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  3. DUA QUEST

QUEST Project Information

Through QUEST(Quality Unemployment System Transformation), both the Revenue and Benefits systems will be completely re-engineered, providing employers and claimants with a fast, interactive web-enabled way to transact business with DUA. Funded by State Bond money through the Patrick Administration, this initiative will produce benefits for both DUA customers and the Commonwealth of Massachusetts.

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    Related to agents, payments, WebFile, quarterly filing and others.

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