In order to maintain eligibility for Unemployment Insurance (UI) benefits, Massachusetts General Law requires that you conduct an active search for work in each week in which you claim benefits. The Massachusetts Department of Unemployment Assistance requires that as a condition of eligibility you must;

  • Make at least 3 work searches per week. Each work search must be conducted on a different day;
  • Keep a detailed written log of your work search activities. Remember to bring printed completed copies of all Work Search Activity Logs to your Career Center appointments.
  • Provide your work search information to DUA upon request.

The following guidelines describe the types of activities that may constitute a productive work search contact. Productive work search contacts include, but are not limited to:

  • Registering for work and reemployment services with a local One-Stop Career Center.
  • Completing a job application in person or online with employers who may reasonably be expected to have openings for suitable work.
  • Mailing a job application and/or résumé, as instructed in a public job notice.
  • Making in-person visits with employers who may reasonably be expected to have openings.
  • Sending job applications to employers who may reasonably be expected to have openings for suitable work.
  • Interviewing with potential employers in person or by telephone.
  • Registering for work with private employment agencies or placement services.
  • Using the employment resources available at One Stop Career Centers that may lead directly to obtaining employment, such as:
    • obtaining and using local labor market information;
    • participating in skills assessments for occupation matching;
    • participating in instructional workshops; or
    • obtaining and following up on job referrals from the Career Center.
  • Attending job search seminars, career networking meetings, job fairs, or employment-related workshops that offer instruction in improving individuals' skills for obtaining employment.
  • Using online job matching systems, including the Massachusetts One-Stop Employment System (MOSES).  
  • Reporting to the Union Hall, if this is your primary work search method.
  • Using other job search activities such as reviewing job listings on the internet, newspapers or professional journals, contacting professional associations, networking with colleagues or friends.

For each week for which of UI benefits are requested, you must search for work in accordance with these guidelines, and must engage in at least the minimum number of work search activities as stated.  You are expected—as a condition of eligibility—to keep weekly records of your work search activities, and to submit to DUA all details about your work search activities when notified by DUA to do so.  You may be declared ineligible for any week(s) where you do not meet the requirements of the law. You may be required to repay unemployment benefits received to which you were not entitled.

Weekly work search records should include a list of all work search activities, including dates, names and titles of persons contacted, telephone numbers, addresses (mail, email, or Web), and the results of each activity.


Work Search Audit

DUA is required by Federal law to randomly review claimants’ work search activities to determine whether applicants have met all of the work search requirements.  If you are selected by DUA for a random review, DUA will attempt to confirm your documented work search activities.   

It is very important that you keep a record of your work search activities. If you are randomly selected for  a review, you will be required to send your records to the DUA.  If you fail to provide DUA with a record of your work search activities when requested, you may lose your unemployment benefits for that week. 

If you have any questions, please contact the DUA TeleClaim Center. 
 

EUC Random Work Search Audit

Federal law requires the Department of Unemployment Assistance (DUA) to review the work search records for any given week of a randomly selected group of claimants receiving Emergency Unemployment Compensation (EUC) unemployment benefits to make sure that claimants receiving EUC unemployment benefits are meeting Massachusetts’s work search requirements.  If you are selected for review, DUA will audit your records of weekly work search activities and will attempt to verify at least one work search activity or contact that is listed on your Work Search Activity Log.  

DUA may use a number of different methods may be used to verify your work search activity.  For example, if you state on your Work Search Activity Log that you sent a resume to an employer by e-mail:

•           DUA may verify that the resume was sent by requesting that you provide a snapshot of your “Sent Items” e-mail log.  This will contain information such as the recipient, subject of the document, the date and time the document was sent by you to the intended recipient, etc.

•           Verification can also be made by you providing documentation that shows the employer’s acknowledgement of the application and/or resume.

•           DUA may also contact the employer by telephone.

If you state on your Work Search Activity Log that you have searched for work by searching the “Help Wanted” section of a newspaper (either paper or the internet), or that you searched for work by visiting job or employer websites, DUA may ask you to provide a dated copy of the newspaper’s “Help Wanted” page or a dated copy of the job listings page from the website that you visited.

It is important that you keep copies of all of your e-mail exchanges and/or other electronic and paper evidence as part of your work search records in case you are randomly selected for a review of those records.  If you cannot provide DUA with a copy of your Work Search Activity Log and supporting documentation, or if DUA is unable to verify one of the work search activities listed on your Work Search Activity Log, you may be determined as ineligible for the unemployment benefits you received for that week.  If you have any questions regarding the EUC Random Work Search Audit, please contact:

Department of Unemployment Assistance
UI Program Integrity Department
Charles F Hurley Building
19 Staniford Street-2nd Floor
Boston, MA 02114
ATTENTION: EUC Work Search Audit Division


Work Search Activity Log

A record of work search activity may be submitted on UI Online. You may also use the following log to maintain a record your work search activities. 

Work Search Activity Log pdf format of Work Search Activity Log
(Do not return this form until you are notified.)