The DIA is primarily a court system tasked with resolving disputed workers' compensation claims. Our Public Information staff can answer your questions about workers' compensation benefits and let you know the correct procedures to follow to receive these benefits. If your claim is denied by the insurer or if you do not receive all the benefits you are entitled to, we can help you through our claim process.

It is important that you keep any documents your employer or its insurer sends you, as well as copies of any forms they have you fill out for them. If you call our Public Information Office, please have these forms available along with a pen or pencil and some notepaper. It would also be helpful to write out your questions in advance so you don't forget to ask any questions you might have.

Included within these pages is a general overview of the process to follow if you have a work-related injury or illness. This guide provides information about your responsibilities and those of your employer and the insurance company, the workers' compensation dispute process, and workers' compensation benefits. Information regarding Lump Sum Settlements and Vocational Rehabilitation Services are also highlighted. A listing of some frequently asked questions with answers is also included.

Please be advised that the information contained in this brochure is general in nature and is not intended as a substitute for legal advice. Changes in the law or the specific facts of your case may result in legal interpretations, which are different than presented here.