Ask to be connected. If asked the purpose of the call is business...

"Hello, this is ______________." "I would like the name of the person in charge of the______________________________(desired department), please.

"Hello, Mr./Ms.__________(name of Dpt. Head), my name is ..."

If applicable, give the name of person who suggested that you call...

"Mr./Ms.____________________Smith suggested I call you. I am interested in the________________________(name of position). "

If applicable, talk about how you found out about the job...

"I am responding to the ad on (name of publication, posting, bulletin, career service agency), regarding the________(title of position)."

If the department head is in a hurry and wants to end the conversation...

"I understand that you are extremely busy, but could we set up an interview at your earliest convenience? "

If the department head wants you to call back...

"When is a good time for me to reach you? "

If the department head wants more information... Give power statement regarding work experience, training, skills...

"I have worked____ (number of years) at___(agency name of former employer), where I___(past work activities related to skills in prospective job.)" or:

"I have experience in_____(duties and work related activities). I am very interested in pursuing a career in____(field of related work)."

Getting the interview...

"I would like to set up an interview at your earliest convenience."
  • Make sure to have your a calendar at hand and some tentative dates.
  • Do not ask for directions. Call later and ask the receptionist.

If you are rejected...

"Could I come in and talk with you anyway, in case something opens up in the near future?"
  • Make sure to have calendar at hand.
  • Do not ask for directions. Call later and ask receptionist.

Ask for other leads...

"Can you suggest any other places I could contact? Who would I speak to there?"
"Thank you for your time."