For questions and issues related to unemployment insurance benefits, filing initial claim, filing weekly claim by phone or over the Internet, issues with claims, and other issues associated with unemployment benefits:
Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-6560
| Unemployment claim status, general eligibility, benefit checks, claim issues/adjudication | 617-626-6800 |
| TeleCert (claim weekly benefits by phone) | 617-626-6338 |
| Unemployment check status | 617-626-6563 |
| Change your TeleCert PIN | 617-626-6943 |
| Unemployment claim wages | 617-626-5039 |
| Tax withholding (Form 1099) | 617-626-5647 |
| Child Support Unit | 617-626-6393 |
| Interstate (moved out-of-state) unemployment claim | 617-626-6140 |
| Medical Security Program (MSP) | 800-908-8801 |
| Section 30 | 617-626-5375 |
| Overpayment | 617-626-6300 |
| Report Fraud | 800-354-9927 |
| Hearings main number | 617-626-6561 |
| Problem Resolution | 617-626-5400 |
| To find a Career Center near you | 877-US 2 JOBS |
| TDD/TYY | 800-439-2370 |
| Relay service for use by deaf and hard of hearing individuals | 800-439-0183 or 711 |
| Hearings main number | 617-626-6561 |