half of all injured worker claims are not disputed by an insurer or employer. If your claim is disputed, it is strongly advised that you seek legal counsel to protect your rights and interests, due to the complexity of the workers' compensation law. The law requires that the insurer pay the attorney's fee if you win your case. In certain cases the insurer may reduce your payments to help pay your attorney. If you lose, the attorney can charge you only for very specific expenses. You do not necessarily need an attorney to file a claim for benefits, and you may represent yourself for any proceedings before the DIA. this is not recommended in most cases.
Employees of the DIA are not allowed to make referrals to attorneys. The Massachusetts Bar Association can refer you to attorneys who handle workers' compensation cases. To reach the Massachusetts Bar Association attorney referral service, call (617) 654-0400 in the Boston area or toll free at (866) 627-7577. You may also visit www.massbar.org, and click on the "Need a lawyer?" tab.