Protecting the integrity of the unemployment insurance program is a responsibility that we take seriously.

Through our Program Integrity Department, the Massachusetts Department of Unemployment Assistance focuses on the prevention, detection, investigation and prosecution of those who defraud or attempt to defraud the unemployment insurance program.

Help us ensure that unemployment benefits go to those in need

If you suspect someone is:

  • Collecting unemployment benefits and still working full-time 
  • Not reporting part-time earnings while collecting benefits 
  • Paying employees under the table 
  • Misclassifying employees as independent contractors

Contact us - All tips are anonymous


5 easy ways to report UI fraud

  1. Call our 24 Hour Fraud Hotline: 800-354-9927
  2. Email
  3. Complete the Suspicious Fraud Activity Online Form
  4. Write to the UI Program Integrity Department, P.O. Box 8610, Boston, MA 02114.
  5. Fax information to 617-723-5312

DUA works with other agencies to prevent UI Fraud

Numerous actions are taken by the UI Program Integrity Department to prevent and detect the fraudulent collecting of benefits. Unemployment Insurance records are matched against records from other agencies:  

  • Massachusetts Department of Revenue:  
    • Wage records are compared with records of current UI claims to ensure that claimants who work part-time while collecting UI benefits report those earnings to DUA.
    • New Hire report is also matched against UI records to check that claimants who return to work do not continue to collect benefits. It is important for both workers and employers to be aware that eligibility for UI benefits ends on the day an individual starts full-time work.
  • State and federal agencies including the Social Security Administration, the state Department of Corrections:  These records are also matched to prevent ineligible claimants from collecting unemployment benefits.

Once DUA establishes that a claimant has collected unemployment insurance benefits to which he or she was not entitled, the Program Integrity Department's Recovery Unit aggressively works to recover the overpaid benefits. A variety of collection tools are utilized including criminal and civil prosecutions, the interception of Massachusetts state income tax refunds, mail dunning, and the offset of any future unemployment benefits. Additionally, DUA levies a 12 percent annual interest charge against any outstanding overpayment balance if the claimant was determined to be "at fault".

Anti-Fraud Awareness

Employers can download and display this poster in the common area of the business.  

English: AntiFraud Poster links to PDF file.        

Spanish:  Póster anti-fraude  pdf format of Póster anti-fraude
     Enlace al video