The Official Website of the Massachusetts Commission Against Discrimination (MCAD)

Hours & Locations

We ask that you arrive before 4 pm to allow sufficient time to file your complaint. To check walk-in hours for our Springfield and Worcester offices, please click on the office location below.

 

Hours: 8:45 am - 4:00 pm

Boston Office
(617) 994-6000
(617) 994-6024 (Fax)

Springfield Office
(413) 739-2145
(413) 784-1056 (Fax)

Worcester Office
(508) 799-8010
(508) 799-8490 (Fax)

New Bedford Office
(508) 990-2390
(508) 990-4260 (Fax)

NEW!

 

2011 Annual Report

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MCAD Announces the addition of a Housing Investigator in our New Bedford Office

In addition to Mr. Andre Silva, an employment investigator assigned throughout the week to our New Bedford office, located at 800 Purchase Street, Room 501, New Bedford, the MCAD announces the addition of a housing investigator, Ms. Deborah A’Vant, in our New Bedford Office.   Ms. A’Vant, an experienced fair housing investigator, will be available on a walk-in basis in the New Bedford office on Wednesday’s starting May 2, 2012, from 9 a.m. to 4 p.m., for any inquiries, consults, and filing of housing discrimination complaints for all protected classes in the areas of public and private housing, lead paint, advertising, mortgage lending, credit, housing accommodations due to a disability.      

Have you been discriminated against?
We can help!

The Massachusetts Commission Against Discrimination is the state's chief civil rights agency. The Commission works to eliminate discrimination on a variety of bases and areas, and strives to advance the civil rights of the people of the Commonwealth through law enforcement, outreach and training. For a complete list of protected classes in the Areas of Discrimination.

How does the MCAD process work?

Practical Guide to the Complaint Process at the MCAD

Understanding Investigative Conferences

A charge of discrimination must be filed in person at the Massachusetts Commission Against Discrimination (MCAD) offices. If you believe you have been discriminated against, you should come to the MCAD immediately to file a complaint. In all but a few exceptions, the MCAD cannot accept complaints based on incidents over 300 days old.

MEETINGS AND HEARINGS

Training

The Massachusetts Commission Against Discrimination (MCAD) provides training to the public, including:

  • Supervisors and Managers
  • Attorneys
  • Housing Providers
  • Community Groups
  • Employees
  • Human Resource Professionals
  • Realtors
  • Tenants and Home Buyers

MCAD workplace-based training for employees, supervisors, and managers is provided to employers. Training sessions range from two hours to four days, depending on the topics covered. All training programs include a number of interactive exercises, such as case studies, role plays, and quizzes.

More about Training