Apply for UI Benefits (File a Claim),
Re-activate Your Claim,
Change Your Address,
Customer Assistance
TeleClaim Center 1-617-626-6800
1-877-626-6800 toll-free (from area codes 351, 413, 508, 774, 978)
 
Request benefit payment (sign or certify) by phone
(in English, Spanish and Portuguese)

TeleCert
1-617-626-6338
6:00 a.m. to 10:00 p.m.

Verify your UI check status

Payment Status Service
1-617-626-6563

Change Your PIN
(Personal Identification Number)

PIN Service
1-617-626-6943

Resolve problem
Provide feedback

Problem Resolution Unit
1-617-626-5400

 

Contact Training Opportunities Program, Trade Readjustment Allowances and WorkShare

 

Special Programs Unit
1-617-626-5521


Answer questions on Child Support Garnishments

Child Support Unit
1-617-626-6393

Request Overpayment Waiver

Benefits Collection Unit
1-617-626-6300

Get help for an Interstate Claim

Interstate Department
1-617-626-6800

Report Fraud

Fraud Hotline
1-800-354-9927

Apply for Approved Training

Training Opportunities Program Unit
1-617-626-5521

Hearings main lines
Boston
Lawrence
Brockton
Springfield
 

1-617-626-5200
1-978-738-4400
1-508-894-4777
1-413-452-4700

Relay service for use by deaf and hard of hearing individuals

1-800-439-0183 or 711