One Ashburton Place
Sixth Floor, Room 601
Boston, MA 02108
Phone: 617-994-6000
TTY: 617-994-6196
Complaints can be filed Monday through Friday from 8:45 am to 4:15 pm

From the North
Expressway (I - 93) South to Haymarket Square/Government Center (exit 25). At the end of the exit ramp, turn right onto New Chardon Street. Turn left onto Cambridge Street. Turn right onto Somerset Street. Turn right onto Ashburton Place. The McCormack Building is on the right.
From the South
Expressway (I - 93)North to Government Center (exit 23); At the end of the exit ramp, turn left onto Market Street. Turn left onto Congress Street. At the next light, turn right onto State Street. Turn right onto Cambridge Street.Turn left onto Somerset Street. Turn right onto Ashburton Place. The McCormack Building is on the right.
From the West
Massachusetts Turnpike (I - 90) to Expressway (I - 93) North. Follow "From the South" directions.
From Logan Airport
Sumner Tunnel to Government Center exit. Stay to right following New Cross Street onto Blackstone Street. Turn left onto New Chardon Street. Turn left onto Cambridge Street. Turn right onto Somerset Street. Turn right onto Ashburton Place. The McCormack Building is on the right.
From Nearby T Stations
Government Center
(Green & Blue Lines)
Go Northwest on Court Street towards Cambridge Street and City Hall Plaza. Turn left on to Tremont Street. Make a right on to Beacon Street. Walk to Bowdoin Street and turn right. From Bowdoin you will see a tall building with large tinted windows. This is One Ashburton Place.
State
(Blue & Orange Lines)
Go straight up the hill on Beacon Street and then walk to Somerset Street and turn right. From Somerset you will see a tall building with large tinted windows. This is One Ashburton Place.
Park Street
(Red & Green Lines)
Walk up Park Street towards Beacon Street. Turn right on to Beacon Street and left on to Bowdoin Street. From Bowdoin you will see a tall building with large tinted windows. This is One Ashburton Place.
436 Dwight Street
Second Floor, Room 220
Springfield, MA 01103
(413) 739-2145
Complaints can be filed Monday through Friday from 9:00 am to 4:15 pm

From Mass Turnpike (Interstate 90) Westbound
Take exit 6, onto Route 291 West.
Take exit 2b, Dwight Street, then left on Dwight Street
Get into right lane, drive under railway underpass, first building on right is 436 Dwight Street. It is a five story white brick building with State Office Building sign on lawn.
From Route 91 Southbound
Take exit 8 Route 291 East exit, then exit 2A (Chestnut St.) and follow same directions as above.
From Route 91 Northbound
Take exit 8, Route 291 East exit, then exit 2B (Chestnut St.). Follow same directions as above.
Parking
There are several pay parking lots available. Take a right onto Taylor Street just past the state building. Ken's Parking is on the corner. There is an open lot right across the street. The Morgan Street Garage is also on Taylor Street, about one block down from the Commission on the left.
Worcester City Hall
455 Main Street, Room 100
Worcester, MA 01608
(508) 799-8010
(508) 799-8490 - FAX
Complaints can be filed Monday through Friday from 9:00 am to 4:15 pm

From the South:
Head west on I-90 W/Massachusetts Turnpike/Mass Pike. Take exit 8 for RT-32 toward US-20/Amherst/Palmer. Turn left at RT-32/Thorndike St. Turn left onto the ramp to I-90 E/Massachusetts Turnpike/Mass Pike. Keep right at the fork, follow signs for Massachusetts Tpke Toll E/Sturbridge/Boston/I-90 E and merge onto I-90 E/Massachusetts Turnpike/Mass Pike. Take exit 10 to merge onto I-290 E toward Worcester. Take exit 11 toward College Square/Federal Square. Merge onto Southbridge St. Continue on Frances McGrath Blvd. Turn left at Franklin St. Turn right at Main St.
From the North:
From (Shrewsbury). Head southwest on Maple Ave toward Monroe St. Slight right at Boston Turnpike/RT-9 W. Continue to follow RT-9 W. Slight left at Shrewsbury St. At Washington Square, take the 2nd exit onto Old Mechanics St. Turn left at Worcester Center Blvd. Turn right at Franklin St. Turn right at Main St.