File a Claim,
Re-activate Your Claim,
Change Your Address,
Customer Assistance
TeleClaim Center 1-617-626-6800
1-877-626-6800 toll-free (from area codes 351, 413, 508, 774, 978)
Expanded Hours:  7:30am to 4:30pm Monday - Friday.

Claim weekly UI benefits by phone
(in English and Spanish)
TeleClaim Center
1-617-626-6338 Sunday - Friday
7:00 a.m. to 7:00 p.m. Sunday hours extended to 10 p.m.

Verify your UI check status
Check Status Service
1-617-626-6563

Change Your PIN
(Personal Identification Number)
PIN Service
1-617-626-6943

Resolve problem
Provide feedback
Problem Resolution Unit
1-617-626-5400

Request/change Tax Withholding from your UI check
Income Tax Withholding Unit
1-617-626-5829

Get information/apply for Health Insurance
Medical Security Program Office
1-800-908-8801
Contact Training Opportunities Program/Section 30 and
Trade Readjustment Allowances		1-617-626-5375

Answer questions on Child Support
Child Support Unit
1-617-626-6393

Request Overpayment Waiver
Overpayment Recovery Unit
1-617-626-6300

Get help for an Interstate Claim
Interstate Department
1-617-626-6140

Report Fraud
Fraud Hotline
1-800-354-9927

Apply for Approved Training
Section 30 Office
1-617-626-5375

Get information on a pending Appeal Hearing Hearings Interactive Voice Response System (IVRS)
Hearings Department
1-617-626-6561

Hearings main lines
Boston
Lawrence
Brockton
Springfield
 
1-617-626-5200
1-978-738-4400
1-508-894-4777
1-413-452-4700

Relay service for use by deaf and hard of hearing individuals
1-800-439-0183 or 711