(1) Whenever an insurer makes payments pursuant to a memorandum submitted to the department pursuant to 452 CMR 1.05(2), or pursuant to an order or decision of an administrative judge, OEVR may contact the injured employee, to determine whether an initial interview is appropriate, according to the following schedule:

(a) any such injured employee who has sustained a catastrophic injury shall be contacted within 14 calendar days of the receipt of such memorandum or issuance of such order or decision;

(b) any such injured employee who has sustained loss of function due to back injury, cardiac condition, cancer, or other systemic injury would require that the individual receive vocational rehabilitation services before returning to work shall be contacted within 49 calendar days of the receipt of such memorandum or issuance of such order or decision;

(c) any other such injured employee shall be contacted within 84 calendar days of the receipt of such memorandum or issuance of such an order or decision, provided that the department has not received a notice of suspension or discontinuance of compensation pursuant to 452 CMR 1.06.

(2) Information gathered by OEVR at the initial interview shall be used to determine whether rehabilitation services are necessary and feasible. Such information shall include, but need not be limited to, the injured employee's:

(a) functional limitations;

(b) employment history;

(c) transferable skills;

(d) work habits;

(e) vocational interests;

(f) pre-injury earnings;

(g) financial needs; or

(h) medical information.