- Restored the integrity of the state's public sector labor relations agencies, through agency reorganization, achieving a 15% reduction in the open case docket and reducing the time, to a probable cause determination from 2-3 years to 60-80 days.
- Initiated Electronic Benefit Payments to unemployment claimants to replace between 60,000 and 100,000 UI benefit checks each week at a savings of about $3.5 million annually.
- Relocated Labor agencies from private buildings into one location in the state's Hurley Building to save hundreds of thousands of dollars in lease costs.
- Automated the DWD accounts payable function to allow vendors to submit invoices electronically, saving time on the paper process and allowing the agency to take advantage of discounts offered by vendors for prompt payment.
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