File Online Now

Massachusetts employers can now file their Work Opportunity Tax Credit (WOTC) requests on-line at

Open an online account at (preferred method of filing)
    • Prompts you through the WOTC application process
    • Receive e-mails when there is activity on a case
    • Overnight determination on many categories
    • Immediate access to WOTC certifications
    • Ability to bulk WOTC upload requests
    • News updates regarding WOTC program

The WOTC is a Federal tax credit available to employers for hiring individuals from certain target groups who have consistently faced significant barriers to employment. Request an account and be on your way to potential Federal tax credits.

Please be aware that the WOTC program is sometimes in a “re-authorization lapse”.  For further information and guidance please review the latest updates on the Department of Labor’s WOTC website:

Tax Credit For Hiring Program

The Work Opportunity Tax Credit (WOTC) is a Federal tax credit incentive that employers may receive for hiring individuals from certain target groups who have consistently faced significant barriers to employment. The main objective of this program is to enable the targeted employees to gradually move from economic dependency into self-sufficiency as they earn a steady income and become contributing taxpayers, while participating employers are compensated by being able to reduce their federal income tax liability.

Employers make the hiring decision, and there is no limit to the number of new hires who can qualify the employer for the tax savings, but individuals must be identified as members of one of these targeted groups before a job offer is made.  For a list of the targeted groups, go to

Amount of the Credit

The amount of the tax credit is based on a percentage of qualified wages paid to the new employee for the first year of employment only (with the exception of the long term TANF recipient).  Both the percentage and the cap on qualifying wages vary based on which target group the new employee falls into.  For more details on WOTC benefit amounts, go to

Application Process

The first step is pre-screening to determine eligibility. The job seeker or the employer must complete the following forms:

  1. Page 1 of IRS Form 8850, Pre-Screening Notice and Certification Request for the Work Opportunity Tax Credit, by the date of the job offer; and page 2 after the individual is hired.  Employers can obtain copies of IRS 8850 by visiting or calling 1-800-829-3676.
  2. ETA Form 9061, Individual Characteristics Form, if the new hire has not been given an ETA Form 9062; OR ETA Form 9062, Conditional Certification Form, if provided to the job seeker by a Participating Agency, a SWA, or a Vocational Rehabilitation Agency.  Employers can obtain copies of ETA 9061/9062 by visiting

The employer and the job seeker must sign the Form 8850, under penalty of perjury, attesting that the job seeker is a member of a target group. The employer then forwards the forms to the Department of Career Services no later than the 28th day after the job seeker begins work at the following address:

Work Opportunity Tax Credit Unit
Department of Career Services
19 Staniford Street
Boston, MA 02114

More Information

Other filing options if not able to file online:

  1. Mail to:   Department of Career Services
                    WOTC Unit, First Floor
                    19 Staniford Street
                    Boston, MA 02114
  2. E-Mail to
  3. Fax to 617-727-8671 (call first please 617-626-5353)

For more information, please contact Jack Sprince at 617 626-5730 or Email at Jackson.E.Sprince@MassMail.State.MA.US

For more information and additional filing options (fax,email,online), contact the Department of Career Services at (617) 626-5300.