A review by the Inspector General led the Commonwealth of Massachusetts' Operational Services Division to suspend School Specialties Inc. from the statewide "blanket" school supply contract for overcharging school districts. This suspension also led to a financial penalty of more than $12,000 that will be refunded to the overcharged school districts. The Inspector General also caused the Operational Services Division to have School Specialties Inc. refund almost $105,000 in merchandise credits that had remained unused by school districts. These credits were part of a settlement between the Commonwealth and School Specialties Inc. for previous contract violations.