• Alert - No Active Alerts
  • Skip to main content
  • Skip to main menu
  • Need help resizing text?
  • State Agencies
  • State A-Z Topics
Go to Mass.gov home.
The Official Website of the Executive Office of Labor and Workforce Development (EOLWD)
Labor and Workforce Development
Search

Main Menu

  • Unemployment Insurance

    Expand Unemployment Insurance

    • Filing A Claim

      • Initial Claim
      • Weekly Benefit
      • Issues with Claims

    • Programs and Services for Claimants

      • Medical Security Program
      • Section 30 Training
      • Job Seeker Services

    • Assistance Programs

      • Mass 2-1-1
      • Basic Needs
      • Child Care

    • Filing UI Contribution

      • Unemployment Insurance
      • Unemployment Health Insurance (UHI)
      • Employer Contributions

    • Business Support

      • WorkSharing
      • Labor Market Information
      • Recruiting and Hiring

    • Resources

      • Contact Information
      • Forms and Publications
      • Frequently Asked Questions

    See all 7 topics in Unemployment Insurance

    Workplace Faud

  • Employment Services

    Expand Employment Services

    • Job Seeker Services

      • Job Hunting
      • Career Planning
      • Online Services

    • One-Stop Career Centers

      • Career Centers
      • Career Center Programs
      • Veterans' Programs and Services

    • Education and Training

      • Updating Your Skills
      • Finding Training Opportunities
      • Paying for Training

    • Businesses Services and Programs

      • Recruiting and Hiring
      • Rapid Response
      • Trade Adjustment Assistance (TAA)

    • Business Training Support

      • Workforce Training Fund Programs (WTFP)
      • TrainingPro
      • On-the-Job Training (OJT)

    • Resources

      • Multi-Lingual Forms
    one stop career right

  • Labor Standards

    Expand Labor Standards

    • Division of Wage Standards

      • Minimum Wage Program
      • Employment Agencies Program
      • Prevailing Wage Program

    • Employment Agencies Program

      • Initial License and Registration Application pdf format of Initial License and Registration Application
      • Licensed Employment Agency List pdf format of Licensed Employment Agency List
      • Guidance Documents

    • Occupational Safety and Health Programs

      • Massachusetts Workplace Safety and Health Program
      • On-site Consultation
      • Occupational Lead Poisoning Registry

    • Lead Program

      • Lead Applications and Forms
      • Lead License Lists
      • RRP

    • Asbestos Program

      • Asbestos License and Certification Applications
      • Asbestos License Lists

    • Division of Apprentice Standards

      • Apprenticeship for Employers
      • Apprenticeship for Workers
      • Sponsoring Apprentices
    lead logo right

  • Workers' Compensation

    Expand Workers' Compensation

    • Injured Workers

      • Injured Workers' FAQs
      • How Workers' Comp Works
      • Filing your Workers' Compensation Claim
      • more... of Injured Workers

    • Employers

      • Office Of Safety
      • Investigations, Office of
      • Overview
      • more... of Employers

    • Attorneys

      • DMS
      • Attorney FAQ's
      • Best Practices
      • more... of Attorneys

    • Forms and Publications

      • Workers' Compensation Forms
      • Employer's Guide to Workers' Compensation
      • Injured Workers' Guide To WC
      • more... of Workers' Compensation Forms and Publications

    • Directions and Contact Information for DIA Offices

      • Boston
      • Fall River
      • Lawrence
      • more... of Directions and Contact Information for DIA Offices

    • Online Services

      • Online Login
      • Apply For A DIA Online Account
      • Online Payments
      • more... of Online Services
    verify

  • Labor Relations

    Expand Labor Relations

    • Policies and Procedures

      • In Person Investigation
      • Clarification or Amendment Guidelines

    • Decisions

      • 2012 Decisions
      • 2011 Decisions

    • Statutes

      • M.G.L. c.23C
      • M.G.L. c.23, 90, Et Seq
      • Chapter 120 of the Acts of 2007
    LWD Logo

  • Labor Market Information

    Expand Labor Market Information

    • Employment and Jobs

      • Current Employment Statistics (CES-790)
      • Employment and Wages (ES-202)

    • Labor Force

      • Labor Force and Unemployment Rates
      • Cities and towns by selected area

    • Occupations

      • Occupational Employment and Wage Statistics (OES)
      • Occupational Projection
      • Projections by Area

    • Massachusetts Projections

      • Occupational Projection
      • Projections by Area

    • Employers

      • Largest Employers
      • Employer Locator by City and NAICS

    • Data/Statistics

      • Current Employment Statistics (CES-790)
      • Employment and Wages (ES-202)
      • Labor Force/Unemployment Rates
    lmi right

Breadcrumbs

  1. Home
  2. Unemployment Insurance

Department of Unemployment Assistance

Online Services

  • File weekly unemployment claims online
  • Print your 1099G Form
  • Set up or change your tax withholding deductions
  • Verify unemployment benefit payment information
  • Set up, cancel or change Direct Deposit
  • Quest Revenue online services
  • Apply For and Manage WorkSharing on the Web

Quick Links

  • Assistance Programs
  • Federal Extensions
  • Check Current Employer Contribution Rates
  • Information for Municipals

Key Resources

  • Find UI Walk-In Services
  • Find Career Center Services
  • File an Initial Claim
  • File Weekly Claim
  • How UI Benefits are Determined
  • Tax Withholding for Claimants
  • Frequently Asked Questions
  • Glossary
  • Forms and Publications
  • Joint Task Force
call center

TeleClaims: File A New Claim / Reopen A Claim

Call Schedule to talk to an agent.
Monday to Friday: 8:30am - 4:30pm. To ensure that everyone can reach an agent without experiencing long wait times or busy signals, please adhere to the schedule above. And try back again if you cannot get through. Thank you for your patience.

Complementary Content

michelle amante title card

News & Updates

Subscribe to News & Updates RSS feed. Learn more about RSS

Our Organization

  • TeleClaim Center
  • Medical Security Program
  • Section 30 Training
  • Electronic Payment Methods
  • Interstate Claims
  • Fraud Prevention and Reporting
  • Hearings
  • Overpayment
  • WorkSharing
  • Contact Us
  • Contact Numbers for DUA Revenue Services
  • Labor Market Information

Topic Menu

  • Site Policies
  • Feedback
  • Contact Us
  • Jobs

© 2012 Commonwealth of Massachusetts.
Mass.Gov® is a registered service mark of the Commonwealth of Massachusetts.