DLS has a team of inspectors stationed across the state who investigate tips and complaints and stop by worksites to inspect contractors and others that are performing RRP work. DLS inspectors check to see that work is being performed by properly trained and licensed workers and contractors, and that the work is being conducted safely and as required by the regulation. Contractors found in violation of the RRP regulation can face penalties by DLS such as: issuance of a Cease Work Order; license suspension or revocation; civil penalty fines of up to $5,000 per violation.
If you think a contractor or worker is not following proper procedures, or is doing something that is unsafe, you should call DLS at 617-626-6960 and let us know where the work is being done, or fill out the Tip and Complaint form:
RRP COMPLAINT FORM