Please use the following email for inquiries, submission of victim and/or community input and any online petitions.
Toll-free Victim's Line: 1-888-298-6272
Diane E. Coffey, Director of Victim Services
The Massachusetts Parole Board formed a Victim Services Unit in 1987 to provide crime victims with information pertaining to an offender's post-conviction status. The Victim Services Unit provides services to victims and the families of homicide victims, including information, support and assistance with post-conviction issues and notification of parole events.
A Victim Service Coordinator is assigned to each parole office in the state to provide victims with information about the parole process and notifications of upcoming hearings. Coordinators accompany victims and their family members to parole hearings when victim attendance and participation are allowed.
Massachusetts Office for Victim Assistance (MOVA)