Seal of the Commonwealth

POLICY BRIEF

 

Senate Post Audit and Oversight Committee

Chair, Senator Marc R. Pacheco

June 2003

Crisis At Home

The Impact of Massachusetts’ Nursing Home Closures

 

Executive Summary

 

In Massachusetts, nursing homes are in serious financial jeopardy. Over the past five years, Medicaid has not adequately reimbursed nursing homes for the increasing costs of long-term care.  During this period, financial pressures have forced one out of every six nursing homes in Massachusetts to close their doors, displacing both residents and employees.  As a consequence, seniors in certain areas are being forced to relocate farther away from their families and friends.  Many nursing homes, especially those that are publicly operated, urban, and geographically isolated, are at risk of closure in the future.  Without immediate reform, this crisis will worsen.  While the industry faces a series of significant challenges, the Senate Post Audit and Oversight Committee investigated the most imminent problems threatening homes’ survival as well as the impact of closures.  The following findings reveal the extremely precarious state of Massachusetts’ nursing homes:

 

Primary Findings

 

 

 

 

Primary Recommendations

 

 

 

 

Map of Nursing Home closures

Crisis At Home

The Impact of Massachusetts’ Nursing Home Closures

 

In its investigation, the Senate Post Audit and Oversight Committee interviewed long-term care industry leaders, advocacy groups, nursing home owners, administrators, residents, and family members.  Crisis at Home: The Impact of Massachusetts’ Nursing Home Closures reviews the primary factors behind nursing homes’ financial crisis, the impact of closures, proposals in Massachusetts, and concludes with findings and recommendations.

 

· The Nursing Home Industry: Ongoing Financial Loss ·

 

Funding for nursing home residents is provided by either Medicaid, Medicare, private insurance or personal savings.  Nursing homes have been and continue to be extremely dependent upon Medicaid reimbursement, which pays for more than 70% of the state’s nursing home residents.[1]  Low-income seniors are eligible for Medicaid, a state-funded health insurance program for which Massachusetts receives matching federal funds.  Medicare is the federally-funded program that covers certain nursing home costs, including short-term rehabilitative stays.

 

Over the past fifteen years, Medicaid reimbursement to Massachusetts nursing homes has changed considerably.  In the 1980s, the state reimbursed nursing homes for Medicaid patients based on the actual allowable cost of care provided to residents.  For example, at the end of each year, facilities reported their expenditures to the state and were subsequently reimbursed for their allowable Medicaid costs.  In 1991, Medicaid reimbursement for nursing homes changed from this cost-based payment system to the current prospective payment system.  Under this method of compensation, facilities are paid in advance a fixed amount based on each patient’s acuity to encourage efficient patient care management.  However, if the actual cost of patient care exceeds the fixed Medicaid reimbursement, nursing homes lose money.[2]  The prospective payment system was effective in the early 1990s, as nursing homes could better predict their costs and subsequent reimbursement.[3]  In 1999, however, Medicaid reimbursement changed again, from a facility-specific payment system that accounted for a nursing home’s individual costs to a standardized payment method that pays each facility the same amount for certain costs.[4]  Over the past several years, while nursing home costs have escalated, Medicaid funding to nursing homes has not.  This has created a vast discrepancy between homes’ patient care costs and the amount for which they are reimbursed by the state. 

 

 
Nursing Facility Payer Mix: 2003

Nursing Facility Payer Mix -- pie chart

*Includes Veterans’ and Long Term Care Insurance at under 2% (MECF)

Source: DMA Nursing Facility Utilization Surveys, January 1,2003; prepared by MECF

In an effort to remain financially stable, many nursing homes subsidize the inadequate Medicaid reimbursement rate using higher private pay and Medicare rates.[5]  A home receives an average annual income of more than $80,000 for a private-paying consumer[6] versus approximately $50,000 for a Medicaid consumer.[7]  In order to generate additional privately insured consumers, 25 other states currently provide tax incentives to encourage the purchase of long-term care insurance.  In addition, many states offer their employees access to long-term care insurance, which does not affect states’ budgets.[8]  In 2002, the federal government established the Federal Long-Term Care Insurance Program (FLTCIP), which helps people pay for the cost of care when they need assistance with daily activities or have a serious cognitive impairment, such as Alzheimer’s Disease.[9]  As the largest employer-sponsored long-term care insurance program,[10] FLTCIP has been designed to be a “tax-qualified plan” so that benefit claims will not be taxable and purchasers can deduct a certain amount of their premiums as medical expenses.[11]  These reforms to increase the number of privately insured residents have helped other states’ nursing homes offset inadequate Medicaid reimbursement.  Since Massachusetts does not offer many incentives to purchase long-term care insurance, there is a lack of awareness about such plans, resulting in low enrollment.  Therefore, nursing homes are unable to benefit from these higher rates.

 

Medicaid Reimbursement

 

Compared to other states, Massachusetts nursing homes rely more heavily on Medicaid reimbursement[12] and are reimbursed less as an overall percentage of patient costs.  In fact, a nationwide analysis of the Medicaid program found that Massachusetts had the eighth largest gap between the cost of providing care and Medicaid reimbursement among the 37 states reporting data.  In 2000, this gap created a funding deficit of more than $211 million.[13] 

 

Since 1998, Medicaid reimbursement has not adequately compensated nursing homes,[14] whose median cost of patient care has increased by over 17%.[15]  To a large extent, patient costs have increased due to escalating operating costs, including higher insurance premiums and mortgage payments.[16]  In fact, in 2001 the state reimbursed nursing homes a median daily rate of $132.60 for a Medicaid resident, yet the median cost of those beds was $151.18,[17] creating a daily funding deficit of nearly $20 per patient.  The Massachusetts Division of Health Care Finance and Policy (DHCFP) data shows that between 1995 and 2001, the daily deficit amounted to a cumulative loss of $288.6 million to nursing homes across the state.[18]

 

Patient Care -- chart

Sources: HCF-1 Nursing Facility Cost Reports & DHCFP Rate Files (adjusted)


Changing Demographics

     

Another key reason for nursing homes’ financial loss is the changing profile of nursing home residents.  Nursing home costs are rising since they are serving a growing  “high-demand” patient profile, including acutely ill patients requiring more expensive short-term services and seniors requiring end of life care.  With an aging baby boomer population and greater life expectancies, the issue of long-term care funding is becoming increasingly urgent.  In fact, by 2025, the over-85 population, which uses nursing homes the most, is estimated to grow by approximately 40% in Massachusetts, from 114,000 to 158,000.[19]

 

In Massachusetts, there are approximately 50,000 residents utilizing nursing home services,[20] but recent trends show that privately paying, higher income seniors are choosing other long-term care alternatives such as assisted living or home health care.[21]  Since 1986, the percentage of nursing home residents paying privately for their care, through either private insurance or personal savings, fell from 25% to merely 15% as of September 2002.[22]  This change has left mostly lower-paying Medicaid recipients utilizing nursing home services.  The transition of privately paying consumers to other long-term care options reduces homes’ overall revenue since they receive higher rates from these residents.  However, in 2002 the Massachusetts Health Care Task force wrote, “private payers in Massachusetts have paid less in relation to costs than in any other state in recent years.” [23]

 

There is a perception that other long-term care options, such as home and community-based care, are less expensive to both the government and consumers.  In many cases, this is true.  However, these services can be more expensive than nursing homes, particularly for higher acuity patients requiring more intensive care.[24]  For example, the typical nursing home resident receives approximately 3.5 hours of care per day,[25] of which at least one hour is nursing care.  Taking into account rates paid to visiting nurses (which range from $76-125 per visit in the Boston area[26]) in addition to the cost of food, medication, housing and utilities, receiving care at one’s home can easily exceed the cost of equivalent nursing home care.  While home and community-based care provide nursing home alternatives for higher income seniors with less acute medical needs, they may not be viable choices for many of Massachusetts’ elders.  By providing appropriate settings and levels of care for different groups of seniors, both nursing facilities and home and community-based care are vital to the long-term care continuum.

 

Other Factors

 

In addition to Medicaid reimbursement rates and the changing consumer profile, there are many other factors that adversely impact nursing home finances.  For example, labor costs account for an average of 70% of homes’ expenses.  Despite a standardized Medicaid rate reimbursement to homes, the cost of labor varies significantly across the state, which disproportionately affects areas with higher labor costs, including urban and geographically isolated areas.  As a result, many facilities are being forced to compete for employees in a very competitive healthcare labor market.[27]  In addition, liability, property, and health insurance premiums, mortgages, and other operating costs have escalated in recent years, which are not sufficiently reflected in the Medicaid reimbursement rate.[28]  Furthermore, the high price of prescription medications is driving up the state’s Medicaid budget, which affects reimbursement for other programs funded by Medicaid, including nursing home care.  Although Massachusetts has a medication return initiative, only a limited number of prescription drugs are mandated by the program.[29] 

Another factor that continues to impact nursing home finances is the significant reduction in Medicare payments that resulted from the Federal Balanced Budget Act of 1997.[30]  This reduction was compounded by the termination of the add-on payment provisions for nursing homes that became effective October 1, 2002.  Congress originally created these payments to help nursing facilities convert from a cost-based to a prospective payment system.[31]  This change resulted in an average funding cut of more than $35 per Medicare patient day.[32]  Since nursing homes often rely on higher Medicare rates to subsidize inadequate Medicaid reimbursement, homes were seriously impacted by this funding reduction.  Industry experts believe the not-for-profit and smaller homes may be less able to withstand the effect of this change due to narrower operating profit margins and declines in investment income.[33]  The Medicare reduction alone was estimated to cost nursing facilities in the Commonwealth $63.6 million in 2003.[34]

 

Enduring the Cuts

 

For 14 years, Kate Parker has been the owner and administrator of Birch Manor, a small 68-bed nursing home in Chicopee.  Over the years, Ms. Parker has been fortunate to retain a very dedicated staff and has consistently run her facility at an average 98% occupancy rate.  Despite the high demand for services, Ms. Parker has been struggling to keep her nursing home profitable.  Since 2000, she has endured the devastating budget cuts to her industry, especially through the marked change in Medicaid reimbursement.  With 80% of her residents funded by Medicaid, these cuts seriously impact her home’s finances.  Birch Manor has also been affected by drastic increases in property, health and professional liability insurance, with some premiums increasing by 52%.  In order to remain in business, Ms. Parker reduced her own salary by 20% for each of the past two years and took on the duties of a plant services manager position that she couldn’t afford to fill.  In addition, she has explored all possible efficiencies, including decreasing all department expenditures, reducing staff benefits and holiday wages, and reducing both professional liability and health insurance.  In spite of her daily challenges, Kate Parker is determined to remain in business to be able to continue providing critical care to her residents.  However, occasionally she wonders, “Does it really make sense to be in this business when you always feel on the edge of disaster?” [35]

 

 

 

 

Profit margin graph

Source: HCF-1 Nursing Facility Cost Reports, In Massachusetts Health Care Task Force Final Report

 

The Massachusetts Health Care Task Force reported that in 2001, approximately 13% of the state’s nursing home beds were owned by companies that filed for bankruptcy.[36]  During this time, more than 51% of freestanding nursing homes reported financial losses.[37]  The chart above demonstrates the severity of the nursing home crisis, as evidenced in particular by the industry-wide losses for all nursing homes in the state.   An analysis of DHCFP data reveals that the small, independently owned nursing homes have been hardest hit by financial losses to the industry, and many more will be forced to close unless funding improves. [38]  As indicated above, for the last seven years displayed, the nursing home industry as a whole has not been profitable.  Despite the fact that both Massachusetts and the long-term care industry have utilized a variety of cost-saving approaches intended to operate nursing facilities more efficiently, homes continue their fight to remain in operation.

 

 

Challenges Facing the Nursing Home Industry

 

Douglas Noble is the Chairman of Commonwealth Communities, a statewide health provider of skilled nursing, assisted living, and chronic care hospital services.  Increasing costs have been threatening his nursing homes’ survival for several years.  In spite of his diligent efforts to explore and implement all possible efficiencies, he has closed three of his nursing homes and another four of his facilities are currently on the brink of closure.  Mr. Noble writes, “our challenges include:

Ø      Under-funding of nursing home care of at least $20 per patient day from the Medicaid program;

Ø      Average funding cut of $40 per Medicare patient day effective October 1, 2002;

Ø      Escalating salaries and competition for the limited supply of licensed nurses;

Ø      Rapidly increasing employee health insurance premiums (35-40% over the past year);

Ø      Skyrocketing liability and property insurance premiums; Escalating energy costs that far outpace the reimbursement rates; and

Ø      Medication costs that are beyond any one provider’s ability to manage.”[39]

· Nursing Home Closures ·

 

 

 

 

"When a nursing home closes, there are profound human consequences.  Frail elders lose their home, hard-working caregivers lose their jobs, and the community loses a valuable health care resource forever.

--Ned Morse, President, Massachusetts Extended Care Federation

 

 

 

As a result of constant financial losses, many nursing homes in Massachusetts have been forced to close.  From 1990 to 1998, approximately eight nursing homes closed each year.[40]  Since 1999, with inadequate Medicaid rates compounded by the adoption of an all-inclusive, prospective payment system for Medicare,[41] this figure has soared to 20 to 30 closings annually.  Since 1998, 103 nursing homes have closed.[42]  A large number of facilities that are ultimately forced to close are the small, independently owned nursing homes as opposed to the larger national chains.[43]  In 2002 alone, 25 nursing facilities had to shut their doors.  According to the Massachusetts Department of Public Health (DPH), homes in Lynn, Manchester-by-the Sea and Wayland have already closed this year and another facility in Worcester is scheduled to close in the near future.[44]  Additionally, in June of this year, six more nursing homes in Massachusetts had to file for bankruptcy.[45]  Currently, only two municipally owned nursing homes remain in all of Essex County.[46] 

 

 

Nursing Facility Beds Closed -- chart

Sources: DPH, In Massachusetts Health Care Task Force Final Report;

2002 Data from DPH as reported by the Massachusetts Extended Care Federation

 

 

According to the Massachusetts Extended Care Federation (MECF), the state’s largest long-term care provider association, only five of the state’s 490 nursing homes are publicly operated.[47]  These facilities are critical in the public health continuum, providing essential services to residents who have limited financial assets.  If these nursing homes are forced to close, many elders will be transferred to other facilities that could be farther away from their families and friends.

 

A Caring Environment

Mary has been living at Mary Immaculate Health Care Services in Lawrence for the past two years, ever since it became medically necessary for her to be cared for in a nursing facility.  Mary, a double-amputee, has found the care provided at Mary Immaculate (MI) to be exceptional.  She has established extremely supportive relationships with staff members, who recognize Mary’s specific needs and preferences.  Mary says that the nurses and volunteers are wonderful, always thinking of creative activities for the residents and taking into account their opinions and preferences.  Mary has also developed lasting friendships with other residents, and knows all 250 by their first names.  She remarks, “Mary Immaculate has played a major role in improving my life, and has been good to my family and friends who visit.  This is a wonderful place.”  If the home were forced to close, Mary fears that many staff members would be left unemployed.  Mary’s life would also drastically change.  She says, “It would be terrible.  I would have to go somewhere else, but I don’t know where.” [48]

 

 

The Massachusetts Health Care Task Force, convened in 2000 by Governor Celucci and leaders of both Legislative branches, determined that a nursing home is in financial jeopardy if it has a total profit margin below -5% and a vacancy rate over 15%.[49]  Based on this criteria, approximately 10% of Massachusetts nursing homes are in serious financial jeopardy and face possible closure in the future.[50]  In addition to disrupting the continuity of care, nursing home closures have an extremely negative socioeconomic impact on communities across the state.  Massachusetts homes collectively employ approximately 50,000 full-time equivalent workers and many part-time workers.[51]  For some communities, particularly in rural and geographically isolated areas, nursing homes are the largest employer.  When a nursing home closes, employees are often displaced to other regions to look for jobs in an already struggling industry.  Furthermore, closures greatly affect local businesses, which are often dependent on the population of nursing home residents and employees as consumers.

 

In order to protect the health and safety of nursing home residents, DHCFP and DPH monitor nursing homes’ financial and quality of care standards.  Certain financial indicators can reveal a nursing home’s overall health, and tracking these indicators helps predict which homes are at risk of closure.  Without adequate and coordinated oversight, the state agencies may not be aware of a home’s condition until it is too late.  For example, the Attorney General was recently forced to place several financially unstable homes under receivership to ensure both residents’ continuity of care and stability for employees.[52]  State agencies play a critical role in evaluating nursing homes and preventing closures.

 

The Human Impact

 

Nursing home closures are limiting consumer access to facilities.  According to AARP, it is critical to take into account the importance of having family and friends close by to visit and provide much-needed support to residents. [53]  If additional nursing homes are forced to close, seniors will have to relocate to other facilities, possibly farther away from their families and friends.  Closures also disrupt the continuity of care, which is extremely difficult for residents who have developed supportive relationships with their caregivers over time.  Having to leave a facility whose staff members are familiar with their specific needs is often an anxiety-provoking experience for residents.[54]

 

Numerous regions of the Commonwealth have nursing homes that will reach full capacity in the event of additional closures.  In fact, recent data from the Division of Medical Assistance indicate that nursing homes in 50% of all health service sub-areas in the state will be at full capacity even if one home in those areas has to close.[55]  At-risk areas across Massachusetts include:

 

  • Attleboro
  • Fitchburg
  • Malden/Medford
  • Beverly/Gloucester
  • Haverhill
  • Northampton
  • Boston metro area
  • Lawrence/Methuen
  • Norwood/Wrentham
  • Danvers/Salem
  • Lowell
  • Plymouth
  • Fall River
  • Lynn
  • Taunton

 

 

Consequences of Closings

 

Chris, the 33-year old son of Roger and Ruth of Norwood, underwent multiple operations for virulent brain tumors.  After an operation to remove a tumor, Chris suffered a stroke that left him both paralyzed and unable to speak.  Chris’ parents immediately found the most appropriate care for him at the Greenery in Brighton.  Known for its exceptional care of high-acuity residents, the Greenery provided 24-hour services to Chris for four years.  However, in the fall of 2001 the Greenery was forced to close due to insufficient funding.  All of the families whose loved ones resided at the Greenery had to find open beds at other long-term care facilities and hoped to match the level of care their relatives had received for so long.  Roger and Ruth reflect on how difficult it was to change the continuum of care, especially for very compromised patients such as their son:  “It was absolutely critical, given that our son became accustomed to a staff that was familiar with his particular needs… the emotional trauma was extraordinary, and the staff at the Greenery was just outstanding.”  Whereas the Greenery provided 24-hour care, many families had to move their loved ones to facilities that only provide eight hours of daily care.  In fact, it took almost three months to relocate all of the Greenery’s residents to new long-term care facilities.  Chris’ father remarks, “what we consider to be normal life is a traumatic experience for others.  Add on the adjustment of switching facilities, and the change becomes overwhelming.” [56]

 

· Current Proposals ·

                                                               

In response to nursing homes’ financial instability and closures, many proposals have been offered to alleviate the industry’s predicament.   In the Fiscal Year 2003 Budget, the Legislature adopted MECF’s proposal to stabilize the nursing home industry by assessing a daily “user fee” on all non-Medicare patient days in order to leverage additional funding from the federal government.  This plan, estimated to generate $290 million annually, was scheduled to begin in October 2002 but was not implemented until May 2003.[57]  Half of this revenue would be collected from nursing homes through the user fee and the remaining half would be garnered in matching federal Medicaid funds.[58] 

 

The user fee program was also included in the FY04 Conference Committee Budget Report.  The majority of the funds collected by this program would be returned to the nursing home industry as reimbursement for Medicaid patients.  This includes a $50 million appropriation for direct care employees, enabling facilities to maintain their quality of care.  Additionally, $17 million of these funds would be utilized for capital rate enhancements to maintain facilities’ physical structures.[59]  The Romney Administration proposed to divert some of these revenues to other programs in Massachusetts.  While there are many valuable programs that serve residents of the Commonwealth, the user fee was proposed by MECF to offset inadequate Medicaid reimbursement, thereby protecting the state’s nursing homes and some of its most vulnerable citizens.   

 

During this economic recession, additional proposals have been offered to save Medicaid funds by restricting both nursing home eligibility and admission policies.  One proposal in Massachusetts is to tighten the clinical eligibility requirement for nursing home residents.  Tightening clinical eligibility from its current “Score 3” to a “Score 4” requirement would only enable seniors who are considered to have one skilled nursing need and three additional nursing needs or activity of daily living (ADL) dependencies to become eligible for Medicaid funding.[60]  Another subject of proposed reform is the “Bed Hold” policy, which reserves a resident’s bed and provides partial reimbursement to nursing homes during medical or non-medical leaves of absence.  While there was a proposal to eliminate this policy entirely,[61] the Fiscal Year 2004 Conference Committee Report preserves the “Bed Hold” for medical reasons.

 

These are some of the primary proposals offered to mitigate nursing homes’ financial crisis.  The Senate Post Audit and Oversight Committee focused on the user fee, Medicaid clinical eligibility and the bed hold policy, as they affect nursing home finances as well as residents’ access to homes and quality of care.

 

· Findings ·

 

Throughout its investigation of nursing home closures, the Senate Post Audit and Oversight Committee interviewed long-term care industry leaders, advocacy groups, nursing home owners, administrators, residents, and family members.  The following findings demonstrate the severity of nursing homes’ financial crisis and its impact on Massachusetts residents:

 

 

 

·        In 2001, 13% of the state’s nursing home beds were owned by companies that filed for bankruptcy and 51% of nursing homes reported financial losses.

 

 

 

 

 

 

 

· Recommendations ·

 

It is critical that Massachusetts explore and implement reforms that will stabilize the nursing home industry, prevent additional closures, and maintain the quality of patient care.  Various approaches to financing long-term care have been considered in Massachusetts, especially in light of the current budget constraints.  In addition to providing sufficient Medicaid reimbursement to nursing homes, Massachusetts must consider reforms to appropriately subsidize these rates with higher private pay rates.  Massachusetts must also preserve policies that maintain the quality of care provided to consumers.  Many such policies, including Medicaid clinical eligibility and “Bed Hold”, are outlined in the Fiscal Year 2004 Conference Committee Report.  Access to nursing facilities is also fundamental to ensure that Massachusetts’ residents are able to live in appropriate settings that meet their specific medical and psychosocial needs.   It is imperative that Massachusetts adopt comprehensive reforms that provide long-term solutions to the nursing home financial crisis while maintaining the quality of patient care.  In order to achieve this, the Senate Post Audit and Oversight Committee recommends that Massachusetts should:

 

 

 

 

 

 

 

 

 


[1] Massachusetts Division of Medical Assistance. Nursing Facility Utilization Surveys: July 1, 1993-January 1, 2003. Boston: DMA. In Massachusetts Extended Care Federation. Email Correspondence. 22 May 2003.

[2] Massachusetts Extended Care Federation. Email Correspondence. 16 May 2003; Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 13 June 2003.

[3] Massachusetts Extended Care Federation. Email Correspondence. 27 May 2003.

[4] Massachusetts Extended Care Federation. Email Correspondence. 16 May 2003.

[5] Centers for Medicare and Medicaid Services. Health Care Industry Market Update: Nursing Facilities. 20 May 2003. See http://www.cms.gov/reports/hcimu/hcimu_05202003.pdf, visited 29 May 2003.

[6] Massachusetts Division of Health Care Finance and Policy. HCF-1 Nursing Facility Cost Reports, 1999. In Massachusetts Division of Health Care Finance and Policy. Healthpoint: Emerging Trends in Long Term Care, No. 22. Boston: DHCFP, July 2001.

[7] Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 12 May 2003; When the median daily Medicaid reimbursement rate of $134.57 (from January 2002) is multiplied by 365 days, the annual rate is $49,118.

[8] Fox-Grage, Wendy. National Conference of State Legislatures. Telephone Interview. 27 May 2003. 

[9] United States Office of Personnel Management. “The Federal Long Term Care Insurance Program.” See http://www.opm.gov/insure/ltc/program.asp, visited 20 May 2003; Telephone Interview. 12 June 2003.

[10] Massachusetts Division of Health Care Finance and Policy. Healthpoint: Emerging Trends in Long Term Care, No. 22. Boston: DHCFP, July 2001.

[11] United States Office of Personnel Management. “Tax Benefits FAQ.” See http://www.opm.gov/insure/ltc/faq/tax.asp, visited 20 May 2003.

[12] Massachusetts Health Care Task Force. Final Report. Boston: DHCFP, 2002.

[13] BDO Seidman, LLP. “A Briefing Chartbook on Shortfalls in Medicaid Funding for Nursing Home Care: Prepared for American Health Care Association July 11, 2002.” See http://www.ahca.org/brief/seidmanstudy0207.pdf, visited 15 May 2003.

[14] Plumb, Scott &Tara Gregorio. Massachusetts Extended Care Federation. Personal Interview. 19 May 2003.

[15] Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 12 May 2003.

[16] Centers for Medicare and Medicaid Services. Health Care Industry Market Update: Nursing Facilities. 20 May 2003. See http://www.cms.gov/reports/hcimu/hcimu_05202003.pdf, visited 29 May 2003; Gregorio, Tara. Massachusetts Extended Care Federation. Personal Interview. 1 May 2003; Noble, Douglas B. Written Correspondence. 8 April 2003; Parker, Kate. Telephone Interview. 15 May 2003.

[17] Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 9 May 2003; The current reimbursement rate is even less due to the daily Medicaid reduction of $3.72 that was effective March 1, 2003.

[18] Massachusetts Division of Health Care Finance and Policy. Nursing Facility Cost Reports. Boston: DHCFP, 1995-2002. In Massachusetts Extended Care Federation. “The State of the Nursing Facility Provider Community in Massachusetts.” Newton Lower Falls: MECF, Mar. 2003.

[19] Massachusetts Division of Health Care Finance and Policy. Healthpoint: Emerging Trends in Long Term Care, No. 22. Boston: DHCFP, July 2001.

[20] Dreyer, Paul. Massachusetts Department of Public Health. Division of Health Care Quality. Telephone Interview. 11 June 2003.

[21] Massachusetts Division of Health Care Finance and Policy. Healthpoint: Emerging Trends in Long Term Care, No. 22. Boston: DHCFP, July 2001.

[22] Massachusetts Extended Care Federation. “The State of the Nursing Facility Provider Community in Massachusetts.” Newton Lower Falls; MECF, Mar. 2003.  Data is based on the Massachusetts Rate Setting Commission and DHCFP Nursing Home Utilization Reports in addition to DMA Nursing Facility Telephone Utilization Surveys.

[23] Massachusetts Health Care Task Force. Final Report. Boston: DHCFP, 2002.

[24] Kyllo, Dave. “Home Health Care and Nursing Facility Care: Serving Separate Populations.” See http://www.rai.to/HOME%20CARE.htm, visited 23 May 2003.

[25] Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 13 June 2003.

[26] Silvia, Patricia. Boston Visiting Nurses Association. Telephone Interview. 11 June 2003.

[27] Gregorio, Tara. Personal Interview. 1 May 2003; Massachusetts Health Policy Forum moderated by Representative Harriette L. Chandler. Health Care Workforce Issues in Massachusetts. Boston: MHPF, 2000.

[28] Centers for Medicare and Medicaid Services. Health Care Industry Market Update: Nursing Facilities. 20 May 2003. See http://www.cms.gov/reports/hcimu/hcimu_05202003.pdf, visited 29 May 2003; Gregorio, Tara. Massachusetts Extended Care Federation. Personal Interview. 1 May 2003; Noble, Douglas B. Written Correspondence. 8 April 2003; Parker, Kate. Telephone Interview. 15 May 2003.

[29] Dreyer, Paul. Massachusetts Department of Public Health. Division of Health Care Quality. “Circular Letter: DHCQ 02-04-425.” Boston : DPH, 16 April 2002.

[30] Massachusetts Health Care Task Force. Final Report. Boston: DHCFP, 2002.

[31] Centers for Medicare and Medicaid Services. Health Care Industry Market Update: Nursing Facilities. See http://www.cms.gov/reports/hcimu/hcimu_05202003.pdf, visited 29 May 2003.

[32] Muse & Associates. “Estimated Difference in Medicare SNF Reimbursement for Add-ons Expiring in 2003 and 2004 (State by State)” Washington, D.C.: Muse & Associates. 2002.

[33] Centers for Medicare and Medicaid Services. Health Care Industry Market Update: Nursing Facilities. See http://www.cms.gov/reports/hcimu/hcimu_05202003.pdf, visited 29 May 2003.

[34] Muse & Associates. “Estimated Difference in Medicare SNF Reimbursement for Add-ons Expiring in 2003 and 2004 (State by State)” Washington, D.C.: Muse & Associates. 2002.

[35] Parker, Kate. Telephone Interview. 15 May 2003.

[36] Massachusetts Division of Health Care Finance and Policy-1 Nursing Facility Cost Report et al. In Massachusetts Health Care Task Force. Final Report. Boston: DHCFP, 2002.

[37] Massachusetts Division of Health Care Finance and Policy. Email Correspondence. 29 May 2003; Of the 459 freestanding nursing facilities that filed cost reports with the Division, 235 (51.2%) reported losses in 2001.

[38] Plumb, Scott. Massachusetts Extended Care Federation. Personal Interview. 19 May 2003.

[39] Noble, Douglas B. Written Correspondence. 8 April 2003; Telephone Interview. 22 April 2003.

[40] Massachusetts Department of Public Health. In Massachusetts Extended Care Federation. “The State of the Nursing Facility Provider Community in Massachusetts.” Newton Lower Falls: MECF, Mar. 2003.

[41] Massachusetts Extended Care Federation. Email Correspondence. 14 May 2003.

[42] Massachusetts Department of Public Health. In Massachusetts Extended Care Federation. “The State of the Nursing Facility Provider Community in Massachusetts.” Newton Lower Falls: MECF, Mar. 2003.

[43] Plumb, Scott. Massachusetts Extended Care Federation. Personal Interview. 19 May 2003.

[44] Wilkie, Ailish. Massachusetts Department of Public Health. Email Correspondence. 11 June 2003.

[45] Cryan, Ray. Massachusetts Department of Public Health. Division of Health Care Quality. Telephone Interview. 19 June 2003.

[46] McCabe, Kathy. “Plan to Close City-Owned Nursing Homes Sparks Protest; Workers Protest Nursing Home Closings.”  The Boston Globe, Boston, MA: 15 Sept. 2002.

[47] Massachusetts Extended Care Federation. Email Correspondence. 14 May 2003.

[48] Mary. Telephone Interview. 22 May 2003. (Last name omitted due to confidentiality).

[49] Massachusetts Health Care Task Force. Final Report. Boston: DHCFP, 2002.

[50] Massachusetts Extended Care Federation. Email Correspondence. 16 May 2003.

[51] Massachusetts Extended Care Federation. Email Correspondence. 14 May 2003.

[52] State House News Service. “AG Reilly, DPH Commissioner Obtain Emergency Receivership Order Against Owner of Nursing Home Company to Protect 349 Residents of Long-Term Care Facilities” Boston: SHNS, 6 June 2003.

[53] Costantino, Jessica. AARP. Telephone Interview. 30 May 2003.

[54] Mary. Telephone Interview. 22 May 2003; Roger and Ruth. Telephone Interview. 9 May 2003. (Last names omitted due to confidentiality); Gregorio, Tara. Massachusetts Extended Care Federation. Personal Interview. 1 May 2003.

[55] Massachusetts Division of Medical Assistance. Nursing Facility Census Survey. 1 Mar. 2003. In Massachusetts Extended Care Federation. Written Correspondence. 7 May 2003.

[56] Roger and Ruth. Telephone Interview. 9 May 2003. (Last name omitted due to confidentiality).

[57] Plumb, Scott & Tara Gregorio. Massachusetts Extended Care Federation. Personal Interview. 19 May 2003.

[58] Massachusetts Extended Care Federation. “Long Term Care Memo.” 25 Apr. 2003.

[59] Massachusetts Legislative Conference Committee. Fiscal Year 2004 Budget Conference Report. See http://www.state.ma.us/legis/04budget/outside.pdf, visited 20 June 2003.

[60] Massachusetts Extended Care Federation. “Long Term Care Memo. 25 April 2003.

[61] Office of Governor Mitt Romney. House Bill 2021. See http://www.state.ma.us/legis/bills/house/ht02021.htm, visited 21 May 2003.

[62] Massachusetts Extended Care Federation. “Long Term Care Memo. 25 April 2003.

[63] Moore, Senator Richard T. Massachusetts-A Caring Commonwealth: The Health Care Policy of Massachusetts. Boston: Massachusetts State Senate, May 2003.