TPA User Guide

. Complete TPA User Guide  file size 2MB
 

Cover and Full Table of Contents 

QUEST Quick Start

How to Start With QUEST 

Getting Support From DUA 

QUEST Requirements 

System Overview 

Accessing QUEST (First Time and Regular Login/Logout) 

Navigation and Software Tips 

Forgotten Password 

TPA Registration 

Account Maintenance

About Account Maintenance, and Navigating to Account Maintenance 

TPA Account Profile 

TPA Address and Email Information 

Employment and Wage Detail Reporting

About Employment and Wage Detail Reporting 

Navigating to Employment and Wage Detail Reporting 

Submit Employment and Wage Detail File 

Submit Employment and Wage Detail File For Quarters Prior to 2010 

View Submission History 

View Employer History 

Payment Information

About Payment Information, and About Deferrals 

Navigating to Payment Information 

Download Payment Due File 

Payment Options, Making Payments 

Search Payments/Transfer Payments 

Review Employer Accounts/Payment Account Summary 

User Maintenance 

Correspondence 

Searches - Employer, Accessing Employer Accounts 

Searches – Client Rate Download 

Abbreviations 

Addendum

A. Hours Worked Guideline 

B. Employment And Wage Data Submission Guidelines And Information  file size 1MB

C. ICESA File Format Specifications 

D. EFW2 File Format Specifications 

E. Delimited File Format Specifications 

F. Wage Detail File Upload Troubleshooting 

G. List Of Errors During Employment and Wage Detail Upload 

H. Registration To Pay DUA Taxes Via ACH Credit