Information We Need From You
Be sure to have these information ready before you file your claim.
Unemployment Insurance (UI) Alert
Third-party agents not allowed to file claims on behalf of laid off workers.
File by Phone
Call TeleClaim to file a new claim for benefits.
If You Have Moved from Massachusetts
Instructions for filing an interstate claim.
Combined-Wage Claim
To file a Combined-Wage Claim with Massachusetts as the Paying State, you must have worked and earned wages in the Massachusetts base period(s), as well as that of another state, prior to filing.
Filing for Disaster Unemployment Assistance
If a disaster is declared in your county and your employment is affected, you may be eligible for UI benefits.
What Happens After You File an Unemployment Claim
After you file a claim, a number of actions will be set in motion - some actions need to be taken by DUA while others need to be taken by you as a claimant.






