The Massachusetts One-Stop Career Centers provide services specifically targeted at helping unemployment insurance claimants return to work:
- The ReEmployment Services (RES) Program is an initiative designed to provide intensive career center services to unemployment insurance claimants. First, claimants attend a Career Center Seminar (CCS) which will inform them about available career center services and programs. After the seminar, they work with a job counselor to conduct a needs assessment and develop a Career Action Plan (CAP). The CAP is designed to help organize their job search and recommend career center services to help them find and qualify for meaningful employment.
- Some unemployment insurance claimants will be required to participate in RES services through the Reemployment and Eligibility Assessment (REA) Program, a program funded by the US Department of Labor to help unemployment insurance claimants return to work faster. If applicable, claimants receive a notification that they have been randomly selected to participate in REA within four weeks of filing for unemployment. In addition to RES services, they meet one-on-one with a REA specialist to review their Career Action Plan and work search activities and receive individualized coaching. Once selected, participation is mandatory and failure to comply with requirements may cause a delay or loss of unemployment benefits.
