How late is the check? Have you changed addresses lately? The insurance companies have high turnover rates with their claims adjusters, and sometimes checks that should be mailed out aren't. If you have been getting checks regularly and the most recent check is a week or more late, or it has been more than two weeks since the insurance company agreed to compensate you, contact your attorney. Should you not have an attorney, contact the insurer and ask to speak with the claims representative assigned to your case. Call the Information Office in Boston, 617-727-4900 ext. 7470, or e-mail Info2@massmail.state.ma.us to a have claim form sent out to you if you still do not receive your check after talking with your claims representative.