Accessibility Policy

Thank you for visiting the web site for the Executive Office of Labor and Workforce Development (EOLWD). We appreciate that many visitors are concerned about accessibility to their digital government and we pledge that the EOLWD is committed to achieving meaningful accessibility to this online environment. This portal has been designed to offer an easy and efficient access to state government resources and services. In addition, reasonable efforts will be made to accommodate all users who use standard compliant web browsers, as well as using software, or assistive technology.

Standards for Compliance

Extensive effort is made to adhere to the standards set forth in Section 508 of the Rehabilitation Act of 1973, as amended. These standards were created to help remove barriers in information technology, make new opportunities available for people with disabilities, and encourage the development of technologies that help achieve these goals. For more information about these standards, please visit the Section 508 website ( or the Federal Access Board website (

In addition, this website also strives to comply with the Massachusetts web accessibility standards. These standards, adopted in May of 2000, were developed by the Massachusetts Information Technology Division (ITD) to ensure that all Massachusetts Agency web pages are accessible for all users. These standards are based on the World Wide Web Consortium's (W3C) Web Content Accessibility guidelines and have been actively incorporated throughout this website.

Downloadable Files and Videos

In order to retain the integrity of their layout when printed, some of the documents found on this website are produced with Adobe Acrobat. To improve viewing of these files, please download the latest Adobe Acrobat viewer which is available for free at the Adobe website. Download Adobe Acrobat Reader®

Videos are posted using Flash media technology. To view these videos, please download the latest Adobe Flash Player which is available for free at the Adobe website. Download Adobe Flash Player.

If you are unable to view any of the downloadable files or hear the audio on the videos on this website, efforts will be made to provide you with a hard copy or transcript of this material. Simply contact the webmaster, indicating the specific pdf file or video.

Contact Us

If any file format prevents you from accessing the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the web page address of the requested material, and the best way to contact you.

We also welcome your questions about this accessibility statement and comments on how to improve the website's accessibility.

Please contact us through our online Web Accessibility Issues form or via mail at:

Executive Office of Labor and Workforce Development
c/o Customer Outreach
19 Staniford St, 4th Floor
Boston, MA 02110.

IMPORTANT: Only messages regarding technical accessibility will be answered at the above email and address. All other questions should be sent to the specific agency. See Contact Us list.