When you, or your attorney files claim for benefits or the insurer files a complaint to stop or modify your benefits, a Conciliation is scheduled . A Conciliation is an informal meeting between you, your attorney, the insurer, and a conciliator from the DIA. At the Conciliation we will attempt to reach a voluntary agreement between you and the insurer. If a voluntary agreement cannot be reached, the status of your claim would remain the same as before.
You will need to bring your most recent medical documentation with you.
It is recommended your hire an attorney for this procedure, if you have not already done so. If your case gets sent forward to a judge, it is strongly advised you hire an attorney.
BOSTON
TEL: (617) 727-4900
FAX: (617) 727-4366
MANAGER
Dele Edebiri x 366
Dele.Edebiri@massmail.state.ma.us
BOSTON CONCILIATORS
Ed Butts x 292
Ed.Butts@massmail.state.ma.usLinda Delaney x 299
Linda.Delaney@massmail.state.ma.usKelly Lydon x 295
Kelly.Lydon@massmail.state.ma.usThomas Rashid x 285
Thomas.Rashid@massmail.state.ma.usJohn Townley x 546
John.Townley@massmail.state.ma.us
SUPPORT STAFF
Sandra Perez x 368
Program Coordinator
Sandra.Perez@massmail.state.ma.usSusan Gianatassio x 369
Admin. Assistant I
Susan.Gianatassio@massmail.state.ma.us
FALL RIVER CONCILIATORS
TEL: (508) 676-3406
FAX: (508) 677-0655
Colleen Cox x 317
Colleen.Cox@massmail.state.ma.usGus Gonsalves x 316
Augustine.Gonsalves@massmail.state.ma.usJohn Townley x 320
John.Townley@massmail.state.ma.us
LAWRENCE CONCILIATORS
TEL: (978) 683-6420
FAX: (978) 683-3137
Sheri Conte, x 131
Sheri.Conte@massmail.state.ma.usAdam Knight, x 132
Adam.Knight@massmail.state.ma.us
SPRINGFIELD CONCILIATORS
TEL: (413) 784-1133
FAX: (413) 784-1138
Cory Fazio, x 326
Cory.Fazio@massmail.state.ma.usEric Johnson, x 329
Eric.Johnson@massmail.state.ma.us
WORCESTER CONCILIATORS
TEL: (508) 753-2072
FAX: (508) 798-7822
Joseph Brunelle x 117
Joseph.Brunelle@massmail.state.ma.usThomas Vincequere x 129
Thomas.Vincequere@massmail.state.ma.us






