For questions and issues related to unemployment insurance benefits, filing initial claim, filing weekly claim by phone or over the Internet, issues with claims, and other issues associated with unemployment benefits:

Charles F. Hurley Building
19 Staniford Street
Boston, MA 02114
Tel: 617-626-6560
 

Unemployment claim status, general eligibility,
benefit checks, claim issues/adjudication
 
617-626-6800
TeleCert (claim weekly benefits by phone)
 
617-626-6338
Unemployment check status
 
617-626-6563
Change your TeleCert PIN
 
617-626-6943
Unemployment claim wages
 
617-626-5039
Tax withholding (Form 1099)
 
617-626-5647
Child Support Unit
 
617-626-6393
Interstate (moved out-of-state) unemployment claim
 
617-626-6140
Medical Security Program (MSP)
 
800-908-8801
Section 30
 
617-626-5375
Overpayment
 
617-626-6300
Report Fraud
 
800-354-9927
Hearings main number
 
617-626-6561
Problem Resolution
 
617-626-5400
To find a Career Center near you
 
877-US 2 JOBS
TDD/TYY
 
800-439-2370
Relay service for use by deaf and hard of hearing individuals
 
800-439-0183 or 711
Hearings
Greater Boston Regional Hearings Office:  617-626-5200
Northeast Regional Hearings Office (Lawrence:  ) 978-738-4400
Southeast Regional Hearings Office (Brockton):   508-894-4777
West/Central Regional Hearings Office (Springfield):  413-452-4700