Regular UI Online Hours: 6:00 am - 10:00 pm daily.
Due to scheduled system maintenance, UI Online will not be available:
o Every week from 7:00 pm Friday - 7:00 am Saturday; and
o Every 1st and 3rd Saturday of the month from 3:00 pm to 6:00 am on Sunday
Please be advised that UI Online is not compatible with Mozilla Firefox (V 49.01). Please use another browser, such as Google Chrome or Internet Explorer and please refer to the computer requirements on the DUA web site for the support versions of Internet Browsers.
Notice: If you use IE 10 browser and you are misdirected to the Employer Login screen, please turn on your Compatibility View.
For new users: Computer requirements | Quick Start Guide | UI Guide file size 1MB
Not able to use UI Online? Telephone services are available. To apply for UI benefits by phone, call the TeleClaim Center. To request your benefit payment by phone, call TeleCert. See the new TeleCert Questions.
Want to switch from TeleCert to UI Online? Follow instructions to switch .