You must report any changes in your employment status. 

  • Return to work: Once you return to full-time work, your eligibility ends.  You must stop claiming weekly benefits.  You cannot collect UI benefits after you have started work, regardless of whether you have been paid or not. 
  • Part-time work: If you get a part-time job while collecting UI benefits, report your earnings on your weekly claim filing. You are allowed to earn up to 1/3 of your benefit rate before deductions are made from your check. You may be eligible for partial benefits during your benefit period. 
  • Not able to work: You must inform if you are sick, injured, attending school or are unable to work during any week for which you claim benefits.

Updating Personal Information

If you move, make sure you call TeleClaim with your new mailing address (1-617-626-6800 or toll free 1-877-626-6800 from area codes 351, 413, 508, 774, 978).  Your UI check cannot be forwarded.