Prior to owning or operating a public warehouse in Massachusetts, a person or corporation must obtain a license from the Department of Public Safety. A public warehouse is any building, or part thereof, kept and maintained for the storage of goods, wares and merchandise as a business. The Department derives its authority to regulate this industry from Massachusetts General Laws chapter 105, section 1.
Public warehousemen must provide notice to the community in which they intend to operate by placing advertisements in the local newspaper. Further, they must secure a bond to protect the property they will store. Public warehousemen licenses are issued only once, and need not be renewed.
Please note that self-service storage facilities are not regulated by the Department. Such facilities are defined as "any real property used for renting or leasing individual storage spaces in which the occupants themselves customarily store and remove their own personal property on a 'self-service' basis."
All license applications and forms are available via the link below. Prior to contacting the Department with any questions, please review the FAQ ("Frequently Asked Questions") link below for further information. All applications, inquiries, or suggestions should be mailed to:
Department of Public Safety
Special Licensing Division
One Ashburton Place Room 1301
Boston, MA 02108
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