Without affecting the rights of any party under MGL c. 152, § 41, a conciliator may withdraw the claim, or a complaint for discontinuance, or modification without prejudice. MGL c. 152, § 10(1); 452 CMR § 1.08(6). This may occur when:

  1. An insurer unreasonably failed to provide a wage schedule, or affidavit.

  2. An insurer fails to provide relevant medical records at the time of conciliation.

  3. A party files a claim or complaint without substantial compliance with the requirements of 452 CMR § 1.07(2).