Apply for UI Benefits (File a Claim),
Re-activate Your Claim,
Change Your Address,
Customer Assistance
TeleClaim Center 1-617-626-6800
1-877-626-6800 toll-free (from area codes 351, 413, 508, 774, 978)
Business Hours Effective 04/14/14: 8:30am to 4:30pm Monday through Friday.
Request benefit payment (sign or certify) by phone
(in English, Spanish and Portuguese)

TeleCert
1-617-626-6338
6:00 a.m. to 10:00 p.m. daily beginning July 1, 2013

Verify your UI check status

Payment Status Service
1-617-626-6563

Change Your PIN
(Personal Identification Number)

PIN Service
1-617-626-6943

Resolve problem
Provide feedback

Problem Resolution Unit
1-617-626-5400

Answer questions on Health Insurance

Medical Security Program Office
1-800-908-8801
Contact Training Opportunities Program, Trade Readjustment Allowances and WorkShare
Special Programs Unit
1-617-626-5521

Answer questions on Child Support

Child Support Unit
1-617-626-6393

Request Overpayment Waiver

Benefits Collection Unit
1-617-626-6300

Get help for an Interstate Claim

Interstate Department
1-617-626-6140

Report Fraud

Fraud Hotline
1-800-354-9927

Apply for Approved Training

Training Opportunities Program Unit
1-617-626-5521

Hearings main lines
Boston
Lawrence
Brockton
Springfield
 

1-617-626-5200
1-978-738-4400
1-508-894-4777
1-413-452-4700

Relay service for use by deaf and hard of hearing individuals

1-800-439-0183 or 711

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