The CJIS offers law enforcement and criminal justice agencies within the state and across the nation secure access 24 hours per day 7 days a week to state and interstate criminal history record information, missing and wanted person files, drivers' license and motor vehicle information and other critical criminal justice information via the National Crime Information Center (NCIC) and the National Law Enforcement Telecommunications System (NLETS).

The CJIS Support Services Unit (617-660-4710) is available weekdays from 9:00am to 5:00pm to answer questions from the law enforcement user community, and the Office of Technology and Information Services (OTIS) Public Safety Data Center (617-660-4620) is available 24X7 to respond technical problems, or to assist with application questions after business hours.

For additional information, or answers to questions not found on this site, please contact the DCJIS's CJIS Support Services Unit at (617) 660-4710.