Any person who is aggrieved by an interpretation, order, requirement, direction or failure to act by any state or local agency or official charged with the administration or enforcement of the State Building Code (780 CMR) or any of its rules and regulations, may file an appeal with the Building Code Appeals Board. The Board is comprised of the members of the  (BBRS) who sit in three member panels to hear the appeals. The Board generally meets bi-weekly at the Department of Public Safety's Milford Office (50 Maple Street, Milford, MA 01757).

Appeals must be filed with the Board within 45 days of the order or directive at issue. The Board does not have jurisdiction over zoning issues or matters involving any of the specialized codes (AAB, electrical, plumbing, etc.).

The Department of Public Safety is pleased to announce that beginning on June 13, 2016, its online Inspection and Permitting System (IPS) will allow for the filing of agency appeals and variances allowed by statute or regulation.  As a result, appeals for further review from actions taken by most Department Boards and Inspectors can now be electronically filed, and any filing fees can be paid online.  Likewise, applications for variance relief from most Department Boards and regulations can also now be filed electronically, and those filing fees can also be paid online. 

Filing appeals and variances online has many benefits, including facilitating timely filings, proper payment and document submissions,  all of which are crucial to a successful appeal or variance request.  As a result, this enhanced functionality of IPS is expected to greatly serve the public, and you are strongly encouraged to take advantage of online filing and payment.

For specific information on available appeals and variances, please access IPS by creating a user name and password here:

If you wish to file an appeal on paper, please click on the "Appeal Application" link below and print out the application. The form includes filing instructions and answers to Frequently Asked Questions. Three copies of the completed application and notice of service, and a check for the $150 filing fee made out to the "Commonwealth of Massachusetts" should be forwarded to:

Department of Public Safety
Building Code Appeals Board
One Ashburton Place, Room 1301
Boston, MA 02108

A copy of the completed application must be properly served upon the individual who issued the subject order. Hearings on properly filed appeals are generally heard within 90 days of receipt.