Just a reminder, DUA Debit Cards expire after 3 years.  If your card is expiring this month and you have not yet received a replacement card, please call Bank of America at (855) 898-7292.

DUA Debit MasterCard

Unless you sign up for direct deposit, you will be mailed a DUA Debit Card to receive further payments.  Be sure to follow the instructions to activate your card.

Effective September 15, 2014, you may use your DUA Debit Card to withdraw up to $1,000 from an ATM during any 24 hour period, if funds are available.

Note: You have 12 months from the date of distribution to access UI benefits issued to you.  If you fail to cash a paper check or activate a debit card, the funds from the paper check and/or any unused funds deposited on the inactive debit card will be credited back to the UI trust fund.

Direct Deposit

Direct Deposit of Unemployment Benefit Payments is available to new and existing claimants. Sign up today by phone or web. 

Direct Deposit now has a dedicated phone line and a multi-language menu. The phone number is (617) 626-6570.

•        Press 1 for English

•        Press 2 for Spanish

•        Press 3 for Portuguese

•        Press 4 for Cantonese