E911 Training Opportunities Hosted by Massachusetts PSAPs

**Please note that the classes listed below are being hosted by Massachusetts PSAPs NOT The State 911 Department. If you would like to register for the class or have any questions please contact the person listed.**

If you are a Massachusetts PSAP and would like to have your training classes posted on this page please contact Venus Wheeler.

Courses Available Online

16 hour Online Dispatcher In-Service Training Provided by Municipal Police Institute.  
Courses included in Training: Excited Delirium Syndrome, Testifying in Court, First Responder, Police Dispatchers Dealing in Disaster

Please click here Link to the image file. for more information.

December 2014

Testifying in Court
12/2/2014
Grafton Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

911 Emergency Dispatching: Verbal Judo for Telecommunications Professionals
12/3/2014
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Active Shooter & Emergency Situations
12/3/2014
New Bedford City Fire Department
12:30pm-4:30pm 
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Post Promotional Suicide Prevention Training
12/3/2014
Duxbury Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Dispatch Judo
12/3-4/14
Norwood, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Stress Identification & Management
12/4/2014
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PSTC "What If It Were Your Family?" 
12/4/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

PSTC Crisis Communications Skill Building for 911 Professionals
12/5/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

911 Emergency Dispatching: Health & Wellness Issues for Dispatch
12/8/2014
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: PTSD & the Call Handler
12/8/2014
New Bedford City Fire Department
12:30pm-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Non-Emergency Call Handling
12/10/2014
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PSTC Planes, Trains, & Automobiles! 911 & Dispatch Training
12/11/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

PSTC Building Your 911 Liability Shield Call Taker and Dispatcher Training!
12/12/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

APCO Crisis Negotiations for Telecommunicators
12/12/2014
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Homeland Security for Telecommunicators
12/16/2014
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

January 2015

Testifying in Court
1/6/2015
Duxbury Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Active Shooting Response
1/7/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

Post Promotional Suicide Prevention Training
1/7/2015
Duxbury Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

APCO Communications Center Supervisor 4th Ed.
1/7-9/2015
8:00am-5:00pm
Duxbury Fire Department Emergency Communications Center
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

APCO Customer Service in Today's Public Safety Communications Center
1/9/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Active Shooting Response
1/14/2015
Hadley Police Department
8:30am-4:30pm
Registration and information about the course can be obtained at www.powerphone.com

911 Emergency Dispatching: New for "2015" 209A Issues: Major Changes Addressed
1/16/2015
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Weapons
1/16/2015
New Bedford City Fire Department
12:30pm-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Non Emergency Call Handling
1/16/2015
Easthampton Police & Fire Dept.
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
1/21/2015
Hadley Police Department
8:30am-4:30pm
Registration and information about the course can be obtained at www.powerphone.com

911 Emergency Dispatching: Providing Customer Service in 2015
1/23/2015
New Bedford Police Training Academy (upper level)
12:30pm-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Constitutional Law Issues for Massachusetts Call takers & Dispatchers
1/23/2015
New Bedford Police Training Academy (upper level)
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Protecting Law Enforcement Responders
1/27/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
1/27/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
1/28/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
1/29/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

February 2015

PowerPhone Homeland Security for Telecommunicators
2/3/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
2/4/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
2/4/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
2/5/2015
Marshfield Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
2/5/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
2/11/2015
Hadley Police Department
8:30am-430pm
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
2/11/2015
Grafton Police Department
Registration and information about the course can be obtained at www.powerphone.com

APCO Disaster Operations and the Communications Center 
2/13/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Homeland Security for Telecommunicators
2/18/2015
Hadley Police Department
8:30am-430pm
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
2/25/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
2/11/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

March 2015

PowerPhone Rewind
3/3/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
3/4/2015
Saugus, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Emergency Medical Dispatch
3/10-12/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Domestic Violence Intervention
3/18/2015
Easthampton Police & Fire Dept.
Registration and information about the course can be obtained at www.powerphone.com

Powerphone Rewind
3/19/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.co

APCO Emergency Medical Dispatch Manager
3/20/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone 911 Liability
3/24/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Disasters & The Dispatcher: Expecting the Unexpected
3/25/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
3/25/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

April 2015

PowerPhone Disasters & The Dispatcher: Expecting the Unexpected
4/8/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Non-Emergency Call Handling
4/8/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
4/8/2015
Saugus, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
4/14-15/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
4/16/2015
Sturbridge Police Department
Registration and information about the course can be obtained at www.powerphone.com

APCO Public Safety Communications Staffing and Employee Retention
4/17/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Domestic Violence Intervention
4/21/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Domestic Violence Intervention
4/28/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
4/29/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

May 2015

PowerPhone Stress Identification & Management
5/6/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
5/6/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
5/12/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Surviving Stress
5/15/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Suicide Intervention
5/19/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
5/19-20/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.com

June 2015

PowerPhone Protecting Law Enforcement Responders
6/3/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
6/3-4/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
6/9-10/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Comprehensive Quality for Public Safety Communications
6/11-12/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

July 2015

APCO Communications Center Supervisor, 4th Ed.
4/15-17/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm