Massachusetts Export Center

Business Services

Recognizing the need to make export services easily accessible to companies of all sizes, the Massachusetts Export Center was established to serve as the state's one-stop resource for export assistance.

The Massachusetts Export Center offers a full range of targeted, customized services to Massachusetts businesses at any stage in the export process. Whether you are a small business just thinking about exporting or an experienced exporter, the Massachusetts Export Center stands ready to help with services suited to your needs!
 

Export Counseling and Technical Assistance

  International Market Research and Assessment

International Business Development Assistance

Export Growth Initiative

Export Training Programs

Massachusetts Export Resource Center

 

 

 

 

 

 

 

 

 

 

 

 

Export Counseling and Technical Assistance

The Massachusetts Export Center provides direct assistance to Massachusetts companies to support their international business development efforts. This is accomplished through counseling and technical assistance customized to the client's needs. Some of the areas addressed through the Export Center's one-on-one counseling and technical assistance services include:

  • Export planning and preparation
  • Assessment of export readiness
  • Export strategy and international business plan development
  • Assessment and selection of target export markets
  • International sales, marketing and distribution channel development/management
  • Identification and qualification of overseas customers and partners
  • International payment and financing
  • Export Compliance Assistance Program
  • Export logistics, including shipping, documentation, terms, controls, etc
  • NAFTA compliance and eligibility through our NAFTA First program
  • Working with export service providers, such as international banks, law firms, freight forwarders, etc.

Prior to your first counseling session, please complete our Request for Counseling form. All clients are required to sign the Request for Counseling prior to receiving services.

International Market Research and Assessment

To supplement export counseling and technical assistance services, the Export Center provides international market research to help clients make informed decisions on their international business activity. The Export Center has access to a wealth of information on export markets, ranging from general country information to specialized information on markets for specific industries/products in countries worldwide. This information is obtained through secondary market research sources, such as online subscription databases and the World Wide Web. In some cases, the Export Center also conducts primary research for clients needing specific information unavailable through secondary sources. Examples of research provided to clients include:

  • General information on doing business in different countries
  • Demographic, economic, political and cultural information on different countries
  • Information on specific industries/products in export markets, including:
    - market size, characteristics and trends
    - competitive environment
    - trade barriers and regulatory environment
    - pricing infrastructure
    - sales & distribution channels
    - key contacts (manufacturers, distributors, end-users, trade associations
      and journals, government offices, etc.)
    - trade shows 
  • Detailed statistical information on U.S. exports by state, product and country

International Business Development Assistance

The Massachusetts Export Center provides customized assistance to help clients expand their business overseas. Some of the Export Center's counseling, technical assistance and market research activities help clients in this area. In addition, through the Export Center's partnership with other state and federal government agencies, companies can take advantage of specific programs to market their products and services internationally. Below are examples of international business development assistance available to Export Center clients:

  • International business plan development
  • Assessment and selection of target export markets
  • Guidance on international sales, marketing and distribution channel development/management
  • Identification and qualification of overseas customers and partners
  • Overseas trade show identification and facilitation
  • Participation in overseas trade shows and missions
  • Linkages with state and federal overseas offices for in-country support

Export Training Programs

> View calendar of Upcoming Export Training Programs

The Massachusetts Export Center organizes several seminars throughout the year under the Partners for Trade program. Partners for Trade is the official export training initiative of the Commonwealth. The initiative is a regional collaborative between the Export Center, chambers of commerce, trade associations, economic development agencies and the private sector working together to plan and present frequent seminars on international trade. Since its inception, the Partners for Trade program has enabled thousands of Massachusetts companies to learn what they need to know to succeed in global markets.

Partners for Trade programs offer Massachusetts companies an overview of essential issues such as international marketing, legal issues, export logistics, international distribution and many other elements crucial to a successful exporter's international business strategy. In addition, many Partners for Trade programs address country-specific and industry-specific export issues.

In recent years, the Export Center has adapted the Partners for Trade program to keep pace with the increasing sophistication and knowledge Massachusetts companies have about exporting. In addition to basic exporting programs (e.g., the Evening Export School), the Export Center has designed advanced, series-type programs that provide an in-depth look at issues crucial to management of day-to-day export operations. Whenever possible, the Export Center incorporates current export trends, issues or regulatory changes into training programs.

Much of the training for the Partners for Trade program is provided by international trade experts from the private sector. These experts include international business lawyers, export consultants, freight forwarders, international bankers and international business executives from area companies. On average, over 1,000 companies participate in the Partners for Trade program each year.

Massachusetts Export Resource Center

An exciting new initiative in 2012, the Massachusetts Export Resource Center is a comprehensive, one-stop resource for accessing a wide range of instructional and practical information on exporting to help your business grow and take advantage of international opportunities. The Resource Center addresses the full range of export issues of concern to businesses, including export planning, international business development, global trade finance, global trade logistics and export regulatory compliance. 

The Resource Center also features a wide variety of educational tools, including on-demand training modules, videos guides, workbooks and templates. Export publications are now available in the Resource Center

> Visit the Resource Center

Massachusetts Export Center