Apply for UI Benefits (File a Claim),
Re-activate Your Claim,
Change Your Address,
Customer Assistance
TeleClaim Center 1-617-626-6800
1-877-626-6800 toll-free (from area codes 351, 413, 508, 774, 978)
 
Request benefit payment (sign or certify) by phone
(in English, Spanish and Portuguese)

TeleCert
1-617-626-6338
6:00 a.m. to 10:00 p.m.

Verify your UI check status

Payment Status Service
1-617-626-6563

Change Your PIN
(Personal Identification Number)

PIN Service
1-617-626-6943

Resolve problem
Provide feedback

Problem Resolution Unit
1-617-626-5400

 

Contact Training Opportunities Program, Trade Readjustment Allowances and WorkShare

 

Special Programs Unit
1-617-626-5521


Answer questions on Child Support

Child Support Unit
1-617-626-6393

Request Overpayment Waiver

Benefits Collection Unit
1-617-626-6300

Get help for an Interstate Claim

Interstate Department
1-617-626-6140

Report Fraud

Fraud Hotline
1-800-354-9927

Apply for Approved Training

Training Opportunities Program Unit
1-617-626-5521

Hearings main lines
Boston
Lawrence
Brockton
Springfield
 

1-617-626-5200
1-978-738-4400
1-508-894-4777
1-413-452-4700

Relay service for use by deaf and hard of hearing individuals

1-800-439-0183 or 711

Recommended Content

People also viewed...

You recently viewed...

Personalization is OFF. Your personal browsing history at Mass.gov is not visible because your personalization is turned off. To view your history, turn your personalization on.

Learn more on our .

*Recommendations are based on site visitor traffic patterns and are not endorsements of that content.