Employer User Guide

   Complete Employer User Guide  file size 7MB     

Cover and Full Table of Contents 

QUEST Quick Start

How to Start With QUEST 

Getting Support From DUA 

QUEST Requirements 

System Overview 

Accessing QUEST (First Time and Regular Login/Logout) 

Navigation and Software Tips 

Changing/Resetting a Password 

Employer Registration  file size 1MB

Account Activation 

Account Maintenance

About Account Maintenance, and Navigating to Account Maintenance 

View Employer Account Profile 

Address Information and Correspondence Preference 

Maintain Employer Name 

Maintain Owners/Officers 

Maintain Employer Reporting Units 

Change Method of Payment (Reimbursable or Contributory) 

TPA Authorization 

View Rate Notice 

Voluntary Contribution 

Provide Information on the Purchase or Sale of a Business 

Employer Appeals 

Suspend Employer Account 

Revive Employer Account 

Benefit Charge Activities 

Employment and Wage Detail Reporting

About Employment and Wage Detail Reporting, Navigating to Submit Employment and Wage Detail 

Submit Employment and Wage Detail 

View Employment and Wage Detail History 

View Employment and Wage Detail Calculation History 

View Submission History 

Adjustments 

Submit Employment and Wage Detail For Quarters Prior to 2010 

Payment Information

About Payment Information, Navigating to Payment Information 

Payment Account Summary 

Making a Payment 

About Deferrals 

Search Payments 

Cancel Payment 

Request For 940 Certification 

Request or View Payment Plan 

User Maintenance 

Correspondence 

Workflow 

Abbreviations 

Addendum

A. Hours Worked Guideline 

B. Employment And Wage Data Submission Guidelines And Information  file size 1MB

C. ICESA File Format Specifications 

D. EFW2 File Format Specifications 

E. Delimited File Format Specifications 

F.Wage Detail File Upload Troubleshooting 

G.List of Errors During Employment and Wage Detail Upload 

H.ACH Credit Application