Any business operating in Massachusetts can use DUA's Online Services for Business. Multiple employees can be registered to use some or all of the services.
To safeguard your company's information, however, we want to make sure that any employee of the company who registers to use these services is authorized to do so. And is authorized to access the specific applications selected.
You can read here about the individual registration process and the steps that DUA takes to guarantee that anyone accessing information about an individual business is approved by an officer of that company. . .
The online service registration process consists of four parts:
1. Complete the Online Services Registration Form
- Go to the Registration page. To get started, you will:
- Enter the DUA employer identification number.
- Confirm the DUA employer identification number.
- Click on Submit
- Enter your name, E-mail address, telephone number, title/position
- Create a user ID
- Create and confirm a password
- Choose a secret question from a list and answer that question. This is to protect-and identify you-if you forget your password.
The last part is to select which of our UI Online services you want to access.
Once the registration process is completed, this is what will happen to ensure that the user is authorized by the company/organization to access these services.
2. DUA Will Mail an Authorization Letter to the Employer's Legal AddressThis is the address currently on file with DUA's Contribution's Department. This may not be the current work address of the person registering for access to the online services.
The authorization letter:
- lists the business services on the DUA Web site;
- explains who must authorize use of these services;
- outlines the action needed;
- defines the time frames; and
- explains how notification of approval/disapproval will be communicated.
3. The Employer Returns the Authorization Form.
Included with the letter will be an authorization form that must be returned to DUA. It is important to be aware that DUA will not grant any access without approval, and acceptance of the terms and conditions of online access.