One of the Massachusetts Export Center's key strengths is its highly capable and experienced staff. The
Massachusetts Export Center's team is uniquely qualified to help businesses export. Each staff member has private sector international business development experience ranging from five to over
In addition, because of the Export
Center's certification requirements under the Association of Small Business Development Centers, each staff member is required to undergo 24 hours of professional development training each year. This ensures that staff members stay up-to-date on the latest issues affecting exporters.
The Massachusetts Export Center has a dedicated, resourceful and
creative team that works well with clients and partners alike.
- Paula Murphy, Director [bio]
- Catherine Cornwell, Publications and Web Manager [bio]
- Erika Desrochers,
Assistant Trade Specialist
Central Massachusetts Regional Director [bio]
- Kathleen Kinahan-Newell,
Trade Compliance Manager [bio]
- Nancy Lowd,
Senior International Trade Advisor, South Coast & Cape Region [bio]
- P. Ann Pieroway,
Western Massachusetts Regional Director
In addition to our regular staff, the Export Center also hires interns from
local universities and colleges. The following students are working for our
Ngoc Che, UMass Boston
Seri Chung, Sungshin Women's University (Seoul, Korea)
Shunju Ma, Boston University
Megan Mantaro, Northeastern University
Ralitsa Mitrakieva, UMass Boston
Paula Murphy, Director
Paula is founding director of the Massachusetts Export Center, part of the
Massachusetts Small Business Development Center Network. She has over
twenty years of international business experience in both the public and
private sectors. Paula helps exporters through technical assistance,
training, research, and resource development. In addition, she has helped
to organize several overseas marketing activities, such as trade shows and
trade missions. Most recently, Paula launched the Export Center’s
successful Compliance Alliance initiative, which provides a forum for
exporting firms to share best practices and stay current on export
regulatory compliance issues. On average, clients report over $200 Million
in export sales as a direct result of the Massachusetts Export Center’s
assistance each year.
In addition to her role at the Export
Center, Paula taught graduate-level international marketing and
export/import operations at Boston University for many years. Previously,
she served as international trade counselor for the Commonwealth, and was
an international marketing analyst with Hagan & Company, where she served
as the New England agent for a number of foreign government agencies,
including the Irish Trade Board (now Enterprise Ireland), the Australian
Trade Commission and others.
Paula speaks and writes frequently on international trade matters. She
has led the Massachusetts Export Center to receive numerous awards,
including the national winner of the SBA’s Small Business Development
Center Excellence and Innovation Award and the Presidential E Award – the
highest honor the federal government can give to American people, firms or
organizations that have made significant contributions to the increase of
American exports. Paula was also named the 2005, 2008 and 2014
Massachusetts State Star by the Association of Small Business Development
Centers. She has served on the boards of several non-profit international
trade organizations, and currently serves on District Export Council of
Massachusetts and is national co-chair of the international trade
committee for the Association of Small Business Development Centers. She
is a graduate of Suffolk University, a Certified Global Business
Professional, and a Certified U.S. Export Compliance Officer (CUSECO).
P. Ann Pieroway, Western Massachusetts
Ann is the regional director for Western Massachusetts for the Massachusetts Export
Center and the Massachusetts Small Business Development Center Network. Based in
Holyoke, Ann helps Western Massachusetts companies develop their export plans. In addition, she
coordinates export programs and seminars in Western Massachusetts.
Ann has over 20 years
of experience, having owned her own apparel business and having held several senior
marketing and retail positions. She holds an MBA in finance from Florida State
Julia Dvorko, Central Massachusetts
Julia is the
regional director for Central Massachusetts for the Massachusetts Export Center and the Massachusetts Small
Business Development Center Network. Based at Worcester State University, Julia
assists Central Massachusetts companies in all aspects of international trade
and coordinates export programs and seminars in the area. She has over fifteen
years of business experience in several countries including Russia, Sweden and
Previously, Julia worked at the MSBDC State
Office in Amherst, two joint
ventures in Russia and a division of Volvo in the North of Sweden. During her
career, she has also completed consulting assignments for two Fortune 500
companies and a number of small businesses in the U.S., Ukraine and Russia. She
has a MBA degree from the University of Massachusetts, and a Ph.D. from Moscow
State University. In 2006 she received a designation of the NASBITE Certified
Global Business Professional, achieving the all-time highest score for the CGBP
exam. Julia is fluent in English, Ukrainian, Russian and French, and has a
working knowledge of several other languages. She recently earned her Certified
U.S. Export Compliance Officer (CUSECO) designation, the industry standard for
professionals working as export compliance practitioners in the private sector.
Kathleen Kinahan-Newell, Trade Compliance Manager
Located in the Massachusetts Export Center Boston office, Kathleen is the
international trade compliance manager, where she serves as project
manager for the Export Center's market research program and manages
operations for the Export Center's Compliance Alliance initiative. She has
over twenty years of experience in international trade specializing in
trade compliance, logistics, and market research.
Prior to her role in the public sector, Kathleen held a number of
positions in the private sector including several years as export
compliance administrator at one of the world’s leading manufacturers of
telecommunications testing equipment where she managed the company's trade
compliance program. During her tenure with the company she engaged in
activities such as the development of compliance audit procedures &
corporate RMA procedures, encryption registration & reporting, export
license determination, and more.
Kathleen has lived in Latin America and Europe, is fluent in Spanish, and
has a working knowledge of French, Italian, and other languages.
Kathleen received the NASBITE Certified Global Business Professional
(CGBP) designation in 2006, and in 2015 she earned her Certified U.S.
Export Compliance Officer (CUSECO) designation, the industry standard for
professionals working as export compliance practitioners in the private
Nancy Lowd, Senior International
Trade Advisor, South Coast & Cape Region
Based out of the Export Center's office in New Bedford, Nancy
is senior international trade advisor for the South Coast and Cape Region. She has more than 20 years of experience in all aspects of
international business, specializing in international marketing. Nancy has worked
with companies of all sizes, including Fortune 500 and emerging growth companies, as well as government
agencies and universities.
Nancy began her career in Washington DC,
where she was an economist for the International Trade Administration, and also
worked on US - Canadian trade policy. She then joined the Massachusetts Port
Authority as Director of Project Export, a small business export development
program, and was also responsible for developing international trade between New
England and Asia.
Nancy was Vice President of International Marketing and Sales
for Ziff-Davis Events, a leading integrated media company, and a part of The
Softbank Corporation, the global Internet and information services conglomerate.
Prior to serving as VP of International Marketing and Sales she was Vice
President of European operations and oversaw ZD's expansion throughout Europe.
She developed and managed global marketing partnerships with leading IT vendors
such as Microsoft, IBM, BT, France Telecom, and others.
Prior to joining ZD, Nancy was a management and marketing
consultant, developing US market entry and expansion strategies for European and
Nancy is a graduate of the University of New Hampshire and
also holds a Master's Degree from the Johns Hopkins University School of
Advanced International Studies (SAIS).
She is on the faculty of the Carroll
School of Management at Boston College.
Nancy is a Certified Global Business Professional.
Catherine Reid Cornwell, Publications and Web Manager
For over 25 years, Cathy has been designing publications for the Massachusetts
Small Business Development Center Network. She is also an
integral part of the Massachusetts Export Center team.
Based out of the MSBDC's State
Office at the University of Massachusetts Amherst, Cathy designs and edits all internal and external
publications for the
Massachusetts Export Center and the MSBDC. In addition,
she manages several MSBDC websites, including the website for the Massachusetts Export
Center. Cathy also handles
registration process and payments for all Partners for Trade export training programs. She received a
bachelor's degree from UMass