Partners for Trade Policies

Preregistration is required for all seminars and payment must accompany registration form. Confirmations will not be sent - please mark your calendar!

Seminar materials are for attendees only.

Series Payment: To qualify for series pricing, all sessions must be paid prior to the first class; otherwise, the higher individual prices prevail.

Discount Pricing: Seminars are offered a at nominal fee; therefore we do not offer any discount pricing.

Walk-Ins: There will be a $15 walk-in fee (in addition to the registration fee) for all attendees who have not registered by noon the day prior to the seminar.

Payment is due with your registration. Registrations through our website also require payment in advance. We accept credit cards and checks. We do not accept purchase orders, nor do we invoice participants.

Cancellations received at least 48 hours prior to the seminar will be entitled to a refund. Contact Catherine Cornwell for all refund requests. Cancellations must either be emailed to Catherine at cornwell@msbdc.umass.edu or phoned into 413-545-6309. No refund will be given on notifications after that time or in any no-show situation. The MSBDC reserves the right to cancel or reschedule a seminar due to insufficient enrollment or other circumstances. In this case, registration fees will be returned or credited towards a future program.

No Shows: Due to the costs we incur as a result of people who sign up for seminars and do not attend, effective immediately, we will bill unpaid registrants for the full cost of the seminar unless cancelled 48 hours prior to the event. For free seminars, no shows will be charged a fee to cover food and materials costs.

If you have questions or need clarification on these policies, please call
413-545-6309.