Have a question and don’t know who to call?


Below you will find contact information for…

Starting a Business

See our step-by-step guide for starting a business, Click here

  • Incorporate, register a LLC or name a business
  • File a "Doing Business As" (DBA) Registration
  • Find Counseling Support

Growing a Business

  • Expand or Relocate a Business to Massachusetts
  • Access regional support
  • International or export support

Employer Obligations & Support

See our Hiring and Managing Employees page, Click here

  • Find support about employer obligations
  • Register with the Department of Unemployment Assistance

Taxes

See our business tax page, Click here

  • State tax questions or obtain a Tax I.D. Number
  • Federal tax questions or obtain Federal I.D. Number

 

Starting a Business

Topic

Agency

Contact

Website

Incorporate, register a LLC or name a businessSecretary of State, Division of Corporations617-727-9640Learn more
File a “Doing Business As (DBA)” RegistrationCities and TownsClick here to find your city or town.Learn more
Small Business SupportOffice of Small Business and Entrepreneurship617-973-8543Learn more
General CounselingMass Small Business Development Centers413-545-6301Learn more

Growing a Business

Topic

Agency

Contact

Website

Business Expansion or RelocationMass Office of Business Development617-973-8600Learn more
PermittingMass Permit Regulatory Office617-788-3610Learn more
Professional LicensureDivision of Professional Licensure617-727-3074
Consumer line: 617-727-7406
Learn more
International ServicesMass Office of International Trade and Investment
 
617-830-5400Learn more
Exporting SupportMassachusetts Export Center617-973-8664Learn more
Doing Business with the GovernmentProcurement Technical Assistance Center617-720-3300Learn more
Certification to do Business
with the Commonwealth
Supplier Diversity Office617-502-8831Learn more
State PurchasingOperational Services Division617-720-3300Learn more

Employer Obligations and Support

Topic

Agency

Contact

Website

General Support for EmployersLabor and Workforce Development617-626-7122Learn more
Unemployment AssistanceDepartment of Unemployment Assistance617-626-6560Learn more
Career ServicesDepartment of Career Services617-626-5300Learn more
Labor StandardsDepartment of Labor Standards617-626-6975Learn more
Workers' CompensationDepartment of Industrial Accidents617-727-4900
1-800-323-3249
Learn more
Attorney General, Fair LaborAttorney General’s Fair Labor Division617-727-3465Learn more
Employee Rapid ResponseDivision of Career Services617-626-5703
kmessina@detma.org
Learn more

Taxes

Topic

Agency

Contact

Website

State TaxesDepartment of Revenue617-887-MDORLearn more
Federal TaxesFederal Internal Revenue Service (IRS)1-800-829-1040Learn more

Other Business Related Agencies

Topic

Agency

Contact

Website

Economic DevelopmentExecutive Office of Housing and Economic Development617-788-3600Learn more
Attorney General's OfficeAttorney General's Office617-727-2200Learn more
Attorney General, BusinessAttorney General's Business Technology and Economic Development Divisionbted@state.ma.usLearn more

I still don’t know what I need….

Topic

Agency

Contact

Website

General Business InquiriesBiz Team Line1-877-249-8326Learn more

 


REGIONAL

For more specialized and targeted support, please contact the Massachusetts Office of Business Development and the Massachusetts Small Business Development Center Regional Directors for the region in which you are interested.
 

Location

Support

Contact

Web

Central/North Central

 

Mass Office of Business Development Rosemary Scrivens, Regional Director Worcester, MA508-792-7506 ext.128
rosemary.scrivens@state.ma.us


Learn more

 Small Business, Central Regional Office
John Rainey, Regional Director
Clark University, Worcester, MA

508-793-7615

 

Learn more

Greater Boston

 

Mass Office of Business Development
Rich Pellagrini, Regional Director
Boston, MA
617-973-8537
rich.pellagrini@state.ma.us
Learn more
 Small Business, Boston Regional Office
Mark Allio, Regional Director
University of Massachusetts, Boston

617-287-7750

 

Learn more

Northeast

 

Mass Office of Business Development
Peter Milano, Senior Regional Director
Lawrence, MA
978-970-1193
peter.milano-sea@state.ma.us
Learn more
 Small Business, Northeast Regional Office
Margaret Somer, Regional Director
Salem State University, Salem, MA

978-542-6343

 

Learn more

Metro West

 

Mass Office of Business Development
Rob Anderson, Regional Director Westborough, MA
508-439-5685
rob.anderson@state.ma.us
Learn more

Pioneer Valley & Berkshires

 

Mass Office of Business Development
Mike Vedovelli, Senior Regional Director
Springfield, MA
413-733-5357
mike.vedovelli@state.ma.us

Learn more

Learn more

 Small Business, Western Regional Office
Dianne Fuller Doherty, Regional Director
Springfield, MA
 413-737-6712

 

 

 

 

Small Business, Berkshire Regional Office
Keith Girouard, Regional Director
Pittsfield, MA

413-499-0933 

 


Learn more

Southeast, 
Cape & Islands

 

Mass Office of Business Development
Buddy Rocha, Regional Director
Fall River, MA
508-730-1438
buddy.rocha@state.ma.us 

Learn more

Learn more

 

 

Small Business, Southeast Regional Office
Melinda Ailes, Regional Director
Fall River, MA
508-673-9783