Beginning on the Sunday after you apply for benefits, you must request benefit payment for each week. When requesting benefit payment, you certify your eligibility for the previous week. 

To request weekly benefit payment, you must let DUA know whether:

  • You looked for work that week
  • You were able to work and available for work that week
  • You worked during that week

You can request weekly benefit payments using UI Online or by calling TeleCert. Payments will not be made to you unless you request them.  Payments will also not be made until it has been determined that you are eligible.

If you do not request weekly benefit payment for even one week because you returned to work, or for other reasons, your claim will be closed. You may reopen it using UI Online or by calling the TeleClaims Center.

Note: You have 12 months from the date of distribution to access UI benefits issued to you.  If you fail to cash a paper check or activate a debit card, the funds from the paper check and/or any unused funds deposited on the inactive debit card will be credited back to the UI trust fund.

How to Avoid Problems

Navigating through the UI system can be confusing.  If you have a question, contact DUA for help. 

10 Things You Should Know about Requesting UI Benefits

Top 10 things you should know when requesting weekly benefit payments.