My organization has already been CORI certified as a camp or school. Are we required to be certified again?

May my organization submit CORI Requests and receive CORI reports via the Internet?

What is a staff training plan?

What is a site plan and what should it consist of?

 

Climbing Wall Facilities

What is a climbing wall facility?

What is a belay system?

What are owners of climbing wall facilities required to submit to the Department prior to being licensed?

What is a Certified Third-Party Inspector?

Where can I find the name of a third-party inspector certified by the Department to inspect climbing wall facilities?

How do I become a Certified Inspector?

What information will the examination cover?

After I have completed the application and passed the exam, how long will it take to receive my certification?

Which climbing wall facility employees must undergo a criminal history inquiry/background check?

What steps regarding CORI inquiries must climbing wall facility owners take to be licensed by the Department?

What procedures must climbing wall facility owners comply with to be deemed suitable for purposes of the CORI background check?

Once the owner has been deemed suitable for purposes of the CORI background check, what steps must the owner take next?

Once an owner has been certified by CHSB to conduct inquires on their employees, how does the owner perform the CORI checks on employees?

How should owners determine whether an applicant is suitable for hiring after receiving a CORI report from CHSB?

Am I required to run additional criminal history inquiries on employees that have already undergone the CORI process as a job requirement and been found to have no record?

What is a Qualified Manufacturer's Representative?

My organization has already been CORI certified as a camp or school. Are we required to be certified again?

May my organization submit CORI Requests and receive CORI reports via the Internet?

What is a staff training plan?

What is a site plan and what should it consist of?

What type of informational shall be included in the Certified Inspector's report for a climbing wall facility?

 

 

Answers

Challenge Courses

Q. What is a challenge course?
 

A: Pursuant to 520 CMR 5.01(2), a challenge course is a facility (or facilities) that is not located in an amusement park or carnival consisting of one of more elements that challenge participants as part of a supervised educational or recreational curriculum. Elements may include, but not be limited to, equipment designed to simulate rock climbing, beams, bridges, cable traverses, climbing walls, nets, platforms, ropes, swings, towers, and zip wires. Elements may be installed on or in trees, poles, portable structures, buildings, or be part of a self-supporting structure.

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Q: Who must be licensed to operate a challenge course?

A: Pursuant to 520 CMR 5.14, individuals or entities that operate challenge courses that are not located in an amusement park or carnival and that include elements other than low elements must be licensed by the Department of Public Safety.

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Q: What are owners of challenge courses required to submit to the Department prior to being licensed?

A: The requirements, included in the regulations at 520 CMR 5.14(1)(c)(2), are as follows

1. A completed application as provided by the Department and available on line at www.mass.gov/dps;

2. A certified third party inspector's report form, available on-line at

www.mass.gov/dps;

3. A certificate of insurance demonstrating compliance with MGL c. 140, §205A and 520 CMR 5.14(1)(e);

4. The name(s) of the designated Challenge Course Manager(s);

5. A list of the Challenge Course Staff trained in compliance with the specifications of the Qualified Challenge Course Professional;

6. The Staff Training Plan;

7. The owner's completed Criminal Offender Record Information (CORI) Request Form, available on-line at www.mass.gov/dps, with one legible copy of a government-issued photo identification bearing a signature;

8. A pre-employment criminal history inquiry procedure in accordance with 520 CMR 5.14(2)(h);

9. The name and qualifications of the Qualified Challenge Course Professional;

10. An attestation of personnel training, available on-line at www.mass.gov/dps;

11. Site plan(s);

12. A check or money order made payable to "The Commonwealth of Massachusetts" in an amount equal to $25.00 per challenge course the owner is seeking to operate.

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What is a Certified Third-Party Inspector?

A: A Certified Inspector is a person who has obtained a Massachusetts Certificate of Competency to inspect amusement devices, including challenge courses, and who is not an employee of the Department. The Certified Inspector issues a report regarding an amusement device's compliance with the safety standards detailed in 520 CMR 5.14(1)(h) (challenge courses). Certified Inspectors or Challenge Course Owners may obtain a report form at www.mass.gov/dps .

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Q. Where can I find the name of a third-party inspector certified by the Department to inspect challenge courses?

A: The Department will not recommend a third-party inspector, however we have prepared a list of third-party inspectors certified by the Department to inspect challenge courses, and the list including contact information. The list is available at the Department's website under the " Amusements " section at www.mass.gov/dps.

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Q: Which challenge course employees must undergo a criminal history inquiry/background check?

A: All employees age 18 or over must undergo a criminal history inquiry or CORI provided through the Massachusetts Criminal History Systems Board ("CHSB") or comparable third-party provider. These employees may include Challenge Course Managers; Challenge Course Staff and any Challenge Course Staff Assistants, ages 18 or over, in addition to the owner, who shall have a criminal history inquiry performed by the Department prior to licensure. All Challenge Course Managers, Staff, and Assistants age 18 or over must undergo a criminal history inquiry annually, regardless of whether a similar inquiry was previously performed as a component of other employment. The Department performs the CORI on the challenge course owner. The challenge course owner is then responsible for being certified by the Criminal History Systems Board ("CHSB") to perform CORIs and is responsible for performing a CORI on all Challenge Course Managers, Staff or Staff Assistants age 18 or older. (See below for information on the CHSB certification process.)

Q: What steps regarding CORI inquiries must challenge course owners take to be licensed by the Department?

A: Pursuant to 520 CMR 5.14, owners seeking a license to operate challenge courses in the Commonwealth will now be subject to a Criminal Offender Record Information (CORI) background check. In addition, owners will also be required to conduct CORI inquiries on employees who are 18 years of age or older. First, the owner must submit a " CORI Request Form " to the Department of Public Safety. Owners may obtain a " CORI Request Form " on-line at www.mass.gov/dps. Once the owner submits the CORI Request Form to the Department, Department personnel who have been authorized by the Criminal History Systems Board ("CHSB") to perform CORI checks will submit the form to the CHSB. The CHSB's authorized personnel will process the CORI and notify the Department of the challenge course owner's suitability. By signing the Request Form, the owner authorizes the Department to perform the background check.

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Q: What procedures must challenge course owners comply with to be deemed suitable for purposes of the CORI background check?

A: An owner will either be found suitable or discretionarily or presumptively disqualified. The guidelines the Department uses to make the determination may be viewed at http://www.mass.gov/dps. If the owner has submitted all of the other required documentation and all other license requirements are met, the Department may then issue a license upon a determination of suitability of the owner.

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Q: Once the owner has been deemed suitable for purposes of the CORI background check, what steps must the owner take next?

A: Once an owner has been licensed by the Department, they must then receive certification from the CHSB to perform background checks on all Climbing Wall Facility Managers, Climbing Wall Facility Staff, and Climbing Wall Facility Staff Assistants who are 18 years of age or older. The certification authorizes the owner to perform CORI checks on applicants for employment as is required by 520 CMR 5.15(3)(i). Please note, however, a CORI check should not be performed until a person has been deemed qualified to be hired for the position in question. In order to become certified, the owner must submit an "Individual Agreement of Non-Disclosure and Statement of CORI Certification Compliance" and a "CORI Certification Application" to the CHSB. Both of these documents are provided by the CHSB and may be downloaded from CHSB's website www.mass.gov/chsb/cori/cori.html. These forms are not provided by the Department. Proof of licensure by the Department, such as a copy of the challenge course license, should be included with the two forms. The two forms are then submitted directly to the CHSB Legal Unit. Please allow approximately four (4) weeks for this certification process.

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Q: Once an owner has been certified by CHSB to conduct inquires on their employees, how does the owner perform the CORI checks on employees? 

A: Once an owner is certified by CHSB to check applicants' CORI reports, the owner will receive an information packet directly from CHSB. This packet contains instructions on how to read a CORI report, and how to fill out a specially coded CORI Request Form. Please note that you may not submit the DPS CORI Request form to CHSB for inquiries on applicants for employment. You must use the specially coded form which will be provided by CHSB for this purpose. An applicant for employment must complete the CORI Request Form to enable the performance of a background check. The owners may reproduce the form for inclusion in their application, however under no circumstances are the owners to vary the form or use another version. Additionally, pursuant to the regulations, owners must submit a Criminal History Inquiry Procedure prior to licensure. A Model Criminal History Inquiry Procedure is available for the owner's reference at www.mass.gov/dps.

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Q: How should owners determine whether an applicant is suitable for hiring after receiving a CORI report from CHSB?

A: Once an owner receives a CORI report back from CHSB, it is the responsibility of the owner to make a determination of suitability for employment. Please note, however, a CORI check should not be performed until a person has been deemed qualified to be hired for the position in question. The Department has provided guidelines ("Criminal History Guidelines for Owners of Amusement Devices") which are available at www.mass.gov/dps. Owners should direct questions related to the interpretation of CORI reports to the CHSB CORI Unit at (617) 660-4640.

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Q: Am I required to run additional criminal history inquiries on employees that have already undergone the CORI process as a job requirement and been found to have no record? 

A: Yes. You may not rely on prior CORI checks conducted by other entities. First, it is essential that the CORI upon which you base your employment decision is up-to-date. Records that form the basis for the CORI are updated each night by the Massachusetts court system, so CORIs have the potential to become easily outdated. Second, MGL c. 6, §172 precludes the sharing of CORIs because entities are certified to receive criminal record information only to the extent necessary for the actual performance of the entities' duties. Accordingly, some entities and organizations have broader access to information that forms the basis for the CORI than other entities and organizations. Relying on a CORI check done by another entity may give individuals more information than they are authorized by the CHSB to receive when the individual is certified to perform criminal history inquiries by the CHSB. (See above for information relative to the certification process.)

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What is a Qualified Challenge Course Professional? 

A: According to 520 CMR 5.00, a Qualified Challenge Course Professional is an individual who is trained in providing challenge course services, including any one or a combination of the following: design, installation, inspection and training services and who has been certified by the Association for Challenge Course Technology ("ACCT"), an equivalent organization, or who submits evidence of comparable qualification that is approved by the Commissioner. The Qualified Challenge Course Professional works in conjunction with the Challenge Course Manager to create the staff training plan.

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Q: My organization has already been CORI certified as a camp or school. Are we required to be certified again?

A: Yes. Organizations that have been previously CORI-certified should complete an Application for Expanded CORI Access Certification, available under the " Amusements " section of the DPS website, www.mass.gov/dps. Once the Challenge Course receives expanded certification the authorized Challenge Course employee making the submission will be asked to identify the certification under which they are requesting the CORI. For example, the Executive Director of a camp may opt to request a CORI for an individual who is both a camp counselor and part of the camp's Challenge Course Staff. For purposes of licensure under 520 CMR 5.00, the Executive Director will submit the CORI Request Form for the Challenge Course Staff under the certification granted by CHSB as an amusement device operator.

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Q: May my organization submit CORI Requests and receive CORI reports via the Internet?

A: Yes. In addition to the certification forms, the Department has also posted a one-page Enrollment Form for Electronic Access to CORI ("Enrollment Form") provided by the CHSB on the DPS website. The CHSB encourages all CORI certified entities to take advantage of web-based CORI access because use of the web-based system expedites the receipt of CORI reports, and therefore may expedite the hiring process. Applicants for CORI certification should complete and submit the Enrollment Form at the same time as the application for new or expanded CORI certification. Electronic access to CORI enables certified entities to receive CORI reports electronically via a web-based system that is password protected. The form provides for multiple "submitters," who are Challenge Course employees authorized to submit CORI Request Forms on behalf of new employees. Each submitter will receive a user code and password. However, only one individual will be authorized to serve as the Department Administrator, the staff member that will review, access and request CORI. Initially, the designated Department Administrator should be listed as the owner-operator, but may be changed to a Challenge Course Manager once the Manager has been deemed suitable for employment by the owner following the completion of a CORI. The Department Administrator change may be made by submitting a written request on letterhead to the CHSB. The written request should state the name and e-mail of the current Administrator and indicate the name and e-mail for the newly appointed Administrator.

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Q: What is a staff training plan?

A: In accordance with the definitions included in the regulations at 520 CMR 5.01(2), a staff training plan is a written document that records the professional and internal training history and training requirements for challenge course personnel. The intent of the document is to set forth the minimum training requirements for challenge course personnel. All challenge course personnel must complete the training included in the plan prior to being allowed to operate a challenge course element. The challenge course staff training plan is created by the challenge course manager in conjunction with the Qualified Challenge Course Professional. At a minimum, the staff training plan shall adhere to the standards set forth within the 6 th Edition of the ACCT Standards for challenge course personnel or equivalent standards as submitted and approved by the Commissioner.

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Q: What is a site plan and what should it consist of?

A: According to the definitions set forth in the regulations at 520 CMR 5.01(2), a site plan is a document that includes sufficiently clear graphic representation(s) of all individual Challenge Course elements included in a Challenge Course. The site plan shall include the corresponding element number and the approximate location of the element(s) on a specified Challenge Course. Graphic representations may include photographs or drawings ( LINK to drawing pdf format of faq_amuse_challenge_climbingwall_sample_draw.pdf
) that clearly represent the nature of the element.

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Climbing Wall Facilities

Q: What is a climbing wall facility?

A: Pursuant to 520 CMR 5.01(2), a climbing wall facility is a facility not located in an amusement park or carnival that is designed and built to simulate the sport of rock climbing, including ascending, descending, and traversing over simulated rock surfaces that use belay systems in their normal operation.

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Q: What is a belay system?

A: Pursuant to 520 CMR 5.01(2), a belay system is a system of equipment and corresponding techniques that control a climbing rope, lanyard, cable or other material to provide fall protection to a moving climber. Belay systems may employ a variety of equipment and techniques and may be human-operated or operated by an automatic mechanical system.

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Q: What are owners of climbing wall facilities required to submit to the Department prior to being licensed?

A: The requirements, included in the regulations at 520 CMR 5.15(1)(c)(2), are as follows:

1. A completed application form to operate a climbing wall facility provided by the Department and available on-line at www.mass.gov/dps;

2. An inspection report by a certified third-party inspector, form available on-line at www.mass.gov/dps;

3. A certificate of insurance demonstrating compliance with M.G.L. c. 140, §205A and 520 CMR 5.15(1)(e);

4. The name(s) of the Climbing Wall Facility Manager(s);

5. A list of the Climbing Wall Facility Staff, trained in compliance with the specifications of the original equipment manufacturer;

6. A completed Criminal Offender Record Information ("CORI") Request form completed by the owner;

7. A pre-employment criminal history inquiry procedure in accordance with 520 CMR 5.15(3)(i)(2);

8. The name and qualifications of the Qualified Manufacturer Representative;

9. Site Plan(s);

10. An annual attestation of personnel training; and

11. A check or money order made payable to "The Commonwealth of Massachusetts" in an amount equal to $25.00 per climbing wall facility that the owner is seeking to operate.

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Q: What is a Certified Third-Party Inspector?

A: A Certified Inspector is a person who has obtained a Massachusetts Certificate of Competency to inspect amusement devices, including climbing wall facilities, and who is not an employee of the Department. The Certified Inspector issues a report regarding an amusement device's compliance with the safety standards detailed in 520 CMR 5.15(1)(h) (climbing wall facilities). Certified Inspectors may obtain a report form at www.mass.gov/dps .

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Q: Where can I find the name of a third-party inspector certified by the Department to inspect climbing wall facilities?

A: The Department will not recommend a third-party inspector, however we have prepared a list of third-party inspectors certified by the Department to inspect climbing wall facilities and the list includes contact information. The list is available at the Department's website under the "Amusements" section at www.mass.gov/dps.

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Q: How do I become a Certified Inspector?

A:

1. First, read through the application for Certificate of Competency as Inspector of Amusement Devices, available at www.mass.gov/dps . Send the following to the Department:

a. A completed application form. This is a 2 page form requiring information about you and your work experience.

b. A letter from your insurance company verifying your employment.

c. A check or money order for $100.00 made out to the Commonwealth of Massachusetts.

2. Send your completed application to the following address:

Department of Public Safety - Amusement Division 
One Ashburton Place Room 1301
Boston, MA 02108

3. The Department will contact you by mail with an examination date. You must pass an oral and written exam to become certified.

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Q: What information will the examination cover?

A: The information on the examination will depend upon the type of license you seek. There are five different categories of license: Unlimited; Inflatables Only; Carousels Only; Mobile Rock Walls Only; and Challenge Courses/ Permanent Rock Walls Only. You will be examined on the applicable sections of the ASTM, 520 CMR 5.00, and the manual or documentation for the specific device(s) your certification will cover.

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Q: After I have completed the application and passed the exam, how long will it take to receive my certification?

A: You will receive your certification immediately upon successful completion of the examination with a passing score.

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Q: Which climbing wall facility employees must undergo a criminal history inquiry/background check?

A: All employees age 18 or over must undergo a criminal history inquiry or CORI provided through the Massachusetts Criminal History Systems Board ("CHSB") or comparable third-party provider. These employees may include Climbing Wall Facility Managers; Climbing Wall Facility Staff and any Climbing Wall Facility Staff Assistants, ages 18 or over, in addition to the owner who shall have a criminal history inquiry performed by the Department prior to licensure. All Climbing Wall Facility Managers, Staff, and Assistants age 18 or over must undergo a criminal history inquiry annually, regardless of whether a similar inquiry was previously performed as a component of other employment. The Department performs the CORI on the Climbing Wall Facility owner. The Climbing Wall Facility owner is then responsible for being certified by the Criminal History Systems Board ("CHSB") to perform CORIs and is responsible for performing a CORI on all Climbing Wall Facility Managers, Staff or Staff Assistants age 18 or older. (See below for information on the CHSB certification process.)

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Q: What steps regarding CORI inquiries must climbing wall facility owners take to be licensed by the Department?

A: Pursuant to 520 CMR 5.14, owners seeking a license to operate climbing wall facilities in the Commonwealth will now be subject to a Criminal Offender Record Information ("CORI") background check. In addition, owners will also be required to conduct CORI inquiries on employees who are 18 years of age or older. First, the owner must submit a "CORI Request Form" to the Department of Public Safety. Owners may obtain a "CORI Request Form" on-line at www.mass.gov/dps. Once the owner submits the CORI Request Form to the Department, Department personnel who have been authorized by the Criminal History Systems Board ("CHSB") to perform CORI checks will submit the form to the CHSB. The CHSB's authorized personnel will process the CORI and notify the Department of the climbing wall facility owner's suitability. By signing the Request Form, the owner authorizes the Department to perform the background check.

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Q: What procedures must climbing wall facility owners comply with to be deemed suitable for purposes of the CORI background check?

A: An owner will either be found suitable or discretionarily or presumptively disqualified. The guidelines the Department uses to make the determination may be viewed at http://www.mass.gov/dps. If the owner has submitted all of the other required documentation and all other license requirements are met, the Department may then issue a license upon a determination of suitability of the owner.

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Q: Once the owner has been deemed suitable for purposes of the CORI background check, what steps must the owner take next? 

A: Once an owner has been licensed by the Department, they must then receive certification from the CHSB to perform background checks on all Climbing Wall Facility Managers, Climbing Wall Facility Staff, and Climbing Wall Facility Staff Assistants who are 18 years of age or older. The certification authorizes the owner to perform CORI checks on applicants for employment as is required by 520 CMR 5.15(3)(i). In order to become certified, the owner must submit an "Individual Agreement of Non-Disclosure and Statement of CORI Certification Compliance" and a "CORI Certification Application" to the CHSB. Both of these documents are provided by the CHSB and may be downloaded from CHSB's website www.mass.gov/chsb/cori/cori.html. These forms are not provided by the Department. Proof of licensure by the Department, such as a copy of the challenge course license, should be included with the two forms. The two forms are then submitted directly to the CHSB Legal Unit. Please allow approximately four (4) weeks for this certification process.

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Q: Once an owner has been certified by CHSB to conduct inquires on their employees, how does the owner perform the CORI checks on employees? 

A: Once an owner is certified by CHSB to check applicants' CORI reports, the owner will receive an information packet directly from CHSB. This packet contains instructions on how to read a CORI report, and how to fill out a specially coded CORI Request Form. Please note that you may not submit the DPS CORI Request form to CHSB for inquiries on applicants for employment. You must use the specially coded form which will be provided by CHSB for this purpose. An applicant for employment must complete the CORI Request Form to enable the performance of a background check. The owners may reproduce the form for inclusion in their application, however under no circumstances are the owners to vary the form or use another version. Additionally, pursuant to the regulations, owners must submit a Criminal History Inquiry Procedure prior to licensure. A Model Criminal History Inquiry Procedure is available for the owner's reference at www.mass.gov/dps.

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Q: How should owners determine whether an applicant is suitable for hiring after receiving a CORI report from CHSB?

A: Once an owner receives a CORI report back from CHSB, it is the responsibility of the owner to make a determination of suitability for employment. The Department has provided guidelines ("Criminal History Guidelines for Owners of Amusement Devices") which are available at www.mass.gov/dps. Owners should direct questions related to the interpretation of CORI reports to the CHSB CORI Unit at (617) 660-4640.

Back to Top

Q: Am I required to run additional criminal history inquiries on employees that have already undergone the CORI process as a job requirement and been found to have no record?

A: Yes. You may not rely on prior CORI checks conducted by other entities. First, it is essential that the CORI upon which you base your employment decision is up-to-date. Records that form the basis for the CORI are updated each night by the Massachusetts court system, so CORIs have the potential to become easily outdated. Second, MGL c. 6, §172 precludes the sharing of CORIs because entities are certified to receive criminal record information only to the extent necessary for the actual performance of the entities' duties. Accordingly, some entities and organizations have broader access to information that forms the basis for the CORI than other entities and organizations. Relying on a CORI check done by another entity may give individuals more information than they are authorized by the CHSB to receive when the individual is certified to perform criminal history inquiries by the CHSB. (See above for information relative to the certification process.)

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Q: What is a Qualified Manufacturer's Representative?

A: According to 520 CMR 5.00, a Qualified Manufacturer's Representative is a person qualified by prior experience, education, or training and designated by the manufacturer to inspect artificial climbing structures. The Qualified Manufacturer's Representative must be trained by the manufacturer to conduct inspections or artificial climbing structures and may be trained to inspect related personal protective equipment. The Qualified Manufacturer's Representative works in conjunction with the Climbing Wall Facility Manager to create the staff training plan for the climbing wall facility.

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Q: My organization has already been CORI certified as a camp or school. Are we required to be certified again?

A: Yes. Organizations that have been previously CORI-certified should complete an Application for Expanded CORI Access Certification, available under the "Amusements" section of the DPS website, www.mass.gov/dps. Once the Climbing Wall Facility receives expanded certification the authorized Climbing Wall Facility employee making the submission will be asked to identify the certification under which they are requesting the CORI. For example, the Executive Director of a camp may opt to request a CORI for an individual who is both a camp counselor and part of the camp's Climbing Wall Facility Staff. For purposes of licensure under 520 CMR 5.00, the Executive Director will submit the CORI Request Form for the Climbing Wall Facility Staff under the certification granted by CHSB as an amusement device operator.

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Q: May my organization submit CORI Requests and receive CORI reports via the Internet?

A: Yes. In addition to the certification forms, the Department has also posted a one-page Enrollment Form for Electronic Access to CORI ("Enrollment Form") provided by the CHSB on the DPS website. The CHSB encourages all CORI certified entities to take advantage of web-based CORI access because use of the web-based system expedites the receipt of CORI reports, and therefore may expedite the hiring process. Applicants for CORI certification should complete and submit the Enrollment Form at the same time as the application for new or expanded CORI certification. Electronic access to CORI enables certified entities to receive CORI reports electronically via a web-based system that is password protected. The form provides for multiple "submitters," who are Climbing Wall Facility employees authorized to submit CORI Request Forms on behalf of new employees. Each submitter will receive a user code and password. However, only one individual will be authorized to serve as the Department Administrator, the staff member that will review, access and request CORI. Initially, the designated Department Administrator should be listed as the owner-operator, but may be changed to a Climbing Wall Facility Manager once the Manager has been deemed suitable for employment by the owner following the completion of a CORI. The Department Administrator change may be made by submitting a written request on letterhead to the CHSB. The written request should state the name and e-mail of the current Administrator and indicate the name and e-mail for the newly appointed Administrator.

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Q: What is a staff training plan? 

A: In accordance with the definitions included in the regulations at 520 CMR 5.01(2), a staff training plan is a written document that records the professional and internal training history and training requirements for climbing wall facility personnel. The intent of the document is to set forth the minimum training requirements for climbing wall facility personnel. All climbing wall facility personnel must complete the training included in the plan prior to being allowed to operate an artificial climbing structure. The climbing wall facility staff training plan is created by the climbing wall facility manager in conjunction with the Qualified Manufacturer's Representative. At a minimum, the staff training plan shall adhere to the standards set forth within the 2003 Edition of the Climbing Wall Association ("CWA") Industry Practices or equivalent standards as submitted and approved by the Commissioner.

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Q: What is a site plan and what should it consist of?

A: According to the definitions set forth in the regulations at 520 CMR 5.01(2), a site plan is a document that includes sufficiently clear graphic representation(s) of all individual artificial climbing structures included in a climbing wall facility. The site plan shall include the corresponding element number and the approximate location of the element(s) within a specified climbing wall facility. Graphic representations may include photographs or drawings that clearly represent the nature of the element.

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Q: What type of informational shall be included in the Certified Inspector's report for a climbing wall facility?

A: In accordance with 520 CMR 5.15(1)(h)(2), Certified Inspector's reports for climbing wall facilities shall record: the inspection of all automatic belay devices (including all components and the manufacturer's procedures); the inspection of all relevant manufacturer bulletins and/or technical notices; all periodic inspections, maintenance; and repairs for the previous year including the Maintenance Repair Log and Daily Equipment Inspection Log; and the operations manual. Items found out of compliance with inspection standards shall be noted by the Certified Inspector on the Climbing Wall Facility Inspection Summary. The Climbing Wall Association has drafted provisional inspection standards, Industry Practices: A Sourcebook for the Operation of Manufactured Climbing Walls which are available at www.climbingwallindustry.org.

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