Visiting Hours | Dress Code | Directions

 

Please be advised Thursday Visits will be cancelled effective Thursday, January 29, 2015 until further notice for operational needs.

Purpose

The purpose of this procedure is to establish rules and regulations governing visiting at MCI-Norfolk which reflect both the importance of prison visitation and the need for security and order in administering a visiting program.

Facility Information

MCI-Norfolk
2 Clark Street
P.O. Box 43
Norfolk, MA 02056
Telephone (508) 660-5900

LOCAL TRANSPORTATION INFORMATION

Local transportation information is posted in the Outer Control Lobby and includes at a minimum the following:

  • Local Taxi Services
  • MBTA Commuter Rail Local Schedules
  • MBTA Local Bus Schedules

Visiting Hours       

Visiting Schedule General Population

A. The visiting center is closed Mondays and Fridays.
B.  Holidays
      2015 Holiday Visiting Schedule pdf format of MCI-Norfolk Holiday Visiting Schedule

MCI-Norfolk’s Holiday Visiting Schedule shall be posted in the lobby and visiting room and shall be updated on the internet and intranet every January. Inmates shall also be notified via a posting in each housing unit. 

  1. SUNDAY, TUESDAY, WEDNESDAY, THURSDAY VISITS

    11:00 AM

    Visitors may enter lobby

    11:30 PM

    Request forms accepted for processing

    1:00 PM

    Visiting Room open, visitor processing through the pedestrian trap begins

    2:40 PM–3:15 PM

    Request forms not accepted and visitors not allowed to enter or exit visiting room

    3:15 PM

    Request forms accepted, visitor entry resumes

    3:50 PM

    Request form processing ends

    3:50 PM

    Visitor entry ceases

    4:00 PM

    Inmates must leave who are not staying through count

    4:10 PM

    Visitor entry resumes for visitors with processed slips

    4:30 PM

    Visitor entry ceases

    4:50 PM–5:15 PM

    Count time, visitors not allowed to exit Visiting Room until count clears

    5:30 PM

    Request forms accepted for processing

    6:00 PM

    Visiting Room open, visitor processing through the pedestrian trap begins

    7:45 PM

    Request form processing ends

    7:50 PM

    Visitor entry ceases

    8:25 PM

    Visitors begin to exit Visiting Room

    8:30 PM

    Visiting Room closed

    SATURDAY VISITS

    7:15 AM

    Visitors may enter lobby

    7:30 AM

    Request forms accepted for processing

    8:00 AM

    Visiting Room open, visitor processing through the pedestrian trap beings

    10:30 AM

    Inmates must leave who are not staying through count

    10:50 AM

    Request form processing ends

    11:00 AM

    Visitor entry ceases

    11:30 AM – 11:45 AM

    Count time, visitors not allowed to exit Visiting Room until count clears

    12:00 PM

    Request forms accepted for processing

    12:30 PM

    Visiting Room open, visitor processing  through the pedestrian trap begins

    2:30 PM

    Request form processing ends

    2:30 PM

    Visitor entry ceases for the day

    3:25 PM

    Visitors begin to exit Visiting Room

    3:30 PM

    Visiting Room closed

 V. Separate Housing Visiting Schedule

     Special Management Unit (S.M.U.)

  1. ALL S.M.U. visits must be pre-approved. Visits may be scheduled by calling M.C.I. Norfolk at (508) 668-5900 ext. 134, Monday through Friday, 5:30 P.M. and 7:30 P.M. Appointments will not be made more than 48 hours in advance.
  2. The S.M.U. Visiting Center can accommodate no more than 3 inmates for each visiting session.  A maximum of 2 adults and 2 children may visit an inmate housed in the S.M.U. during each approved session.
  3. All S.M.U. visits shall be no contact
  4. Upon entering the visiting area, the officer shall direct the visitor where to be seated.  When the inmate arrives, he will sit opposite the visitor.  The inmate and visitors will pick up the telephones and begin the visit.

S.M.U Visiting Schedule Matrix

The below schedule indicates available Visiting appointments by day. Holiday appointments are the same as a Saturday schedule.

 

Slot

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturdays

 

#1

1:05PM to

2:05PM

1:05PM to

2:05PM

1:05PM to

2:05PM

1:05PM

to

2:05PM

1:05 PM to 2:05PM

1:05PM to

2:05PM

10:05AM to

11:05AM

 

#2

2:10PM to

3:10PM

2:10PM to

3:10PM

2:10PM to

3:10PM

2:10PM

to

3:10PM

2:10PM

to

3:10PM

2:10PM to

3:10PM

12:25PM to

1:25PM

 

#3

6:05PM to

7:05PM

6:05PM to

7:05PM

6:05PM to

7:05PM

6:05PM

to

7:05PM

3:15 PM to

4:15 PM

6:05PM to

7:05PM

1:30PM

to

2:30PM

 

#4

7:10PM to

8:10PM

7:10PM to

8:10PM

7:10PM to

8:10PM

7:10PM

to

8:10PM

 

N/A

7:10PM to

8:10PM

3:40PM

to

4:40PM

SMU Scheduled Visits

When a visitor arrives at the Gatehouse and is requesting to visit an inmate that is housed in the Special Management Unit (SMU), the following will occur.

  • The Gatehouse staff will contact SMU staff to verify that a visit has been scheduled.
  • The visitor will then be processed thru the Pedestrian Trap under the same guidelines as all other visitors being processed.
  • When the visitor has been processed and is clear to enter the institution, the Pedestrian Trap Officer will notify the Ad Gate Officer of the visitor departing the trap area. The Pedestrian Trap Officer will then direct the visitor to proceed up the walkway and into the Administration Building.
  • The Ad Gate Officer will request the visitor to remain stationary in the lobby area while the SMU I Post Officer is contacted. The SMU I Post Officer is to notify the SMU OIC and request assistance in processing the visitor into the SMU.
  • The SMU staff member assigned to escort the visitor will meet the visitor in the Ad Building Lobby area.
  • The assigned staff member will then process the visitor into the SMU Visiting Room.

Note:      At no time will a visitor be allowed to utilize the staff bathrooms located in the Ad Building Lobby. Any visitor requesting the utilization of a bathroom will be required to depart the institution, therefore forfeiting the scheduled visiting period.

Non-Contact Visits

Non-contact visits can be administratively implemented when a more controlled environment is necessary to protect the security and orderly operation of the facility, to prevent the introduction of contraband and to provide incentive for inmates to avoid behaviors deemed to be the highest risk to the security of the institution.

The Deputy Superintendent of Operations shall review incident and disciplinary reports to determine if an inmate requires non-contact visiting status. Once it has been determined that this status is needed, the inmate shall be notified in writing and the reason for being placed on this status. A copy of the notification shall be attached to the inmate’s visiting card.

The Deputy Superintendent of Operations can place an inmate on non-contact visitation status for the following:

  • Having tested positive during a substance abuse screening.
  • Refusal to submit to a substance abuse test.
  • Introduction/possession of drugs and/or drug paraphernalia (homebrew/alcohol).
  • Possession of a weapon.
  • Hoarding/cheeking medication or possession of unauthorized medication.

If the Deputy Superintendent of Operations determines an inmate needs to be placed on non-contact visiting status, the following guidelines shall be followed:

  • First Offense – Six (6) months of non-contact visits.
  • Each subsequent offense shall be an additional 6 months.

Non-contact visiting status shall be considered an administrative action in addition to any disciplinary action taken against the inmate (i.e. non-contact visiting status cannot be substituted for a “Loss of Visits” sanction. It can be imposed after the “Loss of Visits” sanction has been served if deemed necessary by the Deputy Superintendent of Operations).

An inmate may appeal the decision by the Deputy Superintendent of Operations in writing to the Superintendent within ten days of being notified of his non-contact visiting status. However, due to safety and security concerns the inmate will be placed/remain on non-contact visiting status while the appeal is being reviewed.

The Deputy Superintendent of Operations shall maintain a list of all inmates placed on non-contact visiting status (Attachment IX). The list shall contain the following:

  • Inmate’s Name
  • Commitment Number
  • Offense
  • Start Date
  • End Date
  • Indication the inmate has been notified

The list shall be reviewed daily and updated as necessary by the Deputy Superintendent of Operations.  The list shall be posted on the Intranet under the Staff Briefing section on the MCI-Norfolk Homepage.

When an inmate completes his non-contact visit status, his name shall be removed from the list.

All personal visits for inmates placed on non-contact visiting status must be pre-approved. Visits must be scheduled in advance by the visitor (at least 24 hours, but no more that 48 hours) by calling (508) 660-5900 ext. 134. Visitors are required to call the institution Sunday thru Saturday between the hours of 5:30 P.M. and 7:30 P.M. The visiting week shall begin on Sunday and end on Saturday. Inmates on non-contact visiting status are allowed up to five (5) one-hour visiting periods per week. All visits are to arrive one (1) hour prior to schedule visiting time. Holiday appointments follow the Saturday appointment times.

 

Slot

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

1

1:05 PM –

2:05 PM

A - L

 

1:05 PM

2:05 PM

1:05 PM

2:05 PM

1:05 PM

2:05 PM

 

10:05 AM

-

11:05 AM

A - L

2

2:10 PM

-

3:10 PM

A - L

 

2:10 PM

-

3:10 PM

2:10 PM

-

3:10 PM

2:10 PM

-

3:10 PM

 

12:25 PM

-

1:25 PM

A – L

3

6:05 PM

-

7:05 PM

M - Z

 

6:05 PM

-

7:05 PM

6:05 PM

-

7:05 PM

3:15 PM

-

4:15 PM

 

1:30 PM –

2:30 PM

M - Z

4

7:10 PM

-

8:10 PM

M - Z

 

7:10 PM

-

8:10 PM

7:10 PM

-

8:10 PM

CLOSED for LAC Visits

 

3:40 PM

-

4:40 PM

M - Z

  • A maximum of 3 inmates are allowed to visit during each time slot.
  • A maximum of 2 persons are permitted to visit (2 adults or 1 adult & 1 child).
  • The visiting area for inmates placed on non-contact visiting status will occur in the S.M.U. Visiting Room, separate from the visiting area for general population.
  • Inmates shall be strip searched prior to and after each visit.
  • Strip searches will occur in the S.M.U. first floor holding cell. Two (2) security staff will be present during each strip search.
  • Visitors/inmates are not allowed to touch the glass in the S.M.U. visiting area.

Upon receipt of a phone call regarding a non-contact visit the SMU 1st Floor Post Officer shall schedule the inmate for a non-contact visit in IMS. The following steps shall be followed to schedule an inmate in IMS:

  • Click Schedule on the menu bar at the top of the screen
  • Click Inmate Schedule
  • Enter Inmate’s Commitment Number, click the Select button
  • Click on the Add Activity button
  • In the Activity Details Section choose a Start Date, Appointment Date, and End Date
  • Choose a Start Time and End Time
  • Select Visit as the Activity Type
  • Select SMU Visiting Room as the Destination
  • Click on the Save button

Non-Contact Scheduled Visits (Visitor)

When a visitor arrives at the Gatehouse and is requesting to visit an inmate that is on non-contact visiting status, the following will occur:

  1. The Gatehouse staff will contact the S.M.U. first floor post Officer at ext. 134 to verify that a visit has been scheduled.
  2. The Gatehouse staff will notify the inmate’s housing unit officer who will direct the inmate to report to the Ad Gate.
  3. The visitor will then be processed thru the Pedestrian Trap under the same guidelines as all other visitors being processed.
  4. When the visitor has been processed and is clear to enter the institution, the Pedestrian Trap Officer will notify the Ad Gate Officer of the visitor departing the trap area. The Pedestrian Trap Officer will then direct the visitor to proceed up the walkway and into the Administration Building.
  5. The Ad Gate Officer will request the visitor to remain stationary in the lobby while the SMU I Post Officer is contacted. The SMU I Post Officer is to notify the SMU OIC and request the assistance in processing the visitor into the SMU.
  6. The SMU OIC is to instruct staff to ensure Gates D & E are closed and no SMU status inmates are being escorted within the SMU Visiting Area.
  7. The SMU staff member assigned to escort the visitor will meet the visitor in the Ad Building lobby area.
  8. The assigned staff member will then process the visitor into the SMU Visiting Room.

Note:      At no time will a visitor be allowed to utilize the staff bathrooms located in the Ad Building Lobby. Any visitor requesting the utilization of a bathroom will be required to depart the institution, therefore forfeiting the scheduled visiting period.

Non-Contact Scheduled Visits (Inmate)

Upon the inmate’s arrival at the Administration Building, the following shall occur:

  1. The Ad Gate Officer will pat search the inmate and secure him in the Ad Gate Holding Cell. The Ad Gate Officer shall contact the SMU OIC and request (2) security staff members to report to the Ad Gate Holding Cell to escort the inmate to the SMU. (The inmate will not be allowed entry into the Ad Building if the visitor is presently within the lobby area).
  2. Once in the sally port in the SMU the inmate shall be hand cuffed behind his back and escorted to the SMU Holding cell where he will be strip searched.
  3. Upon completion of the strip search, the inmate shall again be hand cuffed behind his back and escorted to the SMU Visiting Area. Once the inmate is secured in the visiting booth the hand cuffs shall be removed.
  4. While in the SMU Visiting Area there is to be no contact or exchange between SMU and non-contact status inmates.
  5. Upon completion of the visit, the inmate shall be placed in handcuffs behind the back and escorted to the SMU Holding Cell where he will be strip searched.
  6. Upon completion of the strip search, the inmate shall be handcuffed behind his back and escorted to the sally port to exit the SMU.
  7. Once in the sally port the hand cuffs shall be removed and the inmate shall be escorted to the Administration Building.

All other visiting stipulations such as entrance procedures, conduct of visitors, exclusion of visitors and security emergencies shall coincide with general population regulations governed by 103 CMR 483 Visiting Procedures.

VI.  Assisted Daily Living Unit Visits

All visits for inmates in the Assisted Daily Living (ADL) Unit shall occur in the visiting room during normal visiting hours.

The Shift Commander will facilitate the escort of ADL Unit inmates that require assistance and/or escort to/from the visiting room.

A.      Family Emergency Visiting Schedule

In the event of a family emergency (death, etc) Inmate visitors may petition the Superintendent in writing or by telephone to arrange a special visit.  The Superintendent will determine when and under what conditions the visit will take place.  The visitor will be notified in writing (if time permits).

B.      Identification and Sign in Requirements

  1. Each adult visitor must obtain and complete a "Request to Visit Inmate" form (Attachment I -English, Attachment II - Spanish).  These forms are available in the Outer Control Lobby.  Each visitor must complete and sign their own form. The completed form, along with a current and valid government issued picture identification card (e.g., Dept. of Transitional Assistance identification card, passport, driver's license) must be presented to outer control staff for processing.

2. Completed Request to Visit Forms will be processed on a first come first serve basis and will be held in the control center until the visiting period commences.

3. All visitors must comply with the dress code which is outlined in the Attachment VII of this procedure.

VII. Entrance and Search Procedures for Visitors

  1. Lockers are available to visitors at a cost of one quarter per locker.  Each time a visitor secures the locker, they will need to deposit an additional quarter. The Institution is not responsible for money lost in the operation of the lockers or for the safekeeping of the contents of the lockers while in use by visitors.
  2. The only items that visitors will be allowed to carry into the Institution are:
  1. Locker keys
  2. Request to Visit Inmate forms
  3. One debit card per adult visitor
  4. Life saving medications (if approved and declared)
  5. Approved jewelry

3.   Prior to entering the Institution, each visitor will be called to the Outer Control window.  An Officer will ask each visitor the following questions:

  1. “Did you lock up all unauthorized belongings?”
  2. “Do you have any weapons, guns, ammunition, drugs, medication, handcuff keys, money, jewelry, gum or candy or any other unauthorized items?”
    1. An Officer will hand each visitor their completed Request to Visit Form and will instruct each adult visitor to initial question number six on their Request to Visit Inmate form, indicating that the visitor has locked up all unauthorized items. Each visitor shall note their locker number on the locker number line provided on the slip. Visitors must initial their own forms.

VIII. Pedestrian Trap Processing 

  1. 1.   When the Pedestrian Trap door opens, the Officer will stamp the visitor’s hand or wrist and process the visitor into the Institution.

    Visitors will secure all items in a locker prior to entering the pedestrian trap. Any visitor entering with unauthorized items may be denied entry for the day, or longer, depending on the nature of the unauthorized items.

    In any case, the Shift Commander shall be briefed on the nature of the unauthorized item.  The Shift Commander shall consider the type of contraband, age of the visitor, distance traveled, frequency of visits, (familiarity with institutional rules) etc. before denying entrance to any visitor.

  2. 2.  Upon entering the Pedestrian Trap, each visitor will be asked to present their completed Request to Visit Form to the officer.  All visitors shall remove their belt, shoes, outerwear, (i.e., coats, sweaters, and multiple shirts). An officer will search these items.
    3.  Each visitor will be directed to walk through a fixed metal detector.
    4.   If no metal is detected by the walk thru metal detector, the Pedestrian Trap Officer will then instruct the visitor to conduct the following;
      1. pull out their pockets,
      2. lift their arms and open their hands,
      3. open their mouth,
      4. flip up their collar,
      5. un-cuff their sleeves or pant legs,
      6. flip over their waist band and run thumbs along inside edge,
      7. lift their long hair (if necessary),
      8. lift their pant legs and show the Officer the bottom of their feet.

    The Officer shall visually inspect these areas at this time.

    If a visitor sets off the walk thru metal detector the hand held detector shall be utilized to determine the cause. If the cause is determined to be an underwire bra and the visitor has been previously made aware that the underwire bra will set off the detector, they will be directed to exit the Pedestrian Trap and will be processed once all other visitors have entered the facility.

    Staff are reminded that when anyone sets off the metal detector, the Officer must ensure that they identify what caused the interference. If an Officer identifies a buckle snap or underwire bra as a possible cause for interference, they shall also ensure that nothing is hidden behind these items.

    Prior to a personal search being conducted, staff must contact the Shift Commander for approval.

5.  If, after removing all metal items, an individual still cannot successfully pass a metal detector search the Shift Commander shall be notified and asked for permission of an additional personal search. The visitor shall then be asked if they have any objections to submitting to an additional personal search. After completing the search process, the visitor will be allowed entrance into the Visiting Center.

  1. Visitors who refuse this search shall be denied entrance until the Superintendent has completed a review of the matter.

IX.  Visitor Search of the Day

All visitors may be subject to additional random personal searches. This search will be conducted in the Pedestrian Trap.  The visitor shall sign the Visitor Search Log prior to the search taking place.

X.   Additional Searches

    1. All searches beyond that which is conducted by the officer in the Pedestrian Trap shall be approved by the Shift Commander prior to the search taking place.
    2. Unless probable cause exists, the primary reason for additional searches shall be to identify the area of interference that led to the failure to successfully pass the metal detector/hand held search.
    3. Strip searches of any visitor shall not be conducted without approval from the Superintendent.
    4. Upon receiving the search authorization, the visitor to be searched shall be escorted to the search area located adjacent to the pedestrian trap.  Males shall search males and females shall search females.
    5. The Officer conducting the search shall explain the search process to the visitor.
    6. The Officer shall then ask the visitor if they want to submit to the search process. If the visitor agrees, they will be instructed by the Officer to sign the Visitor Search Log.
    7. With regard to female searches where the area of interference is in the groin area the following shall apply: If a sanitary napkin and/or a tampon is being worn, the visitor will be required to remove the napkin and/or tampon in the lavatory located in the search area.  The Officer will remain present to prevent the removal of contraband and will visually inspect the body area and the napkin/tampon for the presence of contraband.  If the Officer is satisfied that no contraband is present, the visitor will be supplied with a new sanitary napkin and/or tampon.
    8. The Officer will conduct a thorough search. Once satisfied that no contraband exists, the visitor will be allowed to proceed to the visiting center.

In the event the Officer discovers contraband or there exists probable cause that contraband is being concealed and/or smuggled into the institution, the visitor may be detained as provided under Massachusetts General Laws.

XIVisiting Room Processing

1.  Once at the Visiting Center entrance, the visitor shall press the doorbell to the visiting room once. The door will be electronically released open and the visitor will enter and hangs up any coats, jackets or outerwear (religious headwear is allowed), etc.
2.  Visitors will then proceed to the first desk and give the Officer his/her request to visit inmate form. The Officer will then instruct the visitor as to the available seating areas. Once seated, visitors and inmates will not be allowed to change their seats with out the Officer’s permission.
3.  Five (5) minutes prior to the end of the visiting period, the Officer will announce that visiting hours are ending. The inmate shall ensure his visitors leave the visiting center before the end of the visiting period.
4. Good-byes must be said while inmates and visitors are standing in front of their seats.  Good-byes must be brief so there is no interference with the Officer’s view.
5. At the end of a visiting session all visitors shall proceed to the Visiting Room foyer retrieve their articles and the Officer will release the door allowing them to exit. Visitors shall walk down the walkway to the steel door and enter when instructed to do so by Tower staff. Once in the Pedestrian Trap, an Officer will check each visitor’s hand stamp and visitors will then be allowed to leave.

XII. Visiting Center Rules and Regulations

    1. Inmates and visitors will sit straight in their seats at all times, this means no sitting sideways or straddling seats.
    2. No sitting with legs crossed over another person.
    3. Feet shall not be placed on seats
    4. No lying across, leaning into one another, or sitting on another’s lap or chest area. No heads leaning on shoulders and chest area.
    5. No sitting or lying on the floor.
    6. Inmates’ and visitors’ hands will be in plain sight at   all times.
    7. Behavior which may be offensive to another visitor or    inappropriate in the presence of children will not be    tolerated.
    8. Horseplay of any kind by inmates or visitors is not allowed.
    9. All food is to be consumed in the Visitor’s Center. Food purchased must be consumed in the Visiting Center or discarded. Food purchases will not be allowed out of the visiting center.
    10. Coats, jackets, vests, and hats will not be allowed into the Visiting Center’s seating area.  All questionable clothing (heavy flannel shirts and certain sport coat/leisure wear) as well as the above mentioned articles of clothing are to be hung in the designated areas for both visitors and inmates. Traditional religious headwear is allowed.
    11. Visitors must conduct themselves in an appropriate manner. Any behavior other than what is commonly viewed as a general public showing of affection will be deemed as offensive may cause the termination of a visiting session and be subject for review by the Superintendent for possible suspension of visiting privileges.
    12. Inmates and visitors are responsible for any trash from vending machine purchases and must dispose of drink containers, snack wrappers, papers, etc. in the receptacles provided by the conclusion of their visit.

XIII. Additional Limitations

    1. Smoking and possession of tobacco and tobacco related products are prohibited on state property.
    2. Holiday visits will be counted as visiting periods, the same as any other days.
    3. When visiting space becomes limited due to high volume general population inmate visitors shall limited to a one hour visiting session and will be instructed to leave in order to make space for new arrivals. This shall be done on a first in first out basis.
    1. Visitors are only allowed to visit one inmate.
    1. Visitors and inmates may not cross visit with other visitors or inmates.
    2. Inmates are limited to receive a maximum of two (2) adults and a reasonable number of children per visit.  If, in the judgment of the Shift Commander, the visiting center is not overly crowded, a third adult may be allowed.
    3. Once a visitor leaves the institution they will not be permitted to visit again on that day.
    4. Inmates will be charged for two visits for all visits that extend through the count.
    5. General population inmates are limited to five visiting periods per week.
    6. Inmates staying through the count will not be permitted to leave until the count is complete and clear.

XIV. Visitor Restrooms

    1. Restrooms are available for use in the Visiting Center.
    1. Restrooms are closed 30 minutes prior to the end of all visiting periods and 30 minutes before counts until the count clears. When closed the Visiting Room Officer in Charge will conduct a review of access on a case-by-case basis.
    2. If the visitor agrees to being searched, they shall record his/her consent by signing the search log kept for that purpose.
    3. Prior to using the restroom visitors shall be forewarned that if they sign the consent to be searched, they are expected to cooperate fully. Failure to do so shall result in suspension of visiting privileges.
    4. If the visitor refuses to allow the search they will not be allowed access to the restroom or to return to their visit and their visiting privileges will be suspended until reviewed by the Superintendent.
  1. Female Visitor Access to Restroom

    1. Every effort shall be made by the Shift Commander to ensure that a female Correction Officer is assigned to the Visiting Center.
    2. In the event that staffing does not permit a female Correction Officer to be assigned to the Visiting Center, the visitor shall be allowed to exit the facility to utilize the ladies’ room in the Outer Control Lobby.
    3. The visitor shall take any/all garments with her when she leaves the Visiting Center (coat, jacket, etc.).
    4. The visitor shall be advised that this procedure is for the sole purpose of utilizing the lavatory.  Accessing her locker and/or contact with other visitors (in the lobby) shall be reason to terminate the visit and possibly any future visitation privileges.

      NOTE:      Visitors returning from the ladies room shall not stand in line, but shall go to the head/front of the line to be processed in the pedestrian trap.

    1. The normal search procedures shall again apply to that visitor.
    2. Upon the successful completion of the searching process, the visitor shall be allowed to return to her visit.

XV.  Minor Visitors

    1. Minors are to be accompanied by an adult at all times.  At no time will a minor be left unattended in the visiting room or on state property by the parent, legal guardian or any other adult.
    1. Minor visitors do not need to complete Request to Visit Inmate forms.  The adults bringing minors to visit shall write each minor’s name and date of birth at the top of their visiting slip. Each adult visitor must present a copy of the original birth certificate for every minor child they are requesting to visit with. The Gatehouse O.I.C. may request the original birth certificate if he deems that the copy has been altered or fraudulent.
    1. A notarized “Minor Request Form” (Attachment III) that has been approved and signed by the Superintendent of MCI-Norfolk is required for each minor child with an adult visitor that is not the parent or legal guardian of the minor child.  Verbal consent by the parent, even if they are present, is not acceptable.
    1. All visitors, including minors/infants, using the restroom/baby changing area are subject to search. All visitors have the right to refuse to be searched.
    2. Woman visitors requesting to breastfeed their children will be directed to an attorney room for privacy of mother and child.

XVI. Attorney/Spiritual Advisors

Attorney/Spiritual Advisors may utilize a private room in the Visiting Room and/or Administration Building Gate.  All Spiritual Advisor visits must be approved through the Superintendent’s Office.

XVII. Inmate Funds  

Financial deposits for inmates by visitors can be made daily during normal visiting hours (A receipt will be forwarded to inmate only) Visitors may place check or money order in the provided depository, located in the Outer Control Lobby. Cash deposits are not recommended.

Visitors are prohibited from delivering personal property, clothing, etc. to inmates without approval from the Superintendent.

XVIII.Vending Machine Debit Cards

Debit cards are located at the entrance lobby in the money card machine.  The initial card purchase requires a five-dollar bill to be placed into the machine.  By pressing the button, a person will receive a card with $4.50 credited to it (there is a .50 cent refundable charge for the card).  Additional monies may be added to the card by inserting the card into the machine and inserting bills up to twenty dollars. At no time may an inmate be in possession of a debit card.  MCI-Norfolk bears no responsibility for the debit card system, which is a contracted service through Canteen Corporation.  Any problems should be addressed with the company.  Contact information for this vendor is posted in the outer control lobby.

XXI.   Inmate Related Matters

In the event that an inmate’s visiting privileges have been suspended the inmate shall have access to the inmate telephone system to notify any potential visitors of said suspension.

If the inmate’s telephone privileges have been suspended the inmate shall be afforded a supervised telephone call for the sole purpose of notifying any potential visitors of said suspension. This telephone call will be facilitated by the inmate’s assigned Correctional Program Officer

  1. Inmates entering the visiting center shall be pat searched.
  2. At the conclusion of each visit all inmates shall be strip   searched.
  3. Inmates may not be near any vending machines or the microwave area and inmates may not have their visitor’s debit cards or locker keys in their possession at any time.
  4. Inmates will be allowed to use a designated bathroom in the visiting room.
  5. All inmates requesting to use the restroom will be strip- searched before and personal pat searched after restroom use.

Visitor Communication Form

This form was developed as a way to give visitors and volunteers a forum to address issues and/or forward comments to MCI Norfolk’s management regarding the visiting process. Visitor Communication Forms (Attachment VIII) can be obtained in the Outer Control Gatehouse. After completing the Visitor Communication Form they shall be placed in the Comments box located in the Gatehouse Lobby. The Visitor Communication Forms shall be reviewed by a member of management staff and if requested will reply with in 10 business days.

XXII.Inmate Dress Code

Inmate dress code shall be posted in all living areas.

1.   General Population


Pants –    blue or black dress slacks, blue or black denim (jean) pants, gray scrub pants only;

Shirts -   white, blue or black dress shirts, state issued Chambray or gray scrub shirts only;

T - shirts – white only;

Sweaters – gray and blue only;

Footwear – boots, sneakers, or shoes (footwear will be tied at all times);

Belts –    traditional belts (no torn material or shoelaces allowed as belts);

Underwear  – proper undergarments (under shorts, or thermal    underwear and socks,) are required;

Hats -    Religious headwear only

2.   One chain/necklace with one (1) religious medal attached to it. A chain/necklace may not be worn inside the Visiting Center if no religious medal is attached.

3.   Wedding bands shall be the only item of jewelry to be worn while on a visit. The wedding band must be documented on each inmate’s property card.

4.   All inmates will be neat and clean in appearance at all times while on visits.

5.   All shirts will be tucked in at all times while on visits.

6.   One (1) comb, one (1) handkerchief, and photo ticket will be allowed.

7.   The following clothing may not be worn by inmates on visits:

  1. Watchs
  2. Sweatpants
  3. Shorts of any kind (shorts may not be used as underwear, traditional underwear only).
  4. Nothing may be worn in the hair (hair elastics, hair ties, string, etc.)
  5. No layering of clothing (i.e., no more than one pair of underwear will be worn at one time, no more than one pair of socks will be worn at a time, etc)
  6. Gloves, coats and hats
  7. Altered clothing of any kind

XXIII.SMU Inmate Dress Code

SMU inmates must wear traditional undergarments, footwear and   red scrubs when visiting.

XXIV. HSU Inmate Dress Code

HSU inmates shall adhere to the general population dress code. Exceptions may be made based on medical need.  In this event the inmate shall be provided with suitable hospital issued garments to wear during this visit.

XXV. Department of Children & Family (D.C.F.) Supervised Visits

Department of Children & Family (D.C.F.) visits may take place during times that are not regular visiting hours.

1. Processing

a.) Provide D.C.F. issued photo identification or driver’s license.

b.) Sign into the Outer Control Visitors log, indicate if they have been convicted of a felony and provide their business address only (CORI check is not required).

c.) Provide proof that the child is in D.C.F. custody, which in most cases will be by a Court Order or Mittimus.

d.) Once processed D.C.F. supervised visits will not have to wait behind other visitors to get into the institution. The D.C.F. Social Worker and supervised children will take precedence.

e.) D.C.F. visits when supervising infants shall be allowed to enter with plastic bottles (no glass) containing milk, juice, formula or water. A diaper bag which may contain but not be limited to such essentials as diapers, blankets or small toys and will be subject to search.

2.  Searching D.C.F. Social Workers and Inmate’s Children Under Their Supervision

a.)  D.C.F. Social Workers - accompanying an inmate's child arriving to visit shall:

1.) Be allowed to enter with a reasonable amount of paperwork, a pencil, and an appointment book, all of which are subject to search.

2.) Not wear clothing that is overly casual or inappropriate in a correctional environment. 

3.) Submit to an article and walkthrough metal detector search.

4.) If failing the walkthrough metal detector search be subject to a Personal Search by an employee of the same sex in private, but only with prior approval from the Shift Commander.

5.)     The Social Worker may leave the institution rather than submit to a personal search and in the event the Search Officer discovers contraband or there exists probable cause that contraband is being concealed and/or smuggled into the institution; the person may be detained as provided under Massachusetts General Laws.

b.)  Children supervised by D.C.F. Social Workers­- arriving to visit an inmate parent shall:

1.) Submit to an article and walkthrough metal detector search.

2.) Not be required to remove diapers for "Search Purposes", unless there is reasonable suspicion to conduct such a search and prior approval is given by the Superintendent or his/her designee.

3.) If failing the walkthrough metal detector search, be subject to a Personal Search by an employee of the same sex as the child in private with the supervising D.C.F. Social Worker present, but only with prior approval from the Shift Commander.

Note:      The Social Worker may leave the institution with the child rather than submit to a personal search.

c)  Ex-Offenders

An ex-offender is any individual whose Criminal History Systems Board’s (CHSB) Criminal Justice Information System (CJIS) check reveals that they have, or have had, any type of court case(s).  This includes, open cases and closed cases that are either misdemeanors and/or felony convictions.  All cases that appear as open must be closed in CJIS in order for consideration to be given.  Paperwork from the court documenting that a case(s) has been closed will not be accepted.

In the event that a potential visitor has been determined to be an ex-offender, they must complete and submit a “Probation Background Information Request and Waiver/Ex-Offender’s Application for Visiting Privileges” application to the Superintendent for consideration prior to being allowed to visit.  No ex-offender should be allowed to visit without an approved application.

Any ex-offender whose application is denied, will also receive a bar letter from the Superintendent for a bar period not to exceed one year.  This information will be entered into the Public Access Security System (PASS) by the Department of Correction’s Special Operations Division.  In order to be allowed to visit in the future, an ex-offender will have to resubmit the “Probation Background Information Request and Waiver/Ex-Offender’s Application for Visiting Privileges” for approval.  Once approved, the ex-offender will also receive a reinstatement notice, reinstating their visiting privileges which had previously been suspended. 

The original visiting slip of anyone attempting to visit, who is then determined to be an ex-offender, must be forwarded to the Superintendent’s Office along with an incident report detailing why the visitor was not allowed to visit. 

XXVI.  Death Notification/Critical Illness of Family Members in the Visiting Room

If an inmate or inmate’s family member informs the Visiting Room Staff of a death or critical illness to someone in the inmate’s family. The following shall be adhered to:

    1. The inmate’s family may request the use of an attorney room.
    1. The Shift Commander will be notified immediately and informed of all pertinent details and the family’s request from the inmate’s family member (s) to use an attorney room (for a brief period of time up to 15 minutes).
    2. If the Shift Commander approves the use of an attorney room, the Visiting Room Staff will then escort the inmate with his family to an assigned attorney room. The inmate and his family will be granted a brief period of time (up to 15 minutes) in the attorney room. The visiting room staff shall then position themselves outside the room and remain there until the granted time is up. The inmate and his family will then be allowed back into the general population visiting room for the remainder of the visit. The inmate should be monitored by staff during this time.
    3. At the completion of the visit the inmate will be detained pending the notification of M.H.M. and/or clergy. If the inmate wishes to speak to either, he will be escorted by staff to O.P.D. If the inmate declines he may return to his housing unit and the Unit Officer and Area Supervisor shall be notified. All pertinent information shall be entered into the IMS Activity Log.

XXVII. Homework Assistance Program

The Father / Children Homework Assistance Program will allow children who are visiting their fathers’ the opportunity to interact with the incarcerated parent on a level that may have not been possible before.

    1. The child visiting will be able to bring up to 4 single pages of homework or a soft-cover workbook into the visiting room with them.   No hard cover books will be allowed.
    2. The visiting parent and child wishing to participate in the parent child homework program, will notify Ad. control staff when they sign in for the visit.
    3. Paper work will be inspected by pedestrian trap staff as part of the normal search as the visitors enters the trap. The homework may not contain any maps, phone numbers, letters or any written or pictorial material restricted by any policy.
    4. Upon ascertaining that the material is appropriate to enter, the pedestrian trap staff will return the homework pages/workbook to the visitor. The visitors will be processed through the trap area according to procedure.
    5. Note:      If any of the material is determined to be inappropriate to enter, the visit will have the opportunity to secure it in the lobby lockers before proceeding to the visiting room.
    1. Upon entering the visiting room, the parent accompanying the child will notify visiting room staff that they wish to participate in the homework assistance program.

An area will be set aside in the visiting room for the parent and child to work on the homework. The area will be set aside from the general visiting area. The furnishing will be arranged for safety and security by the visiting room staff and may not be moved. 

Homework assistants will be screened to work in the visiting room.  The inmate will notify the visiting room staff if they are requesting the help of homework assistants.

The visiting room staff will control the number of participants in the designated area to allow for productive study time. It will be based on a first come, first serve basis. This will not prohibit other fathers and children from pursuing study in the general area if room will not allow in the designated area.

Visiting room staff will have clear zip lock bags, numbered, containing, pencils, ruler, etc. which each participant will take and return upon the conclusion of the homework. They will be stored in a designated area by the Visiting room staff.

Upon exiting the visiting room and entering the pedestrian trap, the homework exiting the facility will again be inspected following all appropriate guidelines as outlined in the process outlining the inspection upon entering the trap area.

__________________________________________________________________

Reviewing Authority Date

GR/jek

ATTACHMENT I

UNIT



 

MASSACHUSETTS DEPARTMENT OF CORRECTION

REQUEST TO VISIT INMATE

GENERAL LAWS, CHAPTER 127, SECTION 36

(as amended by chapter 770, Acts of 1955)

No person except the Governor, a member of the Governor's council, a member of the general court, a justice of the Supreme Judicial, Superior or District Court, the Attorney General, a District Attorney, the Commissioner, a Deputy Commissioner of Correction, a member of the Parole Board, or a Parole or Probation Officer may visit any of the correctional institutions of the commonwealth without the permission of the Commissioner or the Superintendent of such institution. Every visitor who is required to obtain such permission shall also make and subscribe a statement under penalties of perjury stating their true name and residence, whether or not they has been convicted of a felony, and if visiting an inmate of such institution, their relationship by blood or marriage, if any to such inmate and if not so related, the purpose of the visit.

WARNING

Anyone who willfully provides false information on the visitation form shall be guilty of perjury and subject to the penalty of imprisonment in a state prison for up to twenty years, or one thousand dollar fine, or imprisonment in a jail for up two and one half years or both imprisonment in jail and a fine. M.G.L. c268 1, 1A.

I request permission to visit:

PLEASE ANSWER THE FOLLOWING QUESTIONS

1) Have you been convicted Yes No 1a) Have you ever been sentenced Yes No

of a felony? to a Correctional facility?

2) What, if any, is your 3) If not related, what is purpose

relationship to the for visit?

above inmate? (ex:wife,son,daughter) (ex:social,bus,atty)

4) Do you visit any other Yes No 5) Are you currently barred Yes No

inmate at this facility? From any correctional facility?

6) I have locked up my car Yes No 7) Have any Minor Children accompanying Yes No

and my valuables. You into the visit been a victim of the

inmate's present or past offense?

8) I have read the rules & Yes No 9) Are you a member of the news media Yes No

regulations regarding visits or a media representative?

posted in the lobby.

9a) If yes, are you visiting for the Yes No

purpose of developing a story for

potential publication or broadcast?

My residence is

(Home Address) Number Street City State Zip

Visitor's True Name

Print Signature

Vehicle

Registration: ID # Type: Date of Birth:

MADE AND SUBSCRIBED UNDER THE PENALITIES OF PERJURY

LOCKER # VISITOR #

VISITOR IN: INMATE IN: VISITOR OUT:

OFFICER: DATE:

ATTACHMENT II

UNIT



 

DEPARTAMENTO DE CORRECCION DE MASSACHUSETTS

PETICION PARA VISITAR PRESO

LEYES GENERALES, CAPITULO 127,SECCION 36

(Enmendadas por los actos de 1941, 1955 y 1962)

Ninguna persona, excepto el Gobernador, un miembro del Concilio del Gobernador, un miembro de la Corte General, un Juez de la Corte Suprema, de la Corte Superior o del Distrito, el fiscal General, el Comisionado, el Diputado del Comisionado de Correccion, miembros de la Junta de Libertad Bajo Palabra, Oficiales de Palabra y Probación, pueden visitar cualquiera institución del Estado, o carcel o Casa de Corrección. Cada visitante que requiere obtener tal permiso deberá tambien hacer y suscribir una declaración bajo la pena de perjurio, estableciendo su verdadero nombre y residencia, si ha sido o no convicto de una felonia y, si vista a un preso de tal institución, su relación, su relación consanguinea o por matrimonio, si alguna, al tal preso y si no hay relación, el propósito de la visita.

AVISO

Cualquiera que voluntariamente provee información falsa en el formulario de visita será culpable de perjurio y sujeto a la pena de prisión en una prisión del Estado hasts por veinte años, o mil doláres de multa, o prisión en una cárcel hasta por dos años y medio o ambos prisión en una cárcel y multa. M.G.L. c268 1, 1A

Solicito permiso para visitar a:

POR FAVOR RESPONDA A LAS SIGUIENTES PREGUNTAS

1) ¿Ha sido usted convicto Si No 1a) ¿Ha sido sentenciado Si No

de una felonia? a una facilidad correccional?

2) ¿Cuál, si alguna, es su 3) Si no esta relacionado cual

relación con el preso? ( Ej:esposa, hijo,hija) es propósito de su visita? ( Ej:Social,negocio,abogado)

4) ¿Visita usted a otro a Si No 5) ¿Ha sido usted suspendido Si No

preso en esta facilidad? De alguna facilidad correccional?

6) Yo he cerrado con llave mi Si No 7) ¿Ha sido alguno de los niños/as Si No

automóvil y objetos menores que lo/la acompañan en la

valiosos visita victima de la ofensa pasada

o presente del preso?

8) Yo leido la reglas y Si No 9) ¿es usted un miembro de la prensa Si No

regulaciones aplicables o un representate del medio?

a visitas puestas en la

En la entrada. 9a) Si su respuesta es "Si", ¿es Si No

Su visita con el proposito de

Desarrollar una historia para

Publicar o distribuir?

Mi domicilio es:

(Casa) Numero Calle Ciudad Estado Zip

Verdadero nombre del visitante:

Letra Imprenta Firma

Registro del vehiculo: Typo deID y Numero: Fecha denacimiento:

HECHO Y SUSCRITO BAJO LAS PENAS DE PERJURIO

LOCKER # VISITOR #

VISITOR IN: INMATE IN: VISITOR OUT:

OFFICER: DATE:


 

ATTACHMENT III

Minor Request Form

To the parent(s) or guardian of minor:

Please complete the questions below and have this application notarized. (You must sign in the presence of the Notary Public). Completed applications and copies of the birth certificate must be forwarded to the Superintendent of MCI Norfolk, P.O. Box 43,

2 Clark St., Norfolk Ma. 02056

  • Name of inmate to be visited:________________________________
  • Name of minor(s):___________________________________________
  • Date of birth of minor(s):__________________________________
  • Relationship of minor(s) to inmate:_________________________
  • Any restrictions to be placed on "visit by minor" (i.e., only a specific day, to be escorted by a particular individual, etc.) **Please designate the individual(s) you are authorizing to escort the minor(s) to this facility.

Name and address of parent or guardian:__________________________

_________________________________________________________________

Daytime phone number of parent or guardian:______________________

By signing below I am authorizing the above mentioned minor to visit your facility accompanied by the individual(s) designated for the purpose of visiting the inmate listed above.

______________________________________

Signature of parent or guardian Date





 

_______________________________________________

Signature of Notary Public Date Expiration

Do not write below this line



> To:____________________________________________________>

Upon reviewing your request for, I have decided to:

( ) Approve ( ) Deny your request effective:_____________

______________________________

Superintendent

CC: Outer Control

Inmate

File


 

ATTACHMENT IV

DATE: _______

MCI-NORFOLK







 

VISITORS MUST READ BEFORE SIGNING

All visitors using the bathroom facilities are subject to search. All visitors have the right to refuse to be searched. If the visitor agrees to the search, he/she shall record his/her consent by signing this Search Log kept for that purpose. Visitors shall be forewarned that if they sign a consent to a search, they are expected to cooperate fully. Failure to do so shall result in suspension of visiting privileges. Anyone refusing to continue the search will be denied further visiting privileges until he/she receives a letter from the Superintendent.

INMATE'S NAME VISITOR'S NAME

1. ____________________ __________________________

2. ____________________ __________________________

3. ____________________ __________________________

4. ____________________ __________________________

5. ____________________ __________________________

6. ____________________ __________________________

7. ____________________ __________________________

8. ____________________ __________________________

9. ____________________ __________________________

10. ___________________ __________________________

11. ___________________ __________________________

12. ___________________ __________________________

13. ___________________ __________________________

14. ___________________ __________________________

15. ___________________ __________________________

16. ___________________ __________________________


 

ATTACHMENT V

DATE: _______

MCI-NORFOLK



 

Todos Visitantes Usando Los Banos Estan Subjecto A Un Registro

Todos visitantes tienen el derecho de negar a un registro. Si el visitante es de acuerdo a un registro el o ella tienen que firma su nombre en este papel de registro. Todos visitantes que están de acuerdo a un registro tienen que cooperar completamente. Falta de su registro puede resultar en una suspencion de su previligio de visitas hasta que el o ello reciba una carta del supintendente.

INMATE'S NAME VISITOR'S NAME

1. ____________________ __________________________

2. ____________________ __________________________

3. ____________________ __________________________

4. ____________________ __________________________

5. ____________________ __________________________

6. ____________________ __________________________

7. ____________________ __________________________

8. ____________________ __________________________

9. ____________________ __________________________

10. ___________________ __________________________

11. ___________________ __________________________

12. ___________________ __________________________

13. ___________________ __________________________

14. ___________________ __________________________

15. ___________________ __________________________

16. ___________________ __________________________


 

ATTACHMENT VI

WARNING

PLEASE BE ADVISED!

HAND HELD AND WALK THROUGH METAL DETECTORS ARE USED AS PART OF THE ENTRANCE PROCEDURES. THESE DEVICES MAY INTERFERE WITH THE OPERATION OF A PACEMAKER AND/OR IMPLANTED AUTOMATIC CARDIOVERTER DEFIBRILLATOR. IF YOU HAVE SUCH A DEVICE NOTIFY STAFF BEFORE ATTEMPTING TO ENTER THE TRAP AREA SO THAT AN ALTERNATIVE SEARCH PROCEDURE WILL BE USED.

Please have a statement, letter or card signed by your physician as to which device you have.

 

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