Assistance Programs for Massachusetts Residents
Where to find help, information and referrals

The Commonwealth of Massachusetts and partner organizations provide a wide range of services to help individuals who have exhausted or may soon exhaust their unemployment insurance claim. Unemployed individuals may be eligible for assistance to meet basic needs as well as other services such as health care, counseling, employment and training assistance, and more. You can either call 2-1-1 to learn about a broad range of resources or contact these agencies and organizations directly to inquire about their programs.

Mass 2-1-1

2-1-1 is available 24 hours a day, 7 days a week and is staffed by counselors that can get you the help you need.

All calls are free and confidential. Trained counselors can assist you with almost any challenge such as child care options,
workforce retraining, mental health issues, or housing and rental assistance.

Mass 2-1-1 is available 24 hours a day, 7 days a week. 

The Mass 2-1-1 TTY number is 508-370-4890.

Learn more about Mass 2-1-1 »

Mass 2-1-1 Resource Locator »

2-1-1 Flyer

For the convenience of claimants, this information is provided in English and nine other languages. 

English pdf format of ma_assistance_programs.pdf

English Text Version txt format of ma_assistance_programs.txt

Spanish pdf format of 2-1-1 Spanish

Portuguese pdf format of 2-1-1 Portuguese

Chinese pdf format of 2-1-1 Chinese

Vietnamese pdf format of 2-1-1 Viet.pdf

Haitian Creole pdf format of 2-1-1 Haitian Creole

Russian pdf format of 2-1-1 Russian

Italian pdf format of 2-1-1 Italian

Khmer pdf format of 2-1-1 Khmer.pdf

Laotian pdf format of 2-1-1 Lao.pdf