The MCAD offers four MCAD-certified programs for individuals who provide currently or seek to provide employment discrimination prevention training, conduct internal discrimination complaint investigations, and/or respond to accommodation requests. These courses are designed for:

  • Human resources managers, EEO officers, and training directors, and
  • Employment attorneys, diversity consultants and others who provide training, investigations, and/or accommodation process coaching as external consultants to employers.

The course faculty includes the MCAD Director of Training and several additional workplace discrimination trainers with years of experience in civil rights litigation, instructional design, group facilitation, internal investigations, and/or responding to accommodation requests.


Train-the-Trainer Courses

Trainer Course 1: Preventing Discrimination in the Workplace

This course prepares participants to deliver thorough, accurate, interactive training to prevent discrimination in hiring, benefits, performance management, promotion, termination and other aspects of employment. In addition, participants learn the essential ingredients of training related to disability and religious accommodation. The course includes model training segments for supervisors and line staff, and a practicum where students receive feedback from seasoned discrimination prevention trainers.

Trainer Course 2: Preventing Harassment in the Workplace

This course prepares participants to deliver thorough, accurate, interactive training to prevent discriminatory harassment in the workplace based on sex, race, national origin, religion, age, disability, sexual orientation and other factors. The course includes model training segments for supervisors and line staff, and a practicum where students receive feedback from seasoned harassment prevention trainers.

Note: To enroll in Trainer Course 1 and/or Trainer Course 2, participants must attend two half-day prerequisites. Either prerequisite 1A or Prerequisite 1B AND either Prerequisite 2A or Prerequisite 2B.

Admission to each prerequisite depends on participants’ level of knowledge and experience in the subject area. The application form specifies the requirements for attendance in each prerequisite.

Individuals who complete Trainer Course 1 and/or 2 (including the prerequisites) have the opportunity to be placed on the MCAD’s trainer referral list, and are eligible to deliver Commission-ordered remedial training. The MCAD may require supplementary training in the future to maintain eligibility to conduct Commission-ordered training and remain on the referral list.

Conducting Internal Discrimination Complaint Investigations

This course begins with Prerequisite 1A: Introduction to Employment Discrimination Law (not required for employment attorneys). This hands-on training explores employers’ responsibilities to conduct internal discrimination complaint investigations; presents effective methods for conducting a comprehensive investigation; and gives participants the opportunity to practice investigation skills using realistic case scenarios.

Individuals who complete the Investigations course have the opportunity to be placed on an MCAD referral list for employers seeking to hire an internal investigator. The MCAD may require supplementary training in the future to maintain eligibility for investigation referrals.

Responding to Accommodation Requests

This course begins with Prerequisite 1A: Introduction to Employment Discrimination Law (not required for employment attorneys). This hands-on training explores employers’ responsibility to provide disability and religious accommodations at every stage of the employment relationship; presents effective methods for considering and implementing accommodation requests; and gives participants the opportunity to practice their skills using realistic case scenarios.

Individuals who complete the Accommodations course have the opportunity to be placed on an MCAD referral list for employers seeking assistance with an accommodation process. The MCAD may require future supplementary training to maintain eligibility for referrals.


Prerequisites

Anyone attending either or both Train-the-Trainer courses must complete Prerequisite 1A or 1B and Prerequisite 2A or 2B. Anyone attending the Investigations and/or Accommodations modules who are not practicing employment attorneys must complete Prerequisite 1a.

Prerequisite 1A: Introduction to Employment Discrimination Law

This overview of state and federal employment discrimination laws is appropriate for human resources professionals, consultants, and attorneys for whom employment law is less than half of their practice.

Prerequisite 1B: The Lawyer as Trainer

The course focuses on the role of discrimination prevention training as mitigation and remediation, and special skills for lawyers who sometimes serve as trainers. Only practicing employment attorneys will be admitted to Prerequisite 1B.

Prerequisite 2A: Introduction to Training Delivery Skills: Needs Assessment, Facilitation, and Follow-Up

This is an introduction to how to develop and implement effective training programs. Anyone who has not received prior classroom instruction in instructional design must select this section of the course.

Prerequisite 2B: Applying Instructional Design Skills to Discrimination Prevention Training

Aimed at graduates of instructional design courses only, this course discusses the distinct challenges of discrimination prevention training, including issues of potential training-related liability. (Note: We recommend that even experienced trainers attend Prerequisite 2A if they have not previously completed classroom instruction in training.)