All requests for records must be made in writing to the Keeper of Records Office, preferably on the Request to Keeper of Records for file information  pdf format of Request DIA Records
form. Please include as much information as possible: social security number, date of injury, employer, and workers' compensation insurance company. Please include your name and telephone number so that the Keeper of Records Office can contact you with any questions. 

The Keeper of Records Office (KOR) responds to requests for records in compliance with Massachusetts Public Records Law. All documents that are not considered public records, or considered exempt under the MGL c. 4, § 7(26), in whole or in part, shall be withheld. The Keeper of Records for the Department of Industrial Accidents is Bill Taupier, Director of Administration, 617-727-4900 ext. 7560,

  • The Baker Administration has implemented standardized production costs in response to public records requests, and in the interest of cost savings and environmental purposes, fulfill requests electronically as able.
    • Electronic Copies: No charge for duplication*
    • 1-4 precisely defined documents: No charge**
    • Black and White Hard Copies: 10 cents per page for single- and double-sided copies.
    • Color Hard Copies: 50 cents per page
  • To improve communications with the public, secretariats and agencies through their KOR will notify a requester within 5 days if the records they are seeking may take more than 10 days and/or $10 to produce. Requests should be fulfilled in no more than eight weeks, with any extension being explained to a requester in writing.
  • DIA will regularly make available frequently requested information and/or records on their website and provide information as able, in electronic, searchable formats.
  • The DIA will waive search and retrieval fees for standard public records requests, provide at no cost the first 4 hours of work required for more complex requests, and charge no more than $25 per hour for additional time required and notify the requester of those costs in advance.

*Costs for discs, thumb-drives or other storage devices necessary to transmit requested documents still apply.

**To be provided within 3-9 days of receipt of the request.

All files from 1967 and prior have been destroyed. Claims from 1968 can be looked up through microfilm.