E911 Training Opportunities Hosted by Massachusetts PSAPs

**Please note that the classes listed below are being hosted by Massachusetts PSAPs NOT The State 911 Department. If you would like to register for the class or have any questions please contact the person listed.**

If you are a Massachusetts PSAP and would like to have your training classes posted on this page please contact Venus Wheeler.

Courses Available Online

16 hour Online Dispatcher In-Service Training Provided by Municipal Police Institute.  
Courses included in Training: Excited Delirium Syndrome, Testifying in Court, First Responder, Police Dispatchers Dealing in Disaster

Please click here Link to the image file. for more information.

 

October 2014

Post Promotional Suicide Prevention Training
10/1/2014
Grafton Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

911 Emergency Dispatching:  Dispatcher's Role in Times of Disaster 2014
10/2/2014
9am-1pm
Hanover, MA
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Dispatch Judo
10/2-3/2014
Norwood, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
10/14/2014
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
10/15/2014
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Non-Emergency Call Handling
10/15/2014
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Comprehensive Quality for Public Safety Communications
10/20-21/2014
Worcester, MA
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

Testifying in Court
10/21/2014
Acton Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone EMD
10/22-24/2014
Saugus Police Department
8:30am-4:30pm
Registration and information about the course can be obtained at www.powerphone.com

Post Promotional Suicide Prevention Training
10/22/2014
Hanson Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Non-Emergency Call Handling
10/27/2014
New Braintree, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
10/28/2014
Groton, MA
Registration and information about the course can be obtained at www.powerphone.com

Testifying in Court
10/28/2014
Hanson Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Suicide Intervention
10/29/2014
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

November 2014

911 Emergency Dispatching:  Weapons
11/3/2014
8am-12pm
Hanson Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching:  CORI & Public Records
11/3/2014
12:30pm-4:30pm
Hanson Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Testifying in Court
11/4/2014
Duxbury Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Rewind
11/5/2014
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Domestic Violence Intervention
11/5/2014
Saugus, MA
Registration and information about the course can be obtained at www.powerphone.com

911 Emergency Dispatching:  Talking to Individuals in Crisis Resulting from Domestic Incidents and Others & Managing Emotionally Disturbed People for Dispatchers
11/6/2014
8am-12pm
Hanson Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching:  Verbal Judo for Telecommunication Professionals
11/6/2014
12:30pm-4:30pm
Hanson Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Fire Service Dispatch
11/5-6/2014
Sturbridge Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
11/12/2014
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

Post Promotional Suicide Prevention Training
11/12/2014
Grafton Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

911 Emergency Dispatching:  CORI & Public Records
11/13/2014
8am-12pm
Falmouth Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Dispatch Judo
11/13-14/2014
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Active Shooter Incidents for Public Safety Communications 
11/14/14
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

911 Emergency Dispatching: Talking to Individuals in Crisis Resulting from Domestic Incidents and Others & Managing Emotionally Disturbed People for Dispatchers
11/17/2014
8am-12pm
Falmouth Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: What Public Safety Dispatchers MUST Know About Handling Potential Suicide Calls & Active Suicide Calls
11/17/2014
12:45pm-4:45pm
Falmouth Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Dispatching Seminar for Supervisors
11/18/2014
8:30am-4:30pm
Plymouth Police Department
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Stress Identification & Management
11/18/2014
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Stress Identification & Management
11/19/2014
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PSTC Complacency, Cannibalism, & Critical Thinking
11/20/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

PSTC You Just Never Know! Mental Preparedness
11/21/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

December 2014

Testifying in Court
12/2/2014
Grafton Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

911 Emergency Dispatching: Verbal Judo for Telecommunications Professionals
12/3/2014
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Active Shooter & Emergency Situations
12/3/2014
New Bedford City Fire Department
12:30pm-4:30pm 
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Post Promotional Suicide Prevention Training
12/3/2014
Duxbury Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Dispatch Judo
12/3-4/14
Norwood, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Stress Identification & Management
12/4/2014
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PSTC "What If It Were Your Family?" 
12/4/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

PSTC Crisis Communications Skill Building for 911 Professionals
12/5/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

911 Emergency Dispatching: Health & Wellness Issues for Dispatch
12/8/2014
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: PTSD & the Call Handler
12/8/2014
New Bedford City Fire Department
12:30pm-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Non-Emergency Call Handling
12/10/2014
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PSTC Planes, Trains, & Automobiles! 911 & Dispatch Training
12/11/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

PSTC Building Your 911 Liability Shield Call Taker and Dispatcher Training!
12/12/2014
Watertown, MA
Registration and information about the course can be obtained at www.pstc911.com 

APCO Crisis Negotiations for Telecommunicators
12/12/2014
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Hostage Negotiations
12/16/14
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
12/16/2014
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

January 2015

Testifying in Court
1/6/2015
Duxbury Police Department
9:00am-1:00pm
Please visit www.mpitraining.com for more information and to register for the class.

PowerPhone Active Shooting Response
1/7/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

Post Promotional Suicide Prevention Training
1/7/2015
Duxbury Police Department
9:00am-3:00pm
Please visit www.mpitraining.com for more information and to register for the class.

APCO Communications Center Supervisor 4th Ed.
1/7-9/2015
8:00am-5:00pm
Duxbury Fire Department Emergency Communications Center
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

APCO Customer Service in Today's Public Safety Communications Center
1/9/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Active Shooting Response
1/14/2015
Hadley Police Department
8:30am-4:30pm
Registration and information about the course can be obtained at www.powerphone.com

911 Emergency Dispatching: New for "2015" 209A Issues: Major Changes Addressed
1/16/2015
New Bedford City Fire Department
8:00am-12:00pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Weapons
1/16/2015
New Bedford City Fire Department
12:30pm-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

PowerPhone Active Shooting Response
1/21/2015
Hadley Police Department
8:30am-4:30pm
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
1/27/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

February 2015

PowerPhone Protecting Law Enforcement Responders
2/4/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
2/5/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
2/11/2015
Hadley Police Department
8:30am-430pm
Registration and information about the course can be obtained at www.powerphone.com

APCO Disaster Operations and the Communications Center 
2/13/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Homeland Security for Telecommunicators
2/18/2015
Hadley Police Department
8:30am-430pm
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
2/25/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
2/11/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

March 2015

PowerPhone Rewind
3/3/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone 911 Liability
3/4/2015
Saugus, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Emergency Medical Dispatch
3/10-12/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

Powerphone Rewind
3/19/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.co

APCO Emergency Medical Dispatch Manager
3/20/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone 911 Liability
3/24/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Disasters & The Dispatcher: Expecting the Unexpected
3/25/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
3/25/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

April 2015

PowerPhone Disasters & The Dispatcher: Expecting the Unexpected
4/8/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Non-Emergency Call Handling
4/8/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Rewind
4/8/2015
Saugus, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
4/14-15/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Public Safety Communications Staffing and Employee Retention
4/17/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Domestic Violence Intervention
4/21/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Domestic Violence Intervention
4/28/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Homeland Security for Telecommunicators
4/29/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

May 2015

PowerPhone Stress Identification & Management
5/6/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Active Shooting Response
5/6/2015
Plymouth, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Protecting Law Enforcement Responders
5/12/2015
Lynn, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Surviving Stress
5/15/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

PowerPhone Suicide Intervention
5/19/2015
Auburn, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
5/19-20/2015
Groton Police Department
Registration and information about the course can be obtained at www.powerphone.com

June 2015

PowerPhone Protecting Law Enforcement Responders
6/3/2015
Grafton, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
6/3-4/2015
Andover, MA
Registration and information about the course can be obtained at www.powerphone.com

PowerPhone Dispatch Judo
6/9-10/2015
Paxton, MA
Registration and information about the course can be obtained at www.powerphone.com

APCO Comprehensive Quality for Public Safety Communications
6/11-12/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm 

July 2015

APCO Communications Center Supervisor, 4th Ed.
4/15-17/2015
Wrentham, MA
8:30am-4:30pm
Registration and information about the course can be obtained at http://www.apcointl.com/institute/schedule_registration.htm