E911 Training Opportunities Hosted by Massachusetts PSAPs

**Please note that the classes listed below are being hosted by Massachusetts PSAPs NOT The State 911 Department. If you would like to register for the class or have any questions please contact the person listed.**

If you are a Massachusetts PSAP and would like to have your training classes posted on this page please contact Venus Wheeler.

Courses Available Online

16 hour Online Dispatcher In-Service Training Provided by Municipal Police Institute.  
Courses included in Training: Excited Delirium Syndrome, Testifying in Court, First Responder, Police Dispatchers Dealing in Disaster

Please click here Link to the image file. for more information.

 

April 2014

Domestic Violence Intervention
4/2/14
New Braintree
8:30am-4:30pm
Please visit www.powerphone.com for more information and to register for the class

Dispatch Judo: Verbal Defense & Influence for Emergency Communications
4/2-3/14
Lynn, MA
Please visit www.powerphone.com for more information and to register for the class

911 Dispatching:  HIPAA Issues
4/4/14
8:30am-12:30pm
New Bedford, MA
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Active Shooting Response
4/9/14
Groton, MA
Please visit www.powerphone.com for more information and to register for the class

911 Emergency Dispatching: Liability Issues 
4/10/14
Canton, MA
8am-4pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Dispatching:  209A Issues
4/11/14
8:30am-12:30pm
New Bedford, MA
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

911 Emergency Dispatching: Providing Customer Service in 2014
4/14/14
Canton, MA 
8am-4pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

How to Save a Life; Yours!
4/14/14
Bolton Public Safety
8:30am-4:30pm
Please visit www.publicsafetygroup.com for more information and to register for the class

APCO Disaster Operations and the Communications Center
4/15/14
Host:  American Medical Response
Natick, MA
8:30am-4:30pm
Class #: 37125
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

911 Emergency Dispatching:  Improving Dispatcher Performance
4/18/14
8am-4pm
New Bedford, MA
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Non-Emergency Call Handling
4/23/14
Grafton
8:30am-4:30pm
Please visit www.powerphone.com for more information and to register for the class

Disasters & the Dispatcher
4/23/14
Lynn, MA
Please visit www.powerphone.com for more information and to register for the class

Domestic Violence Intervention
4/28/14
Pittsfield, MA
Please visit www.powerphone.com for more information and to register for the class

APCO Comprehensive Quality for Public Safety Communications
4/28-29/14
North Andover, MA
8am-5pm
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

Protecting Law Enforcement Responders
4/30/14
Paxton
8:30am-4:30pm
Please visit www.powerphone.com for more information and to register for the class

May 2014

911 Emergency Dispatching: HIPAA Issues
5/1/14
Hanover, MA
9am-1pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Suicide Intervention
5/1/14
Pittsfield, MA
Please visit www.powerphone.com for more information and to register for the class

Legal Issues for 911 Supervisors of Call-takers and Dispatchers (Sworn & Unsworn)
5/1/14
Plymouth PD
8:30am-4:30pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com

Recognizing Autism -What Public Safety Dispatchers Must Know About Calls Regarding Persons with Autism
5/2/14
New Bedford, MA
9am-1pm
Registration and information about the course can be obtained by calling 508-989-9848 or by email at patrickrogerstraining@yahoo.com
 

APCO Crisis Negotiations for Telecommunicators
5/5/14
North Andover, MA
8am-5pm
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

APCO Disaster Operations and the Communications Center
5/6/14
North Andover, MA
8am-5pm
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

APCO Crisis Negotiations for Telecommunicators
5/6/14
Host:  American Medical Response
Natick, MA
8:30am-4:30pm
Class #: 37126
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

APCO Active Shooter Incidents for Public Safety Communications
5/7/14
North Andover, MA
8am-5pm
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

Non-Emergency Call Handling
5/7/14
Lynn, MA
Please visit www.powerphone.com for more information and to register for the class

APCO Customer Service in Today's Public Safety Communications Center
5/8/14
North Andover, MA
8am-5pm
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

Active Shooting Response
5/13/14
Saugus, MA
Please visit www.powerphone.com for more information and to register for the class

Protecting Law Enforcement Responders
5/14/14
Groton, MA
Please visit www.powerphone.com for more information and to register for the class

Active Shooter - Public Safety Group    
5/14/14
Wilmington Public Safety - 1 Adelaide St.  
8am-4pm    
For more information or to register, contact The Public Safety Group at 877-794-9389 or www.publicsafetygroup.com

Dispatch Judo
5/19-20/14
Easthampton
Please visit www.powerphone.com for more information and to register for the class

Suicide Intervention
5/21/14
Grafton
8:30am-4:30pm
Please visit www.powerphone.com for more information and to register for the class

Suicide Intervention
5/21/14
Lynn
Please visit www.powerphone.com for more information and to register for the class

June 2014

APCO Customer Service in Today’s Public Safety Communications Center
6/3/14
Host:  American Medical Response
Natick, MA
8:30am-4:30pm
Class #: 37128
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class

911 Liability
6/4/14
Lynn, MA
Please visit www.powerphone.com for more information and to register for the class

Active shooting Response
6/4/14
Paxton
8:30am-4:30pm
Please visit www.powerphone.com for more information and to register for the class

APCO Surviving Stress
6/17/14
Host:  American Medical Response
Natick, MA
8:30am-4:30pm
Class #: 37127
Please visit http://www.apcointl.com/institute/schedule_registration.htm for more information and to register for the class