Massachusetts Export Center 

Massachusetts Center Team

One of the Massachusetts Export Center's key strengths is its highly capable and experienced staff. The Massachusetts Export Center's team is uniquely qualified to help businesses export. Each staff member has private sector international business development experience ranging from five to over 25 years.

In addition, because of the Export Center's certification requirements under the Association of Small Business Development Centers, each staff member is required to undergo 24 hours of professional development training each year. This ensures that staff members stay up-to-date on the latest issues affecting exporters.

The Massachusetts Export Center has a dedicated, resourceful and creative team that works well with clients and partners alike.
 

  • Paula Murphy, Director [bio]
  • Catherine Cornwell, Publications and Web Manager [bio]
  • Erika Desrochers, Assistant Trade Specialist
  • Julia Dvorko, Central Massachusetts Regional Director [bio]
  • Kathleen Kinahan-Newell, Trade Compliance Manager [bio]
  • Nancy Lowd, Senior International Trade Advisor, South Coast & Cape Region [bio]
  • P. Ann Pieroway, Western Massachusetts Regional Director [bio]


In addition to our regular staff, the Export Center also hires interns from local universities and colleges. The following students are working for our offices:

  • Ngoc Che, UMass Boston

  • Seri Chung, Sungshin Women's University (Seoul, Korea)

  • Shunju Ma, Boston University

  • Megan Mantaro, Northeastern University

  • Ralitsa Mitrakieva, UMass Boston

 

 

 



 






Staff Biographies

Paula Murphy, Director

Certified U.S. Export Compliance Officer (CUSECO) NASBITE CGBP  Paula is founding director of the Massachusetts Export Center, part of the Massachusetts Small Business Development Center Network. She has over twenty years of international business experience in both the public and private sectors. Paula helps exporters through technical assistance, training, research, and resource development. In addition, she has helped to organize several overseas marketing activities, such as trade shows and trade missions. Most recently, Paula launched the Export Center’s successful Compliance Alliance initiative, which provides a forum for exporting firms to share best practices and stay current on export regulatory compliance issues. On average, clients report over $200 Million in export sales as a direct result of the Massachusetts Export Center’s assistance each year.

In addition to her role at the Export Center, Paula taught graduate-level international marketing and export/import operations at Boston University for many years. Previously, she served as international trade counselor for the Commonwealth, and was an international marketing analyst with Hagan & Company, where she served as the New England agent for a number of foreign government agencies, including the Irish Trade Board (now Enterprise Ireland), the Australian Trade Commission and others.

Paula speaks and writes frequently on international trade matters. She has led the Massachusetts Export Center to receive numerous awards, including the national winner of the SBA’s Small Business Development Center Excellence and Innovation Award and the Presidential E Award – the highest honor the federal government can give to American people, firms or organizations that have made significant contributions to the increase of American exports. Paula was also named the 2005, 2008 and 2014 Massachusetts State Star by the Association of Small Business Development Centers. She has served on the boards of several non-profit international trade organizations, and currently serves on District Export Council of Massachusetts and is national co-chair of the international trade committee for the Association of Small Business Development Centers. She is a graduate of Suffolk University, a Certified Global Business Professional, and a Certified U.S. Export Compliance Officer (CUSECO).

 

P. Ann Pieroway, Western Massachusetts Regional Director

Ann is the regional director for Western Massachusetts for the Massachusetts Export Center and the Massachusetts Small Business Development Center Network. Based in Holyoke, Ann helps Western Massachusetts companies develop their export plans. In addition, she coordinates export programs and seminars in Western Massachusetts.

Ann has over 20 years of experience, having owned her own apparel business and having held several senior marketing and retail positions. She holds an MBA in finance from Florida State University.
 


Julia Dvorko, Central Massachusetts Regional Director

Certified U.S. Export Compliance Officer (CUSECO) NASBITE CGBP     Julia is the regional director for Central Massachusetts for the Massachusetts Export Center and the Massachusetts Small Business Development Center Network. Based at Worcester State University, Julia assists Central Massachusetts companies in all aspects of international trade and coordinates export programs and seminars in the area. She has over fifteen years of business experience in several countries including Russia, Sweden and the U.S.

Previously, Julia worked at the MSBDC State Office in Amherst, two joint ventures in Russia and a division of Volvo in the North of Sweden. During her career, she has also completed consulting assignments for two Fortune 500 companies and a number of small businesses in the U.S., Ukraine and Russia. She has a MBA degree from the University of Massachusetts, and a Ph.D. from Moscow State University. In 2006 she received a designation of the NASBITE Certified Global Business Professional, achieving the all-time highest score for the CGBP exam. Julia is fluent in English, Ukrainian, Russian and French, and has a working knowledge of several other languages. She recently earned her Certified U.S. Export Compliance Officer (CUSECO) designation, the industry standard for professionals working as export compliance practitioners in the private sector.
 


Kathleen Kinahan-Newell, Trade Compliance Manager

Certified U.S. Export Compliance Officer (CUSECO) NASBITE CGBP    Located in the Massachusetts Export Center Boston office, Kathleen is the international trade compliance manager, where she serves as project manager for the Export Center's market research program and manages operations for the Export Center's Compliance Alliance initiative. She has over twenty years of experience in international trade specializing in trade compliance, logistics, and market research. 

Prior to her role in the public sector, Kathleen held a number of positions in the private sector including several years as export compliance administrator at one of the world’s leading manufacturers of telecommunications testing equipment where she managed the company's trade compliance program. During her tenure with the company she engaged in activities such as the development of compliance audit procedures & corporate RMA procedures, encryption registration & reporting, export license determination, and more. 

Kathleen has lived in Latin America and Europe, is fluent in Spanish, and has a working knowledge of French, Italian, and other languages.

Kathleen received the NASBITE Certified Global Business Professional (CGBP) designation in 2006, and in 2015 she earned her Certified U.S. Export Compliance Officer (CUSECO) designation, the industry standard for professionals working as export compliance practitioners in the private sector.
 




Nancy Lowd, Senior International Trade Advisor, South Coast & Cape Region

NASBITE CGBP Based out of the Export Center's office in New Bedford, Nancy is senior international trade advisor for the South Coast and Cape Region. She has more than 20 years of experience in all aspects of international business, specializing in international marketing. Nancy has worked with companies of all sizes, including Fortune 500 and emerging growth companies, as well as government agencies and universities.

Nancy began her career in Washington DC, where she was an economist for the International Trade Administration, and also worked on US - Canadian trade policy. She then joined the Massachusetts Port Authority as Director of Project Export, a small business export development program, and was also responsible for developing international trade between New England and Asia.  

Nancy was Vice President of International Marketing and Sales for Ziff-Davis Events, a leading integrated media company, and a part of The Softbank Corporation, the global Internet and information services conglomerate. Prior to serving as VP of International Marketing and Sales she was Vice President of European operations and oversaw ZD's expansion throughout Europe. She developed and managed global marketing partnerships with leading IT vendors such as Microsoft, IBM, BT, France Telecom, and others. 

Prior to joining ZD, Nancy was a management and marketing consultant, developing US market entry and expansion strategies for European and Asian companies.  

Nancy is a graduate of the University of New Hampshire and also holds a Master's Degree from the Johns Hopkins University School of Advanced International Studies (SAIS). She is on the faculty of the Carroll School of Management at Boston College. Nancy is a Certified Global Business Professional.
 



Catherine Reid Cornwell, Publications and Web Manager

For over 25 years, Cathy has been designing publications for the Massachusetts Small Business Development Center Network. She is also an integral part of the Massachusetts Export Center team.

Based out of the MSBDC's State Office at the University of Massachusetts Amherst, Cathy designs and edits all internal and external publications for the Massachusetts Export Center and the MSBDC. In addition, she manages several MSBDC websites, including the website for the Massachusetts Export Center. Cathy also handles the registration process and payments for all Partners for Trade export training programs. She received a bachelor's degree from UMass Amherst.
 

Massachusetts Export Center