This is the preliminary report on the progress toward achieving the FY17 targets, reported as of March 1, 2017 - unless otherwise stated below.

Public Safety & Security - Secretary Daniel Bennett

AGENCY

FY17 METRIC

FY17 TARGET

FY17 PROGRESS (as of 3/1/17)

State 911 Department (E911)

Number of PSAPs where wireless 911 calls are answered directly by either primary or regional PSAPs. 

To increase the number of PSAPs where wireless 911 calls are answered directly to 10 by the end of calendar year 2016 (currently there are 2 PSAPs that answer wireless 911 calls directly). 

To date, the State 911 Department has not increased the number of PSAPs answering wireless 911 calls directly.  This project is still a work in progress. 

State 911 Department (E911)

Number of Regional PSAPs in the Commonwealth.

To increase the number of regional PSAPs in the Commonwealth to 28 by the end of calendar year 2016.  There were 22 as of 3/1/16.

The State 911 Department has increased the number of regional PSAPs to 25 as of 12/31/2016 - 3 PSAPs short of the CY2016 Goal.

State 911 Department (E911)

Timeframe for grant reimbursements for FY 2016. 

To reimburse PSAPs within 30 days of the receipt of the reimbursement request for FY 2016.

All grant reimbursements for FY 16 have been paid, conforming to the 30 day time frame for reimbursement. 

State 911 Department (E911)

Grant reimbursements for FY 2014 and FY 2015.  This measure tracks the time frame for reducing the backlog of grant reimbursements for FY 2014 and FY 2015

To close out the backlog of grant reimbursements for FY 2014 and FY 2015 by the end of calendar year 2016. 

All grant reimbursements for FY 14 have been paid.  The Support and Incentive grant reimbursements for FY 15 have been paid.  Some Training grant reimbursements remain that will be paid by June 30, 2017.  On track for completion.

Executive Office of Public Safety and Security Information and Technology

Ensure the availability of processing capabilities

Infrastructure and applications available 99.999 % during peak business hours and no less than 98% time during non-peak business hours (inclusive of scheduled down time for maintenance)

This metric is being met at 99.999% for peak hours and 98% for off-hours.

Executive Office of Public Safety and Security Information and Technology

Timely response to business requests for new services or features

Improving response from current time of 180 days to 90 days to respond to business requests for new services or features

This metric has been met - time has reduced this to 75 days.

Office of Grants and Research (OGR)

Increase site visits with grant recipients

Increase by 10% across all OGR divisions

OGR is on track to meet this FY17 target.

Office of Grants and Research (OGR)

Outside Grant Opportunities

Identify at least one outside grant opportunity and create an action plan for securing the grant for the Commonwealth 

OGR has met this target and will exceed it by the end of FY17.

Office of the Chief Medical Examiner (OCME)

Turnaround time for completion of death certificates and autopsy reports

90% completed in 90 days for calendar year 2016

Fell short of 90% goal for each category:  81% of death certificates and 72% of autopsy reports completed in 90 days.

Office of the Chief Medical Examiner (OCME)

Backlog in death certificates and autopsy reports for calendar years 2011 through 2015

Reduce the backlog in both categories by 50% by the end of calendar year 2016

Met metric for reduction in backlog of death certificates (64% reduction), but did not meet metric for autopsy reports (reduced by 32%).

MA State Police Crime Lab (MSPCL)

Post-Mortem Toxicology Testing for the OCME

Analytical reports issued to OCME within 30 calendar days for 90% of cases submissions

As of 2/22/2017, 73% of the analytical reports were issued to the OCME within 30 calendar days from submission to the laboratory.  Lab is on track to meet 90% by end of FY2017.

MA State Police Crime Lab (MSPCL)

Biological Screening of Reported Sexual Assault Cases

80% within 90 days, 100% within 120 days

During the reporting timeframe, the Crime Laboratory received 826 reported sexual assault cases.  65% of these reported sexual assault cases were screened within 90 days.  85% were screened within 120 days.  The lab will not meet this metric for FY2017.

MA State Police Crime Lab (MSPCL)

Backlog of Drug Identification Cases

Decrease backlog by 20%

The Crime Lab’s goal to reduce its Drug ID backlog has not been achieved; the backlog has increased 18.4% from 21,148 cases in 2015 to 25,050 cases in 2016.  The increase results from a higher than expected increase in monthly Drug Identification case submissions. 

Department of Criminal Justice Information Systems (DCJIS)

Respond to 80% of microfilm record requests within 4 business days.

As of 3/1/2016, 70% of requests were responded to within 5 business days.

DCJIS has met this metric of 80%.

Department of Criminal Justice Information Systems (DCJIS)

Screen 80% of CORI records in the iCORI Record Screening queue within 2 business days

As of 3/1/2016, approximately 70% were screened within 3 business days

DCJIS met this metric at 80%.

Department of Criminal Justice Information Systems (DCJIS)

Reduce the average number of days to print a firearms license

From 10 business days to 8 business days

The average time increased to 12.5 business days. DCJIS did not meet this metric.

Department of Fire Services (DFS)

Number of students completing courses delivered by the Massachusetts Fire Academy

Increase by 5% over Fiscal Year 2017

Current FY is showing an increase of 45% based on numbers from this time last FY which is 40% above the targeted goal

Department of Fire Services (DFS)

Hazardous Materials Team response times

Decrease response time in Calendar Year 2016 from Calendar Year 2015.

The response time to Hazmat Incidents was reduced by 1.45 minutes from Calendar Year 2015 to 2016.

Department of Fire Services (DFS)

Fire Safety Division field engineer construction site visits

Increase by 25% over Fiscal Year 2017

Current FY is showing an increase of 42% based on numbers from this time last FY which is 17% above the targeted goal

Department of Correction (DOC)

Increase the percentage of releases to the street that were eligible for substance abuse programming that participated and/or completed the Correctional Recovery Academy (CRA) prior to release

From 46% to 70% for FY17

From 59% to 70% for FY’17     Previously:

From 46% to 70% for FY’16     Update: % Increase is 28%.

Department of Correction (DOC)

Increase the percentage of inmates released to the street with verified Mass Health coverage

From 72% to 80% for FY17

From 85% to 88% for FY’17     Previously:

From 72% to 80% for FY’16     Update: % Increase is 18%

 

Department of Correction (DOC)

Increase the percentage of eligible inmates that participate in Medication Assisted Treatment (MAT) prior to release

From 7% to 10% for FY17

From 10% to 15% for FY’17     Previously:     From 7% to 10% for FY’16    Update: % Increase is 43%.

Department of Public Safety (DPS)

Elevator certificate compliance rate

Increase compliance rate for elevator certificates to 85%.

Exceeded target. Elevator certificate compliance rate is 94%.

Department of Public Safety (DPS)

License production time

Process 100% of all renewal applications within 5 business days of receipt.

Exceeded target.  Renewal applications are processed within 2 business days of receipt

Department of Public Safety (DPS)

Building Certificate Compliance rate

Increase the compliance rate for building certificates to 90%.

Achieved just over 90% according to year-end statics in the Benchmark Report (93.45% for Privately Owned Locations and 87.2% for State Owned Facilities).

Department of Public Safety (DPS)

Boiler & Pressure Vessel Certificate Compliance Rate

Increase the compliance rate of all B.P.V. certificates to 80%.

Met target.  BPV Certificate Compliance Rate 80%

Massachusetts Emergency Management Agency (MEMA)

Increase the number of residents and public safety partners who receive MEMA's situational awareness statements and emergency information/alerts

Increase 10% over the 2016 calendar year

During calendar year 2016, we increased the number of residents and public safety partners who receive our situational awareness statements and emergency information/alerts by 39%.

Massachusetts Emergency Management Agency (MEMA)

Increase MEMA's disaster preparedness communications to the public

MEMA does not have baseline statistic. Accordingly, will develop during calendar year 2016 and look to increase the number by 10% in 2017.

In CY2016, MEMA shared 549 disaster preparedness communications with the public.

Massachusetts National Guard (MANG)

90% Ready Resilient Available Army and Air National Guard force to respond to the Governor’s call for domestic operations in a State Active Duty status.  This is achieved through Personnel Readiness, Recruiting and Retention, Education and Training and Force Composition capabilities

90% End Strength objective each FY based upon National Guard Bureau metrics –medical, duty qualification, and training evaluation

Met target at 90% for FY2017.

Municipal Police Training Committee (MPTC)

Recruit police officer graduating with a cumulative test score of 90% or higher

70% or more students officers achieving an overall score of 90% or higher during their recruit (new officer) training

86% students officers achieved an overall score of 90% or higher during their recruit (new officer) training.

Municipal Police Training Committee (MPTC)

Number of police officers attending in-service training who rate the training 4 or above on a 5-point scale.

100% of veteran (incumbent) police officers who rate their mandatory in-service training as 4 or above

92% of veteran (incumbent) police officers rated their mandatory in-service training as 4 or above.

Massachusetts Parole Board (PAR)

Decrease the % of inmates waiving or postponing their parole hearing

Goal is to reduce the number to below 50% in HOC's and 40% in DOC

DOC = 42.6% and HOCs = 52.8%

Sex Offender Registry Board (SORB)

Increase number of Classification Hearings conducted on a yearly basis

From approximately 430 to 720 Hearings

SORB conducted 383 of targeted 720 Hearings to date (2/8/17) . Given shifting priorities during FY2017, we are adjusting our target to 585 Hearings.

Sex Offender Registry Board (SORB)

Reduce duration of time from Classification Hearing to Decision Publication

From > 60 days to 45-60 days

Current average number of days from Classification Hearing to Decision Publication is 66 days. Strategic plan is to reach the 45-60 days goal by end of FY17.

Sex Offender Registry Board (SORB)

Increase the number  of  Information Sharing Agreements with other agencies

From 5 to 12

As of 2/8/17 we have entered into 5 more Information Sharing Agreements with other State agencies in addition to the 5 previously existing agreements.