The Intake Interview is a private consultation with an MCAD Intake Officer. After the Complainant briefly explains what happened, the intake officer will make an initial determination as to whether the MCAD has jurisdiction over this particular case. Once jurisdiction has been confirmed, the Complainant has an opportunity to “tell their story.”

The Investigator uses the facts gathered from this discussion to draft a formal, written complaint which the Complainant verifies and signs.

A copy of the complaint will be sent to the person or organization that performed the discriminatory actions, known as the “Respondent,” against whom the complaint has been filed.

What to Bring to an Intake

It is helpful when meeting with an Intake Officer that you bring as much information as possible in order to make your complaint as comprehensive as possible.

This can include:

  • Address and telephone numbers of the company where you worked, or the place where the discrimination occurred.
  • Full names of the individuals that were involved in your discrimination claim
  • A List of witnesses (if any) and their addresses and phone numbers.
  • A Chronological list of events that occurred including dates, locations, and witnesses (if any).
  • Copies of any documents that may be relevant to your case. This can include performance reviews, time sheets, letters, emails, disciplinary notices, medical records, leases, etc.